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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1558 reviews

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Rating by feature

  • Quality

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 4.8 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer's cleaning performance and large capacity, frequently praising its quiet operation and ease of use. However, some customers have noted that the spin cycle could be improved, and the depth of the tub may be a concern for some users. A few also mentioned occasional issues with the washer's balance during the spin cycle, particularly with larger items.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,558 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly enjoy washing clothes in this washer. It is so quiet, I can't believe it is spinning the clothes. Would recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Good Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too me the wash cycles take pretty long. A little over an hour. Maybe its a more quality wash. I dont know. I have time so I cant complain.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Fantastic Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first. The Samsung was just electronics not wash machines. I am so glad that I purchased this. Has been the best wash machine I've ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this washer has cut my laundry loads in half compared to my old washer. It is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love this washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It's huge I can fit a king size blanket in it. I love how many settings it has so you can add pre-soak, or extra time for badly soild clothesr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great top loader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this washer for my wife after my 6 year old Whirlpool front loader washer started leaking again for the 3rd time. I did a lot of research on line for a replacement washer/dryer combo and came across this washer. It appears that everyone that owns one has great things to say about it. I like the fact that the stainless steel drum is all stainless steel and not plastic in the center section making it potentially weak in a couple of years. The washer is efficient, quiet and loads the water level accordingly by sensing the weight of the load. My wife is happy with our decision.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise level is very minimal. Washer does a great job and is very spacious.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the washer and dryer and they are both so roomy . I will definitely recommend these products .... Love them

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Easy to use but still plenty of options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The number of presets make it easy to do your laundry but if you want to have even greater control then most of the settings can be tweaked also. All of the features listed in the description work as intended. It does require you to clean it about once a month but that's as easy as throwing the recommended amount of white vinegar inside of it and running it on its setting.

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    Great washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new washer! Looks as though it could handle a very large load. Love the timer so you can plan for when the load will be done. Overall very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesome. Simply, awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I told my wife that I was considering a review of this washer she told me, "Just put that it's the best!", because it is. We weren't sure about getting a high efficiency washer but am glad we did. The washer is whisper quiet, except during spin cycles when it makes us feel like we're in a sci fi spaceship that's about to go to warp speed. My only issue with it is that if you read or research it you are told to put the laundry in "loose clumps" around the agitator and that just sounds darn confusing. Basically, putting all the laundry around the outside of the bottom does the trick. Clothes have never been cleaner and they almost come out dry from the spin cycle. A+++++

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Replaced a GE with Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our 8 year old GE washer with this one and have been really pleased. Even though the overall sizes are about the same, the Samsung tub holds a lot more clothes which cuts back on the number of loads we have to do each week. Cutting down on the number of loads saves us a lot of time and the clothes come out cleaner than the GE. Really happy with this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Depth

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer and the fact that I can wash all my king size bedding at once...saves so much time and is very convenient. As for smaller items, intimates and socks well it's a deep washer and sometimes I need to use a step stool to reach in and item the little items. (I'm 5'7'' it's a deep washer. I wouldn't change a thing though, very happy with purchase and performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good W/D...Customer Service...not so much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The W/D is great! However the customer service was horrible. The first washing machine was damaged and I go through a lot to get another one. The manager wasn't very helpful either. Would I recommend the product? Absolutely!!!! But I'm going to think twice before I make another Best Buy purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level
    Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    As advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large, quite and does not tear my walls apart during spin cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    excellent washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Handles large loads with ease. Totally awesome how it will tell my phone when load is done.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 4 out of 5 stars

    Fairly quiet machine gets clothes clean.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deep enough for a king size comforter. Quiet for a washing machine and easy to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great washing machine for families!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal on it! Energy efficient. At first I thought that it would be hard to use, but it is not. I love the extra jet water clean. It really rinses everything. There is no agitator, which is different, but now you can put in blankets and comforters more easily.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer really gets them clean, and the capacity means I only have to do one load to get everything. Very quiet too with delightful tech features.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This high efficiency washer does a fine job, using far less water and cleaning better than our old washer.

    I would recommend this to a friend