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Customer Ratings & Reviews

Your price for this item is $449.99
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Customer reviews

Rating 4.5 out of 5 stars with 1558 reviews

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  • Quality

    Rating 3.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 4.8 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer's cleaning performance and large capacity, frequently praising its quiet operation and ease of use. However, some customers have noted that the spin cycle could be improved, and the depth of the tub may be a concern for some users. A few also mentioned occasional issues with the washer's balance during the spin cycle, particularly with larger items.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,558 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent performance at a modest price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for performance. it has easy to use controls.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works well and can hold large loads of laundry

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Depth

    Rated 5 out of 5 stars

    Very Efficient Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is outstanding in washing clothes. The only issue my wife has is that the tub is so deep, she can't reach the garments in the bottom without the use of tongs.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Tub size

    Rated 4 out of 5 stars

    Works silently and well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great family washer machine that washes a large load silently, the only thing you must be careful with is the water usage.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drum is huge! Clothes come out clean. Tons of options!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to use. Stylish and gets the job done.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just bought washing machine and had to replace lid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. Lid for top of washing machine was sharp and three times lid was ordered and it had the same problem on the same side. Just had it replaced today and the whole top of the washing machine had to be be taken off just to replace the lid. The technician who replaced the lid today said this was the first time he ever had to replace a lid, and was not sure how to do it. The only way he could figure it out was to take the whole top of the machine off in order to get to the lid.Also the washing machine drum is too deep and I am unable to reach all my clothes when taking it out. I am a senior and I am unable stand on a stool to get the clothes out of the machine. My husband is 5"11" and he is unable to reach all the way down to get the clothes out for me. We have to use a utensil that is used when taking spaghetti out of the pot to grab the clothes out of the machine. I am used to an agitator and feel that the clothes are not really getting that clean as the machine uses less water to clean the clothes.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have fallen in love with this product! It's very efficient and fits perfectly in my laundry area. I love the fact that it's not loud so it doesn't disturb my sleeping child when I run a cycle at night!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Super Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washing machine it makes our clothes smell fantastic. And you can fit so much inside of the machine it's amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Step stool sneeded - lol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clothes come out clean, however the tub is soo deeep and me being under 5'3" I really have to reach and spin the tub to get things off the bottom. Thinking about getting a step stool. Well worth it for the capacity!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the set for about a month love them work flawlessly

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Does what an excellent appliance is supposed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    quiet and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine works very good and am pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Machines

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the money. Great quality wash. Love them.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans clothes beautifully! Quiet and easy to use. I didn't do any research as I needed a washer ASAP, so my purchase was based on price and my good experience with Samsung products. LOVE this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Great product. Love who high tech it is.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Washer. It has exceeded all my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it...my clothes are super clean and I can wash twice as much in one load.. I love the music it plays when the wash is done, plus the clothes are practically dry when I take them out of the wash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old washing machine bit the big one and it was time to find something new. I decided I didn't want a front loader because of smell issues we had with our old one and I started looking. The Samsung washers got good ratings and this one happened to be an open box sale so I happily took it, saving a few bucks! I've had it for about 6 weeks now and I like it! It is deep so my 5'3" self has to reach a bit to get the stuff out of the bottom but that's really no different than all of the years I had before I had gotten the front loader. I like the different cycles and settings - there is something for pretty much anything I want to do. My clothes have been clean and spun pretty well when washed in this machine - almost spun as well as my front loader used to do. The chiming song at the end of the wash cycle is really cute and while it is easy to shut off, I kind of like it! I love that it has a self-wash cycle that cleans out the whole machine and I just set that to run after I'm done doing laundry for the day (the light goes on about every 20 washes) and it's been great. I'm definitely happy with this machine thus far!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Tub size

    Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is super quiet. It has a larger bin to fit a large load and it is very easy to use.

    I would recommend this to a friend