Customer Ratings & Reviews
- Model:
- WA47CG3500AV
- SKU:
- 6547598
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the product's excellent overall performance, quiet operation, generous capacity, and user-friendly design. They also appreciate its stylish appearance, compact size, and smart features. However, a few customers noted minor concerns regarding washing performance, particularly with damp drying, and some issues with the spin cycle, as well as its higher price point.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Spin cycle
Beautiful BUT THE SPIN CYCLE!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a beautiful washer and i was so excited when i received it. Connected everything and downloaded the app. It was all washing beautifully until it got to the spin cycle. It sounded like a helicopter was landing upstairs. I ran upstairs and the whole washer was turned around and looked like it was running away! The water hose came out from it pulling away and water flooded all over my laundry room. Then the electricity plug unplugged and fell on the wet floor. The washer still kept spinning and moving around and luckily the hot water that was pouring out the hose splashed away. Im sad we cant use the spin cycle and the clothes is super dampened when moved to the dryer and took long to dry
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there.
We want you to have a pleasant laundry experience. Let's move forward and examine why your washer produces a sound similar to that of a helicopter landing.
Here's a link that can assist you in diagnosing the cause of the noise your washer is making. Just listen carefully to the different noises and find the one that matches closest to the one you're experiencing. Click on the embedded words and watch the video included.
Washer is noisy
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
I have also shared this link to ensure your washer is properly installed. Click on the embedded words.
Installing your washing machine at home
https://www.samsung.com/us/support/answer/ANS00051342/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146075108) to help our team pull up your information.
Have a great day.
^Camille
Best washer ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it!!! It's my favorite color and style. Best purchase ever.
I would recommend this to a friendGreat
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. High quality. Very good fit for any home
I would recommend this to a friendMacBook Air
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought for my fiance for nursing school she needed this. As described fast shipment give best by anA**+
I would recommend this to a friendBest Buy 10/10
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Best Buy so much! The customer service is always a 10/10. Would always recommend going here especially with the deals they have!!
I would recommend this to a friendAmazing!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality, fast and efficient! Perfect for family loads.
I would recommend this to a friendVery promt
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very great on delivery was here when tgey said called in advance to let us know they was on the way
I would recommend this to a friendSamsung Washer and Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have purchased Samsung products in the past because of their quality, and once again, they did not disappoint us with our washer and dryer. We are delighted with both, and they look amazing.
I would recommend this to a friendBest product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Very quiet and dependable product. Plus, excellent professional installation by Geek squad
I would recommend this to a friendCame dented
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DONT PURCHASE THROUGH BEST BUY. It came dented and I've had three phone calls where they lied about providing a gift card and never sent it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
magic washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent brand! i'm glad i chose the right washer.
I would recommend this to a friendTop quality fast washes with simple.controls
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer and fast effective washes. This purchase was a replacement for my 18 year old Samsung washer.
I would recommend this to a friendGreat experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service! I would recomeend this company to anyone. They did a great job and went above and beyond.
I would recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought a new set because our other washer had broke down. This one is almost like my old one but with the smart controls on my phone! We love it!
I would recommend this to a friendSo far so......
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.8300 Model Electric Washer Dryer Set. Got the set installed really wanted the steam option but still trying to figure that out. A couple times things in the dryer have been not dry and when you do the steam function it'll say about an hour and 19 minutes but then it'll end after like 3 minutes but I think that's because they need to be wet when they're in there but we have until January 13th to return this so I'm going to keep using it and trying to see if it's the right choice. If not we'll swap it out for another model
I would recommend this to a friendBrand response from Samsung
Posted .Trump1, we feel your disappointment regarding your dryer. Allow us to help.
Below is a link to help you diagnose if your cycle ends quickly. Please click on the embedded word and watch the video included.
Dryer ends quickly
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-ends-too-quickly
Please watch the full video for more details on using the Steam Sanitize+.
Use Steam Sanitize+ on your Samsung Dryer
https://www.youtube.com/watch?v=XXcZc5bLI38
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146634299) to help our team pull up your information.
Have a great day.
^Camille
I love washing clothes
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job so well I am able to fit my king size comforters which get washer all the way through no weird soap spots left and they come out smelling awesome .
I would recommend this to a friendGreat until it broke
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this washing machine at first, it’s beautiful and has a lot of cleaning cycles. Unfortunately the machine started to sound like a jet engine when running through the spin cycle. It was so loud you couldn’t even be in the next room when it was running. This started to happen about 8 months after having purchased the machine, the bearings had gone bad and machine needs to be replaced. Quite disappointing when spending so much on a washer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We aim to ensure that using your washer is as easy as possible, TiffanyP. Let us help you.
Pick the closest sound to what you're hearing to troubleshoot. Kindly click the link and watch the instructional video.
The Samsung washing machine is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146505422) to help our team pull up your information when you message us.
Have a great day.
-John
Just for looks.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks beautiful but has problems. Within the first 90 days they had to come out and replace the drum because it was not balanced. A year after it seems like I’m having the same issue again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Adrian T,
We know how much trust you place in your appliance, and we’d like to make sure it’s living up to that. Let’s work together to get this sorted so you can get back to using it with full confidence.
I have shared a Samsung link below to help with your experience with the washing machine. The link has six checkpoints, with each having hyperlinks that can be visited for additional help.
Samsung washing machine spins poorly:
https://www.samsung.com/us/support/troubleshoot/TSG10003485/
Should you need more assistance with your washing machine, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1150942976 to help our team pull up your information.
Leo
Samsung washer and dryer
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought both the washer and the dryer and they have been amazing! They have so many different settings and get the job done fast
I would recommend this to a friendAmazing washer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is amazing. The sanitize option is great. It helps to get out stains that our previous washer could not. The 20 year warrenty on the motor is also great.
I would recommend this to a friend