Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $449.99
Clearance
The comparable value price is $719.99

Customer reviews

Rating 4.5 out of 5 stars with 1558 reviews

Rating Filter

Rating by feature

  • Quality

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 4.8 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer's cleaning performance and large capacity, frequently praising its quiet operation and ease of use. However, some customers have noted that the spin cycle could be improved, and the depth of the tub may be a concern for some users. A few also mentioned occasional issues with the washer's balance during the spin cycle, particularly with larger items.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,558 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    it is very good washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the quality and how easy it is to operate..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    large washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washer. Very modern design. Like all the buttons for settings. The song it plays when the wash is done. Not sure about not have an adj. in the middle. Then again you can not adjust the water level either. It is very automatic. Like the dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great price and quality washing machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has a very large capacity it actually holds more than the dryer can handle. Also very quiet and the timer display is great you know exactly how much time until the Landry is finished.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Interesting experience thus far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to return the first washer after 10 days because the water quit going through the washer, maybe the water pump went out? Best Buy handled the return perfectly and our new washer is working wonderful. We love it! The settings give you every combination that you could want and it washes two loads compared to one load in our old washer saving lots of time and money.

    I would recommend this to a friend
    • Brand response from MsSamsung
      Posted .

      Thanks for the feedback, Customer13. Glad to hear the new Washer is working perfectly!
      - Ms. SamsungMsSamsung

  • Rated 5 out of 5 stars

    Great Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer. Has plenty of settings. The drum is plenty big even if it is quite deep. The only drawback with it being energy efficient is that it takes almost an hour to wash a load of clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Awesome size ... very good performance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Awesome size. Relatively low noise. Quick and efficient cycles. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Cleans Quietly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first few times I ran this washer I had to go back and check if it was working. Washes so quietly yet efficiently. Clothes come out clean without using a lot of water. So far so good!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Happy to buy it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad i bought 4.8 Cu. Ft. With such huge capacity I am only running one load a week. Thats a great advantage on saving some time for other activities.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung replacement for current recall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Samsung washer after receiving a notice that my 6 month old Samsung washer was recalled. I was sad because I really liked that washer so I went to Best Buy and consulted with the salesman in the appliance department. I told him I really liked the top loading Samsung. I had a GE front loader prior to the Samsung washer and it was a big disappointment. The salesman told me that the recalled issues had been addressed on the new models and I could feel secure buying another Samsung washer so that is what we did. I have had it a short time but I have washed small loads and even king size comforters with no problems. Everything comes out clean and fresh.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Best Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the washer has been working great without any issue.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large load capacity, lots of wash options, detergent reservoir.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Your search stops here!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this washer for 2 months now and decided now would be a good time to write a review after a couple of months of use. I bought this washer after reading 150 positive reviews (at the time) right here. I did not want a front loader because of the many horror stories reported about not cleaning very well and mold issues. I did not want a washer with an agitator either. After much research, I came across this Samsung model and could be happier with the product. It has all the cycle/temp/spin modes one could ever need for everyday use. It is incredibly simple to operate. Pretty much self-explanatory. For those people with indoor washer hook-ups, this machine is perfect as it is whisper quite. And yes, you can pause the machine to unlock the door to toss in that sock that tried to escape. As opposed to front loaders, your laundry is actually soaking in water just like your old agitator model. This alone makes it superior to front loaders in terms of cleaning effectiveness. The tub rocks around during the wash cycle sloshing your laundry around in water. I know my laundry is getting cleaned properly. Cleaning our king size bedding is a snap now. The huge tub handles the task with ease. Same with big towel loads. So, if you're reading through these reviews trying to decide if you should get this machine or not, read no further. This IS the machine you want to get. I can guarantee, you will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    So far so good.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Haven't used it that much yet. Very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer and I don't have to worry about how much water is needed (small vs large load). It also gives you a time so you know when the wash will be done. No more forgetting about wet clothes. It takes the hassle out of laundry.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great washer and dryer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This appliance is exemplary! Features are great! I find it easy to use and the clothes come out very clean. I like that the water comes from above too.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Ease of use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied with choice of 11 cycles. Great wash on beddings and delicates. Definitely very quite during use and very stable during the spin cycle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT WASHER

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This top loading washer is very user friendly. We've had it for a couple of months now & have not had any problems with it. The Best Buy employee who delivered & installed it in our home was very nice, courteous, & professional. Since then we've enjoyed using this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and very efficient washer. Very large with lots of added technology. Perfect for families and safe too with child lock feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! Lots of loading space and options! Works great! Haven't had any problems with it so far and I've been using it a lot. Samsung makes great appliances! Very attractive design too.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great dryer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good dryer and brand. Energy efficiency and capacity.

    I would recommend this to a friend