Customer Ratings & Reviews
- Model:
- WA47CG3500AV
- SKU:
- 6547598
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the product's excellent overall performance, quiet operation, generous capacity, and user-friendly design. They also appreciate its stylish appearance, compact size, and smart features. However, a few customers noted minor concerns regarding washing performance, particularly with damp drying, and some issues with the spin cycle, as well as its higher price point.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Washing performance
Bad
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be honest I’m not recommending for Samsung washing machine
No, I would not recommend this to a friendBrand response from Samsung
Posted .Yogesh, we want to speak to you directly and get more information about your washer for better assistance.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146650217) to help our team pull up your information.
Have a great day.
^Camille
Washer stopped working after 2 years
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer stopped working mid wash and does not power on again. It broke 2 months after the warranty expired, and samsung's website estimated the repair cost to be around $600.
No, I would not recommend this to a friendDescription deception
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The description on the web site stated its was in good working order . Needless to say I have had Samsung repair services come twice. Only had this washer for a month
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We would like to assist you further with your concern. Kindly let us know more about the washer.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148352708) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
Horrible Service at Best Buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is Horrible. No support at all. Paying thousands of dollars for there products. I purchased a washer from Best Buy. Two months later I’m having problems with it already!!! HORRIBLE!!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We understand your disappointment with your washer having problems within two months of owning it. Let us help.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147798721) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Samsung washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer was affordable but has had many, many problems.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
Thank you for finding the opportunity to share your sentiments with us about your Samsung washer. Let us help.
We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung washing machine.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146822890, which will help our team pull up your information.
^Rainly
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer highly recommend this product it coeans really good
I would recommend this to a friendDONT BUY THIS WASHER!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give it no stars I would! This washer is horrible. It locked and wouldn’t open! We bought a year ago and it’s already gone bad! It won’t even turn on anymore
No, I would not recommend this to a friendBrand response from Samsung
Posted .Rudolph, we want you to have a better experience with your washer. Let us help you out.
If your washer won't turn on, here is a guide to help you. Please click on the embedded word.
Samsung washing machine power issues
https://www.samsung.com/us/support/troubleshooting/TSG01203022/#washing-machine-will-not-turn-on-or-turns-off-by-itself
Here is a guide to help if your washer door is locked. Please click on the embedded word.
Samsung washer door is locked
https://www.samsung.com/us/support/troubleshooting/TSG01001983/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147681177) to help our team pull up your information.
Have a great day.
^Camille
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love all the options it all and steam sanitize feature.
I would recommend this to a friendStyle and colorlove this washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer great price and love the Style and color
I would recommend this to a friendGreat product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the colors and tech on on the washer and dryer
I would recommend this to a friendIt LEAKS!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had this washer for almost two years now. No matter what you do, IT LEAKS!! Everything else about it is great but the leaking around the door drives me crazy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand the importance of a working washer in your household, RachelB. Let's get this taken care of.
Please refer to the resources below to get solutions for your leaking washer. For tips, click the link and hyperlinks.
Samsung washing machine is leaking (See step A):
https://www.samsung.com/us/support/troubleshoot/TSG10001007/
Should a service request be required, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147633707, to help our team pull up your information when you message us.
Have a great day.
-John
- Pros mentioned:Capacity, Noise level, Overall performance
Efficient and quiet.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer machine, HUGE capacity, quiet and very efficient.
I would recommend this to a friend Dint waste time with best buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy with best buy. They have a yhird party deland they dont care about ur house. Finially they did told me they eill covered walls damage when they dekiverd,however thry did not.DONT WASTE UR TIME WITH BEST BUY
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand your disappointment with your washer's installation experience.
To better assist you with this matter, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
Broken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wager was not filling up with water. The repair man said it needed a new input valve. I don’t know if I should send it back or have it fixed. I paid a lot of money for this and don’t want problems in the future.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are glad to receive your review, LillianM.
Samsung washing machines are high efficiency (HE) and use significantly less water than previous generations while still getting your clothes clean. If water isn't entering your washing machine, it will typically display an error code. For other issues, the steps on the link below will help you get your washer washed again.
Samsung washing machine water fill issues.
https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-does-not-fill-with-water-at-all
You can also watch the video link below about what to check if a Samsung washing machine displays 4c or NF error codes.
https://www.youtube.com/watch?v=VqeR264Z4Mc
I also shared the model's user manual link below. You can check the troubleshooting guide on pages 52 and 56. On pages 24-26, you can also check the connection of the water hose.
https://downloadcenter.samsung.com/content/UM/202301/20230103165029519/WF8300B-MD_UM_DC68-04355B-02_EN_CFR_MES.pdf
The proper water pressure for this washer is between 20-116 psi (137-800 kPa). Water pressure of less than 20 psi (137 kPa) may cause the water valve not to close completely. Or, it may take longer to fill the drum, causing the washer to turn off. You can check this article on the model's user manual link above on pages 19-20.
If you have inquiries and need further assistance in the future, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145676513, which will help our team pull up your information.
^Rainly
Bad installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was terrible, was not done correctly. I asked for the installer to return and they ghosted me. I will not buy another appliance from Best Buy
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
Hearing your experience saddens us. To better assist you, please contact the BestBuy customer service department at (888) 237-8289. They are available 24 hours a day. They can either answer your question or transfer you to your local store to address your specific concerns.
Have a great day!
^Chrystel
Poor customer service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experience ever! Been delayed twice and had to call to find out myself both times!! Haven’t been compensated or anything! It’s been 3 weeks! I already got rid of what I had..
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We can understand your disappointment with your washer's delayed fulfillment. To better assist you with this issue, please contact the BestBuy customer service department at (888) 237-8289. They are available 24 hours a day. They can answer your questions and transfer you to your local store to help you track your order and answer your other concerns.
Have a great day.
-John
Worse Delivery from BB ever !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sent a complete RUDE JERK who could'n speak English. Ended up throwing him out of my home. He should be FIRED ! !
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We understand what you went through with your washer's delivery experience. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to your local store to give feedback about your overall experience with your recent purchase.
Have a great day.
-John
Piece of crap! Dont buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer went out a year after buying and now dryer is out. Ill never buy any samdung or buy from best buy!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how you feel about the condition of your appliances. Let's help you, Cory.
We would like to speak with you personally to gather more information about the washer and dryer so we can best assist you with this.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147560728, to help our team pull up your information.
Have a great day!
^Chrystel
Endless cycles or it just stops working
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer doesn’t finish a full cycle, it continues to wash or it just stops that’s why I am returning it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Let us go ahead and get the washer back on track, DianaM.
Please see the link, hyperlink, and watch the video for steps to get the washer back on track and click on the "NO, I NEED MORE HELP" if the previous step is completed and the washer is still not completing the cycle.
Samsung washing machine won't spin or won't stop spinning https://www.samsung.com/us/support/troubleshooting/TSG01000997/
Please see additional information on page 54 of the manual under the "The washer stops" section.
Manual
https://downloadcenter.samsung.com/content/UM/202306/20230630144043054/DC68-04355B-03_IB_WF8300B-MD_EN_CFR_MES_230626.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146035269) to help our team gather your information.
Have a great day.
^Charles
Too many consistant errors returned
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First test load when trxh came to install was fine. After that every other load we did hsd constant beeping and different errors. Returned this weight. Stay away
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there, Sjpatel0216.
Thank you very much for your observation of our washer. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG)
Have a great day.
^Camille