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Customer Ratings & Reviews

$649.99
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The comparable value is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 1695 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the product's excellent overall performance, quiet operation, generous capacity, and user-friendly design, often praising its stylish appearance, compact size, and useful smart features. While generally positive, some users have raised concerns regarding specific aspects of its washing performance, particularly with damp drying, and issues with the spin cycle, with a few also noting its higher price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,695 reviews
  • Rated 5 out of 5 stars

    Great purchase good orice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as my washer broke had same one just four years older. Much slimmer and more effecient

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice and reliable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good choice, My whole family loves it. Smart choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is an excellent washer. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with the product, working good worth for the money I recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is not only well made but is very up to date with todays technology. Cleans extremely well and is very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Some surprises Not sure on recommendations

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer, it is big had to move laundry door to get it in. One step registration? BS I'm not even sure if I got mine registered so many adds and things they want you to buy. No Manual? you have to look up your number and print your own I printed pages 28-59. Don't want to speak to quality as it is new. Best Buy did a good job. Installers not so much.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Value the product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Product is working in good condition. We will recommend to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a champ!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is the copper band on it, and that is such a small complaint that I hesitate to add it. It cleans clothes quickly and efficiently. No fingerprints. It connects to the Smart App and happily lets me know when it is done with its cycle. This is my first black washer, and I wasn't sure if I would like it. I can happily report that I love it, and now have to save up for the matching Dryer. LOL!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use great features Clothes come out less wrinkly

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans thoroughly and quiet,basket is deep for large loads

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    I love my samsung front load washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washer I’ve ever had so big i can even wash my comforter and large loads with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product,good technology added

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good.cleans well and looks beautiful in our home.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer in its capacity and money worth it. Accommodates 2 Queen comforters and sheets all at once

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever !!!! I’m impressed hot easy to use and what’s a wonderful job it does !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. I love it Very good. I love it Very good. I love it Very good. I love it Very good. I love it Very good. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great washer Great Best Buy service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great value and great service. I would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy I made a good purchase. They are very pretty and my clothes are very clean, they are spacious

    I would recommend this to a friend
  • Cons mentioned:
    Washing performance

    Rated 2 out of 5 stars

    Issues first day it arrived

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps draining when I press wash. I just bought it , and tried washing for the first time . And already a problem, twice it filled up only to drain when I pressed start to wash . It’s big that’s about the only good thing I can say . Will be returning this piece of junk !! I would not recommend!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    My Best Buy 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product choice thanks to AJ & her expert guidance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washer ever, Glory was informative and was a great help. She has helped us before and aways ask for her.

    I would recommend this to a friend