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Customer Ratings & Reviews

Your price for this item is $579.99
The comparable value price is $899.99

Customer reviews

Rating 4.8 out of 5 stars with 97 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 4.7 Cu. Ft. High-Efficiency Smart Top Load Washer with Active WaterJet's cleaning performance, noting that clothes come out looking great and it's superior to previous washing machines. The washer's quiet operation and ease of use are also frequently praised, along with its capacity to handle larger loads, including bedding. Many appreciate the convenient app integration for monitoring and controlling washes remotely.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-97 of 97 reviews
  • Rated 5 out of 5 stars

    it cleans my everything

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is awesome, you will be afloat in a sea of delicious detergent and bubbles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washer so far! Love the smart aspect where you can use an app on your phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was vey easy and not complicated. Washer sbd deyer work great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Everything is working great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Love what an upgrade it is from the old one we had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer for the price point! Definitely recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems, no cpomplaints

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It washes clothes and sings a little tune when its done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, love it.Very effective and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer very clean and comfort with clothes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldnt be happier with the service they previded.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clean Clothes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good machine so far but not great! It can handle a large load without a issue and it rinse the clothes out greatly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked nice great price. Not delivered yet just filling this out for the reward certificate

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Extended Backorder Time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I ordered this washing machine it said that it would be delivered and installed at my house in about 2 weeks. A week after ordering it, Best Buy reached out and said the item was on backorder and that it would be an additional minimum of 6 weeks to get the washer. I ended up having to purchase a different washing machine due to the wait.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Sean,

      This is not the experience we want for our customers, and feedback like yours will certainly help us to continue improving our customer experience.

      Thank you for choosing Samsung and have a great day!

      ^Rainly Samsung

  • Rated 1 out of 5 stars

    Horrible service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't review a product that has not been received. The delivery date has been cancelled twice and all I get is a run around and excuses

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      To better assist you with the logistics of your Samsung washing machine model, please contact Best Buy customer service department at (888) 237-8289. Best Buy customer service is open 24 Hours a Day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      Leo Samsung

  • Rated 4 out of 5 stars

    Buy scratch and dent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great!! Only thing is the packaging, it came dented and I’m sure a lot of them do packaging is terrible!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice easher. Does the job and looks really nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung Washer I gifted to myself for Christmas. Works great. They 2 guys that hooked it up did a great job. Im very happy. I would recommend the Samsung to anyone looking for Washer & Dryer.

    I would recommend this to a friend