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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1558 reviews

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  • Quality

    Rating 3.7 out of 5 stars

Pros mentioned filter

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92%would recommend to a friend

Customers are saying

Customers love the 4.8 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer's cleaning performance and large capacity, frequently praising its quiet operation and ease of use. However, some customers have noted that the spin cycle could be improved, and the depth of the tub may be a concern for some users. A few also mentioned occasional issues with the washer's balance during the spin cycle, particularly with larger items.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,558 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    easy to program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity, easy to load. Really like the self sensing of load size. My bedroom is next to the laundry and can run this washer at night when I go to bed an don't feel or hear it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer was everything that was advertised to us. Does an excellent job cleaning my work cloths.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Awesome washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Great quality. Quiet. Works awesome. Love this washer

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of people complain about these HE washers not cleaning their clothes properly, etc. but in all honestly, I've been using the washers at the laundry mat and now that I have this, this does a far better job than theirs. I have no complaints and think it works great. Balances out perfect and there's a ton of features and it can fit a lot of clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features, beautiful design.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features of this washer are just about anything you need in a washer. The fit and finish are impressive. I would recommend this to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Tub size

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Even holds my comforter. Everything cleans very well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    I am very happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very please with my purchase! I was between front or top washer. I am glad I got this one. I use the front at my boss house and I don't see any difference in the performance. I just know I saved money by not buying the front and it is bigger.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Super quiet while washing & I love the capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is only my third washing machine in 37 years. I've been VERY lucky with appliances to date. This Samsung is AMAZING, it's energy efficient and holds so much more than my previous 2 washers. I use less water and electricity. It spins out the clothes so well that the drying time is almost cut in half. I would most definitely recommend this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great switch from the front loader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this machine after switching from the front loading machine I had. The only recommendation I would make is to wash most of your clothes on the perm press cycle or they will come out wrinkled because the spin cycle is so efficient. Fits a king size comforter. The only downside is some of the wash loads take longer than my old machine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes great and there's tons of room to put clothes in. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 1st high efficiency washer and I just love it!. There are so many options available for deep cleaning, bedding, delicates, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer, quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought the Samsung with the wash tub which was part of a recall. I never had a problem and found that I never used the wash tub. This new washer is amazing and runs very quiet. We have a family of five and have a ton laundry I would recommend this to friend!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Tub size

    Rated 5 out of 5 stars

    Excellent washer ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with the washer, big, quiet, faster, I highly recommend .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the price point that this is at, it is phenomenal. very simple to set up, simple to get used to using, very smart as well. every time you start a new load, it does an auto adjust to make sure the load is even and tilts the drum if need be to comply with weight differnces

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had quite a bit of a wait until it was delivered, but was due to the Longshoremen strike. Otherwise good purchase and a great product so far.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    so easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wow, this set is quite. It plays musical tunes to alert you to the complete load being done. If you do not want the musical tones, just turn it off. I am very pleased with this laundry pair.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Washes well ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer washes well. One small issue. Towards the end of the rinse cycle, when the pump is not pumping a lot of water, it appears to cavitate. This causes a vibration that transfers to the back metal panel creating a metallic rattle that can be heard throughout the house. We plan on addressing this with Samsung. Would recommend this washer as long as Samsung addresses this issue.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions are easy to follow. clothes come out clean. It is not very noisy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a super cool, techy kind of washer. Lots of things it does that make it really fancy, but mostly - it just cleans clothes really well!

    I would recommend this to a friend