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Customer Ratings & Reviews

$649.99
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The comparable value is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 1695 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers commend the product's excellent overall performance, quiet operation, generous capacity, and user-friendly design. They also appreciate its stylish appearance, compact size, and smart features. However, a few customers noted minor concerns regarding washing performance, particularly with damp drying, and some issues with the spin cycle, as well as its higher price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,695 reviews
  • Rated 5 out of 5 stars

    Beautiful Washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful washer. It has all the latest technology and updates that I was looking for. I’m very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and Efficient

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Quiet. Efficient. Second set from Samsung. First set I bought used on Craigslist and used them for over 7 years. Only replaced them because of new laws regarding appliances in the USA.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome unit, make sure you have all the accessories for install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best at cleaning my laundry yet... you cant even hear the machine running, i would definitely recommend this machine to anyone looking for an upgrade te steam option comes in handy....

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung front loading washer and dryer combo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my experience with the Samsung washer and dryer has a set is neutral I'm experiencing some glitches with the washer machine in the dryer sometimes doesn't get hot I'm in the process of working with Samsung support to try to work out these problems but I've only had this set for 2 months so what is that to say my experience is going to be 5 years from now I don't know yet

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Tyler M,

      We understand how it feels to deal with an appliance that doesn't work as expected. Let us extend our help.

      Please see the link below for the steps that can help you if the dryer doesn't dry the clothes. You can select the nearest issue, watch the video, and click on all the embedded words inside the article.
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/

      We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung washing machine.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147493631, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this washer especially steam function washing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washing machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine is unbelievably quiet. We are very happy with our purchase. The great price did not hurt either.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love to give product 5 stars, but both Samsung and Best Buy advertise product can be remotely started from anywhere and thatvis not true

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer and dryer set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer set loved them, they look great everyone loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer & dryer in stock

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something ASAP went to other stores & they didn’t have it in stock Best Buy had it & great washer and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product! Been very happy with wash times. Overall clothes are cleaner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to work very self explanatory. Wash times are on point. It did come with a particular smell but by the 6-8 wash it was gone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good It does a great job. I just need to get vibrating pads because it vibrates a lot during the tumbling cycle. And yes, I used a level to make sure its level but it still shakes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung never fails. I had a Samsung washer and dryer in the past and it is good quality. These are new and improved and I like the new technology on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the WiFi and steam features. I’m so happy with the Samsung washer and dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product to buy. I bought a floor model, but it has been working perfectly for a while now. No complaints and easy-to-manage loads, and I like the quick wash feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Front load washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly quiet , still experimenting with the different washing function, deep inside so be prepared to dig way inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer it has so manny options for you to save on your electricity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer and dryer combo we have own. App features works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washers and dryer! Washer is a little on the heavier side so was not the easiest to bring inside the house but overall! Has been working amazingly!

    I would recommend this to a friend