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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1558 reviews

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  • Quality

    Rating 3.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers love the 4.8 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer's cleaning performance and large capacity, frequently praising its quiet operation and ease of use. However, some customers have noted that the spin cycle could be improved, and the depth of the tub may be a concern for some users. A few also mentioned occasional issues with the washer's balance during the spin cycle, particularly with larger items.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,558 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine replaced a ten year old unit and it was well worth the money. Very efficient and does a good job on the clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these much better than my front loaders. 1/2 the time to do a load. and much quieter and don't destroy my clothes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washing machine for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine works well once you figure out how to trick it into thinking the load is larger than it is. Only thing I don't like about it is the small amount of water it wants to use for a load of wash. I put some water on the clothes before I start the washing cycle to make them heavier and then I get a sufficient amount of water to clean them properly

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good price and value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Product have had it for a month no problems with it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love the washer. Quiet and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    good for top load, use deep clean fuction though

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have waited a bit to post a review as I wanted to check all the functions first. This is a good washer as a top loader goes, but I have found with large loads you have to use the deep clean function since it uses very little water in regular mode( good for water conservation, not so good for dirty clothes) It spins well and clothes come out quite dry even with deep clean, so it saves some on drying time. I have found it goes out of balance a lot when doing blankets, sheets or bulky items, so you have to do smaller loads of those items and make sure you put them in perfectly balanced to start. While my king comforter fits in the washer, it doesn't seem to truly get all areas of the comforter clean, front loads have been the only ones that work for my king size comforters, so I just reverse comforter and wash twice in the top loader. It is a very large capacity and deep, so if you are short like me (5.2) then you will need to get on tippy toes and maybe stick your head in to get those socks stuck to the bottom. So good washer if you don't have the space for a front loader to leave the door open after each wash.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    What a load...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After almost 30 yrs of service, my washer and dryer were replaced, and this washer is really good. The size of the loads that be done are amazing, and everything comes out clean. Unit is quiet and doesn't vibrate the house, and for the price, it was a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this washer in November and I love it. Clothes are always clean. This is the first high efficiency washer I've ever purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're still learning all the features and settings on this washer, but so far it's been great. Set-up and installation was smooth and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is quiet. It has a large capacity but the water leveling feature makes it eco friendly. Not a lot of waste!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Pretty awesome washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer, i am very happy with my purchase. i would definitely recommend this other people in the market.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a fairly good price on this at Best Buy, who were very accommodating with my price match request. Item was not in stock but the delivery time was very reasonable, and the free shipping and installation was nice. Item self looks to be very sturdy in constriction. Samsung also includes an extended warranty on the motor, I believe, which was a factor when making our purchase. Only reason I wouldn't give it 5 stars is because we have only had it a month so reliability is not something I can really comment on at the moment.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right size, greys the clothes really clean really quiet cam sync with your phone nice tune when cycle is done

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 4 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It handles very large loads. things come out clean, and there is no smell to the washer. Only word of caution is that you have to pay attention with large cotton blankets. they need to be in the washer aroudn the outside as instructed so it doesn't get out of balance.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has unbelievable capacity, plenty of cycles and some nice music!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Excellent product at moderated price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer to replace my old and broken one. I choose Samsung for good previous experience with this brand and this particular model because I liked the glass cover which allow me to look inside and the high capacity. So far is working perfect its wash very well and with little noise in general

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modern, advanced machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washed for the price. It adds some of the modern features of more advanced models, while still retaining a reasonable price tag. This has a great computerized control console and plenty of settings. It also has the helpful musical song at the end, to let you know the load is complete. More importantly, it's well built of quality of materials. Other machines had more plastic and thinner sheetmetal, but this Samsung washer is a perfect balance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washing Machine So Far!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this washing machine so far. Clothes are clean and nearly dry when cycles are complete (as opposed to my last washer that always had a puddle at the bottom). The buttons are simple and the on off noises are fun. The drum is huge so I have to be careful filling it up because my dryer can't take a full load from this thing (older dryer). Highly recommended!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Better than my front loader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the large capacity, my friends & family do, too. They have been bringing their bedding over to wash. It seems to clean better than my front loader & definitely smells better. The wash cycles are a little long, but that's probabably a good thing. It's also quieter than my front loader.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great Quality Washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - 4.8 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer - White has a large capacity and is music to your ears. It has a melody that plays when it has completed its' cycle. The washer is great, but the the installation team was out three times as they were inept at even getting the hot and cold connections set up correctly. My husband finally said that he would fix it. He didn't want another team touching anything in our house without supervision.

    I would recommend this to a friend