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Customer Ratings & Reviews

Your price for this item is $449.99
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The comparable value price is $719.99

Customer reviews

Rating 4.5 out of 5 stars with 1558 reviews

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Rating by feature

  • Quality

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 4.8 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer's cleaning performance and large capacity, frequently praising its quiet operation and ease of use. However, some customers have noted that the spin cycle could be improved, and the depth of the tub may be a concern for some users. A few also mentioned occasional issues with the washer's balance during the spin cycle, particularly with larger items.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,558 reviews
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great Wash Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this wash machine so much. It is easy to use, my clothes are clean, and it is gorgeous!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been good so far, had it for a month. Glad I went with a top loader Instead of a front, it was a really hard decision. Had a really old washer with an agitator and this one is night and day compared to the old one. Everything comes out super clean and smelling so good! Only gave it 4 stars because I haven't had it for long so not sure if it's going to last, hope so though because it wasn't in the budget to buy warranty. Overall Samsung is a good washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value Priced High Efficiency Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for high capacity washer machine that works great and won'the break the bank? Then try this washer! Buy the extended warranty and you won'the have to worry about anything! Along Best Buy warranty the best value around!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great. As a family of 6 we needed a large capacity and this one is huge. Works great for cleaning and nice and quiet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Would return if wasn't so far away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is noisy and does not spin out very well compared to my last washer that broke. I'm out in the country, so I had to travel an hour to purchase this. If the store was closer and I didn't have to lug this back down the stairs again I would return it. It does have a nice large drum and has a good selection for wash cycles though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from our very old washer. Really quiet, cleans well, love all the different settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer, love everything about it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washer. It doesn't matter what I want to wash... blankets, towels, comforters, anything...it fits and gets it all clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a wonderful washer. I love how it has a clear top so I can see the dual spinners in action. The way it weighs your clothes is nice too. Plus the energy efficiency saved on my bills. No problems in the two months I've had it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    So far, it seems to be doing a good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good machine, and very quiet. Still early in use, but so far I don't have any complaints. Huge capacity and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    Huge and quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first new washer and did a lot of foot work to find what I needed. A new co worker used to work for HH Greg and said this was one that he purchased. So I did too and am glad I did. Everything but steam. Who cares my dryer has steam and takes out wrinkles what is steam going to do In a tub of water.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Tub size

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. Absolutely amazing I can fit my king size comforter in there without a problem my clothes come out clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer. Matt was very knowledgeable about each washer I inquired about. He gave me the pros and cons on each washer. Love the quite sound when washer is running. May be back to purchase the Samsung clothes dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large , quiet and really gets everything clean with great options to choose from

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does a large load well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a great job washing the clothes and can handle a large load. It's easy to use. My only complaint is that I am 5'2" and need to stand on a step stool to get to the bottom of the tub.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great purchase, the product is rock solid. I've purchased this on the moment with reading review and I lucked out in picking this product because its great!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    This is one big washing machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great BIG washing machine works just like you would expect. Easily washes all the towels for a family of 4 in one load (including extras). Has a lot of bells and whistles - literally - the chimes are kind of cute.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    awesome capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice job washing clothes. Quiet and quick. Unfortunately I leaned on the top and dented it. I see the dent but no one else does so ok

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems yet, installation crew doesn't care about you or your stuff, watch carefully, ask questions, make them do it right the first time, don't expect them to come back any time soon

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    didn't work from the start

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer installed today. Could not run one cycle. received an error message PE. Best Buy solution -- replace in three weeks. Samsung did not know what PE error code is for. Not good when the manufacturer does not know.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wanted a new washing machine. Very happy with this product. Price was excellent on Black Friday.

    I would recommend this to a friend