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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1558 reviews

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  • Quality

    Rating 3.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers love the 4.8 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer's cleaning performance and large capacity, frequently praising its quiet operation and ease of use. However, some customers have noted that the spin cycle could be improved, and the depth of the tub may be a concern for some users. A few also mentioned occasional issues with the washer's balance during the spin cycle, particularly with larger items.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,558 reviews
  • Rated 5 out of 5 stars

    Good Machine - Now That Replaced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase is the replacement for the same model we had that got recalled. We always liked the machine and had no problem with it but the deal Samsung offered to replace it was a no brainer. So, we got the same machine again. Works very well and Samsung stood by it with the recent recall. The BestBuy folks at the Honolulu store were great too! Would buy a Samsung machine again, hopefully just not any time soon.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washing machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine exceeded my expectations. I would definitely recommend this to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Wife's happy I'm happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know much about it, but it cleans good and my wife loves it. Enough to rate five stars.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer, really rings out the clothes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend highly! The product far exceeded my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer for large loads

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a decent washer that had a good size tub, this one fit the bill. I can load my king size comforter and a few other things with no issue. The tub is deep which is also an issue for my wife. She can't reach the bottom of it due to her shortness 5'5" without having to lean into the tub which she hates. Many times I am the one left retrieving the baby's socks or mine from the bottom of the tub.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It holds so much more than I am used to and the settings are perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung 4.8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new washing machine and we really didn't want to spend a whole lot of money. I find this as an open box and we are very pleased with this machine. Its so quiet and water efficient. Very happy with this.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this to replace a GE at the cabin, love the capacity, water use and various cycles to choose from

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    washer works just great, can fit large loads and washes clothes quickly and efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washer!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from a front load to this top load and we are very pleased with the wash quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this washer! So easy to use and does an amazing job washing our clothes!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer. You don't have to be a teenager to figure out how to operate the controls

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Washes clothes quickly and quietly

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way it wash its great doesnt make loud noise

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. I can watch my big blankets in it and have no issues with that

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for an old style (not high efficiency) machine. I've been satisfied with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great Product so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many options. It does a great job and is much quieter than older models.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Samsung before and really enjoy this washer. I also got the matching dryer.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Not functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit does not spin properly. It just takes water in but it does not wash. Best Buy came and set up the unit, and the pushed the water hose, which caused the hot water not to fill properly. Considering havng best buy come and check the unit

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer was purchased to replace a 4.5 that was on the Samsung Recall list.No issues so far.

    I would recommend this to a friend