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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1558 reviews

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  • Quality

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 4.8 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer's cleaning performance and large capacity, frequently praising its quiet operation and ease of use. However, some customers have noted that the spin cycle could be improved, and the depth of the tub may be a concern for some users. A few also mentioned occasional issues with the washer's balance during the spin cycle, particularly with larger items.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,558 reviews
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    Nice stainless steel tub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Samsung washer. Does a great job cleaning. Large tub. Less loads.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Working great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room. Plenty of options. My wife loves it for both of these reasons.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LOVE IT!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and quite can't beat a better washer i would recommed these to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and great for large loads. Easily able to wash a king size comforter.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    I still prefer an agitator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a replacement for the previous version of the same model that was recalled due to the fact it could fly apart in the spin cycle. This one runs exactly the same way. I thought about buying a model with an agitator instead but there are very few being built anymore, and I could get reimbursed by Samsung fully for this model.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great washer for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. So many options. A little loud when spinning out, otherwise it's very quiet during its wash cycle. The only problem I have with this washer, is that I'm 5'5" and have a hard time reaching to the bottom of the washer to get the clothes out (I'll need to invest into a little stool). Also, I don't recommend using the pods because they don't seem to dissolve completely.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Big washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the capacity of this washer. It allows me to reduce the number of loads!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    First time buying a Samsung appliance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer machine is for a good price and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    A great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this washer! Works great and the recall process was easy :)

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is big and very quiet. I would highly recommend this washer to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Samsung washer. I am short so I have trouble getting clothes out.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is awesome. No regrets. Although just a month no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my recalled machine with this model and I am very happy with its performance.

    I would recommend this to a friend
  • Pros mentioned:
    Tub size

    Rated 5 out of 5 stars

    my wife loves the large capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this washer is so much larger than our previous washer. my wife loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge, and can wash quickly too if needed!! Washes close very well!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the amount of space the washer has to offer. Also, I love the washer automatically determines how much water the washer needs to appropriately wash your clothing based on the weight. However, this washer if very "futuristic" and the settings DO matter depending what you want done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked great until motherboard went out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine was a replacement for the recalls Samsung is currently doing. It worked great and was quiet until it quit in the middle of a load of laundry. The technician came out quickly and diagnosed it as a motherboard failure. We were within the 30 day return period so we will be replacing it with another Samsung. I hope this one does not have the same problem or we will look at a different brand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washes clothes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mid level washer with pleanty of choices and gets the clothes clean.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to figure out, start up and run this washer! So happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Classy product from a classy company.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeds expectations. Finally a great washer with lots of flexibility.

    I would recommend this to a friend