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Customer Ratings & Reviews

Your price for this item is $449.99
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Customer reviews

Rating 4.5 out of 5 stars with 1558 reviews

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Rating by feature

  • Quality

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 4.8 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer's cleaning performance and large capacity, frequently praising its quiet operation and ease of use. However, some customers have noted that the spin cycle could be improved, and the depth of the tub may be a concern for some users. A few also mentioned occasional issues with the washer's balance during the spin cycle, particularly with larger items.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,558 reviews
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    I like it so much more than my front loading washe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the washer. I had a front loading machine and hated it. It is very roomy. My only complaint is I can't easily reach the bottom

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Solid Performer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this machine after the volunteer recall on another Samsung machine. Happy with performance to date - good value given the capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had our washing machine for 2 months now. Its doing a great job. I was warned to reduce the amount of detergent used - to about two tablespoons. That was great advise. Otherwise the cycle takes forever to clear all the extra detergent. I found the same goes for bleach, if you use it; use a small amount and dilute it, because there is less water in the load it can be too strong and harm the clothing. It has taken a little while to adjust my methods, but it works great and does a good job. The little song is nice to!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Washer , big !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the large capacity of the tub. Also the top-loading feature works better for getting clothes out very easy. I had problems with the front loader type.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes everything better and cleaner. easy to operate

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Long Wash Cycle Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "normal" wash cycle for this machine takes almost an hour. We used to have a more "old fashioned" top loader with an agitator in the middle, and the wash cycle was about 30-35 mins. Wish it didn't take so long, but so far all of our clothes come out clean on all the settings we've tried. The lack of an agitator doesn't make a difference, and we haven't noticed more wrinkles or any issues with left over stains.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love this washing machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no problems with washing machine does a really good job on all our cloths. I really like the rinse cycle at the end.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love my Samsung Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked my first washer but it was on the recall so I had to replace it. I opted to get the new Samsung and I am happy with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great clothes washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer exceeded all my expectations. It has specialized settings for all my needs and works great. I would recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. Can hold a lot of clothes and I can even wash my blankets at home now. Could not be happier with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really awesome washer. Very simple to use and the features allowed me to clean many things that I could not have cleaned before.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this machine in December as a replacement for a Samsung washer that was recalled. Does a great job cleaning. Very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues as of yet , smooth and easy to use. Not as loud as some had previously mentioned.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for a recalled washer. Never had any problems with the original so hopefully this one works just as well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased on a Friday morning and had them installed Saturday morning. Great service and so far the washer has been excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    So far so good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something that was quiet, and so far, it's doing the job for the most part. The delicate cycle seems a bit louder than it should be though.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer holds a lot of clothes and is pretty deep but for a short person it is hard to reach the bottom when getting clothes out to put in dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine for the price. Has all the bells and whistles you need for your everyday needs. Does a great job at washing your clothes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good washer for household use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great so far for different items, e.g. delicate/hand washable or large bulky ones. Tried the waterproof cycle for the pillow and mattress pad, and it worked well. But would get better results for having low loading, e.g. one pillow at one time to minimize the clumping of the polyesters fillings. Like the features of several temperature and spinning speeds options. One thing I didn't like about the washer and design was the washing time which was too long, usually about an hour, which I din't consider very efficient or energy efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 4 out of 5 stars

    Large washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a washer that would acomódate to our large family and this was a great size! The only thing about it is that it's super loud!

    I would recommend this to a friend