Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $449.99
Clearance
The comparable value price is $719.99

Customer reviews

Rating 4.5 out of 5 stars with 1558 reviews

Rating Filter

Rating by feature

  • Quality

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 4.8 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer's cleaning performance and large capacity, frequently praising its quiet operation and ease of use. However, some customers have noted that the spin cycle could be improved, and the depth of the tub may be a concern for some users. A few also mentioned occasional issues with the washer's balance during the spin cycle, particularly with larger items.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,558 reviews
  • Rated 4 out of 5 stars

    Samsung washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this washer. My only problem with it is that it has uneven loads frequently.

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 4 out of 5 stars

    Good...so far!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a new Samsung washing machine to take advantage of the recall of newer top-loading washing machines. For a few extra out-of-pocket dollars, we were able to upgrade to a larger machine with a few more bells and whistles. The appliance has been great, but I am still a little skeptical based on the recent recall of my last Samsung product. The tub is deeper - so deep that my wife is unable to reach the clothes on the very bottom.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is easy to use and cleans very thoroughly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only concern I found was it was a bit noisier than I thought it would be and the basket is very deep and low, but it does a very good job.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was our first computerized major appliance and we love everything about it. We were concerned with the wash times of our first few loads, but realized that the large capacity of the washer actually allowed us to finish laundry sooner, regardless of the wash time. The lack of an agitator in the middle of the drum was also something that took some getting used to. Very quiet while running as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Great washer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friend bought a pair and I had used it a couple times. Very easy to use and very quiet. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent deal on a unit with a small dent.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bryon was my salesman and took good care of me and the unit even though we had to delay pick up until I could get a truck. The yellow shirts were great helping me load.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Love Samsung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful washer. Quiet and efficient. Samsung has outdone themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 4 out of 5 stars

    Huge!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are loving this washer! It can hold more than I expected and always seems to get everything clean.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Replacement for a Recall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this washer has held up great we’ve been using it for almost a year now. Only complaint I have is that sometimes I have to re arrange the load during the spin cycle if the clothes become lopsided. It will not finish the load if there is too much weight on one side of the drum. I guess a safety feature. If you do not adjust the load it keeps filling with water and draining until you get an error message

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    Best washer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer. The huge tub with no center agitator means no more pulled out strings. No more twisted beyond belief clothing. Easy to load, unload and clean. The stainless steel drum stays clean and fresh. The sounds are not annoying and I love the song that plays at the end of the cycle. Lots of wash options. No need to preset water level it weighs the load and fills accordingly.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very happy.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy, so good so far. I like Samsung products.buying a washing machine is not an easy decision to make. Its not like you can test drive it or do a load of laundry in it before you buy it. I have had mine for about two months. I must say that im amazed on its operation and how much it can hold. It even plays a little tune at the end of the cycle to let you know its finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Procuct

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend my friends to buy this product from Best buy and enjoy the bonus points earned using Best Buy rewards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT LOOKING MACHINE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Does a great job. Holds a lot of clothes. Cutting washing time in half.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don't stink

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems very nice and my wife loves it. Happy wife happy life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like having so much space

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a top loader, my washer is difficult to reach the bottom for clothes. I use a tong to get socks and wash cloths.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is an awesome machine.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and I really am glad that I got it. does a great job and it is really quiet and has some cool features.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Works Like it Should (I Think)

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what settings my wife tries, she can't get the water to get hotter than lukewarm. But the clothes come out clean so I guess all is OK. This washer is a warranty replacement for the factory recalled Samsung washing machine I had because some had exploded (not to be confused with the Samsung Galaxy Note 7 phablet, also known to explode). But I still buy Samsung over any other brand, regardless of product type.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    great quality washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. very quiet, efficient washer. I all the features it came with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had no issues with this washer, great water levels for being HE, clothes come out clean. Very happy so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice washing machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical having to buy a new machine after having one that lasted 25 years with minimal repairs. Seems to be working well and washes clothes effiecietly.

    I would recommend this to a friend