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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1558 reviews

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Rating by feature

  • Quality

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 4.8 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer's cleaning performance and large capacity, frequently praising its quiet operation and ease of use. However, some customers have noted that the spin cycle could be improved, and the depth of the tub may be a concern for some users. A few also mentioned occasional issues with the washer's balance during the spin cycle, particularly with larger items.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,558 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    great looking washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the washer and dryer and they are both so roomy . I will definitely recommend these products .... Love them . they look excellent

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works great, is quiet, and has a plethora of available settings. Delivery was quick and easy as I installed everything myself.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    NICE WASHER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a front loader back to this top loader. I am very happy with this purchase. I am short 5'2 & have to stand on my toes to reach some of the clothes on the bottom. Still happy. Quiet washer. Lots of space. I have been able to wash more clothes in one wash, which I love. A savings on water and time. Also was on sale when I purchased at BestBuy. Got a great deal. No complaints. Another great Samsung product.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Very Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read a lot of reviews saying that it does not work well. So far it works excellent. Have no had any issues with this. The washing control options are great. Also, it is so quiet that you can run it at night without is being an issue during sleeping.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    washes great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Samsung washer. It works great. Washes clothes really good.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer. We purchased this as a replacement to another HE washer, and were concerned that we might have similar problems. Couldn't be happier with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works well for the most part

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer does a great job and is easy to use, but adding the detergent is a little cumbersome. The area is not quite big enough to pour it in easily.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really quit and efficient..great service customer service at best buy

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Washer and dryer was about 10 yrs old. Went looking for a new set. Seen this new technology. It's great , super quiet

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Love this Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer.. I bought the dryer as well. It is quiet and efficient. easy to use

    I would recommend this to a friend
  • Cons mentioned:
    Depth

    Rated 5 out of 5 stars

    Nice washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice washer, looks nice and works great. The only con is that it is a little bit too deep for me to reach the bottom.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    This was the best purchase I ever made!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best purchase I ever made! I bought both the washer and dryer set! They are so big I can fit twice almost three times as much clothes in than what I could before! The clothes come out cleaner than before with my older washer! I'm so happy with my new set! Oh and a plus....they sing to you when they are done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE this washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll admit, before I ordered it I did not go into the store and look at it first. It had the features I wanted at a great price so I measured to see if they'd fit in the laundry area & ordered right away. My gamble payed off! It has so many features not listed that I now can't live without. Bought the matching dryer, all the hookups & a 3 year protection plan.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Works well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only used this washer for a week, but it works so well and is fun to use. It's quiet and drains all the water efficiently. My kids like the music at the end of a cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Nice washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice washer, even though it is rather noisy. The tub is so large, I can wash twice as much I one load as my previous front loader.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went with this one because I am not interested in a front loader. I have really enjoyed this machine. Coming from an older washer, I've been a little overwhelmed with the number of options, but that's ok, I can learn. The only real complaint I have is that it make a clink sound (like a chain) when it starts washing and is moving back and forth. I'm not sure if this is normal or what, but it can be distracting. Other than that, I think this is a great washer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    liked washer very much,had to install myself due to work sched.owners manual contradictive and very vague on setup,had plastic bolts for legs,800$ washer with mor tech than a tv,n they use plastic for legs?samsung cust.serv. very bad,best buy not much better.with washing machines time will tell the quality,if it is trouble free over the nex 5 yrs.if I hav to deal with Samsung one time,its a ridiculous pain,got a good price on labor day sale tho at best buy,washer works great so far,no issues other than plastic bolts for legs ridiculous

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Surpassing Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are only a few weeks old but we are still finding useful new features that surpass our expectations. Not as noisy as our old machine. Stays in balance just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great washer for a big family.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly, holds up to three loads of clothes, reduction of noise (quietly washes), and many options are available.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any issues. Works great! A little hard for my wife to get the clothes out of the bottom it's not an issue.

    I would recommend this to a friend