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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1558 reviews

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  • Quality

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 4.8 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer's cleaning performance and large capacity, frequently praising its quiet operation and ease of use. However, some customers have noted that the spin cycle could be improved, and the depth of the tub may be a concern for some users. A few also mentioned occasional issues with the washer's balance during the spin cycle, particularly with larger items.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,558 reviews
  • Cons mentioned:
    Balance

    Rated 4 out of 5 stars

    Washer is working good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this time I am happy with my washer; however, I have had the troubleshooting code (out of balance) two times since it was delivered and installed.... I hope that this will not be an ongoing problem.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Very different from last machine, takes much more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is different from the older models. Takes a bit getting used to it. Overall, seems to be working well and takes a lot more clothes and less laundry detergent than the older models.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mazing Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung top loading washer is a must have. I absolutely love it! The design, the easy to use, the enormous space for washing makes it faster to wash a lot of clothes at once.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase due to Samsung recall of old washer. The lid of my old washer came apart. So far very good performance with the new washer. Time will tell as to whether this review will become a 5.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer for a large family. Had to reattach hose after free install. We had a loose hot water hose that leaked all over.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung Top loader. I had a front loader and chose to do top loader. It is very large and a huge capacity. I can do less loads of laundry that saves a lot of time.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Amazing capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfied. The large capacity washes two loads at once. Top loading is so much nicer than our old front loading set.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Really Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved this washer and have even been able to squeeze some king bed blankets in here. It has been great and I use it multiple times a day.

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    Large Tub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2 year old Samsung washer was recalled. Enjoyed using it, and looking forward to good service from this improved model. Love the large tub without a middle agitator .

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this product just over a month and love it! Big enough to fit a king sized comforter in without trouble...Amazing!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy this washer die to a recall on my previous washer and it is almost the same as my previous washer. It works great washing blankets and other heavy duty loads.

    I would recommend this to a friend
  • Cons mentioned:
    Depth

    Rated 5 out of 5 stars

    It's great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! The only drawback for me is how deep the tub is. I'm 5'2 and I have to use bbq tongs to remove the clothes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good when it wants to. I only have one complaint. If you put too much clothes in it, it always give an error code of UR, meaning it's off balance. You will have to shift the clothes around or it keeps filling the water.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my biggest concerns with going to an HE washer was noise. I was pleasantly surprised.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has made a great washer it too is very quiet and does a great job

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is small and fits great in my laundry room. Still holds huge loads of laundry with ease. Cleans great and Iove the many options for different types of loads.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does great job except doesn't put clothes in dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only drawback I have experienced iis that I had to buy a step stool for my wife to reach bottom of drum. You can fall in and never be found again.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Cuts number of loads in half

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can get so much more laundry in this top loader. If I have thick comforters I can add extra water with the aqua jet to really clean the heavy, thick blankets.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer hets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great washer for the money. Satisfied on every level with choosing this washer very quiet and effectively gets the job done. I give five stars highly satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Replace Samsung recalled Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this unit to replace one we had that Samsung had issued a recall on it. My wife actually likes it better than the more expensive one we had before.

    I would recommend this to a friend