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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1558 reviews

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Rating by feature

  • Quality

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 4.8 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer's cleaning performance and large capacity, frequently praising its quiet operation and ease of use. However, some customers have noted that the spin cycle could be improved, and the depth of the tub may be a concern for some users. A few also mentioned occasional issues with the washer's balance during the spin cycle, particularly with larger items.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,558 reviews
  • Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    Nice large machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like that the settings are on a dark background and are hard to read unless you have great lighting. High spin seems to have too much vibration.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer for The price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a recalled washer with this model. Did not have a problem with the other washer and this one has worked well. I sincerely hope Samsung has produced a quality product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very pleased with the operation and it spins the clothes very well and that helps with cutting down on drying time. I would say I am so far very pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quiet when washing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that this washer does not get off balance when going through the cycles. It calibrates itself before starting the wash process. No banging and being off balance!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice washer, but controls are not intuitive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer does a great job of cleaning clothes, but it lacks a little in features such as the ability to increase spin time - a feature available in a machine with a much higher price point.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed with the Samsung washers that uses the power of water to presoak the clothes with a small stream of water.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Thanks Samsung for the Recall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two years ago we bought a similar Samsung washer that was part of the recall. We had the option to have it repaired or get a check for a replacement. Not being an expert on washers we took the check for $340 towards the purchase of a new Samsung washer (it was about $100 less if you bought another manufacturers washing machine). Long story short I have a new washer that looks almost identical to my old one, works about the same and cost my a few hundred out of my pocket. My clothes are clean at least (or no one has bothered to tell me otherwise...)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had Samsung in the past and always liked them. This washer has a nice, large drum to hold a lot of clothes, with various cycles for different kinds of laundry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer for a family.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is able to easily clean large bedding items, such as, the mink blankets I purchased in Korea. It does a really nice job.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    Not so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice glass top load washer, but slow and take too much time in performing it's Washington ng functions. But for the price we paid, it's okay.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very deep drum to wash lots of clothes. Love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure if I would like the new style of washer but it does a great job. It has options to use an economy setting for water or just do the basic settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is great. I bought this one to replace another Samsung washer that had a recall on it and I'm so glad I did! I love Samsung appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement for recalled washing machines

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this unit add a replacement to our recalled Samsung washing machine. It is a great unit, well priced and has a lot of capacity. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drum is a great size for towels and comforters. Seems to clean the clothes very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer, lots of usefull cycles.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great number of cycle options. Will take a while to use all the different cycle options. Technicians take installed units were excellant. Price was right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that brought my washer&dryer were so kindly and hook up my appliances and very respectful,,there names were Ventura&Orlando 100% good persons

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    so far good.. have to read manual carefully for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far good.. have to read manual carefully for all features. It does not appear to be too energy-wise as I have to run long cycles to get workout gear clean. Even though drum sixe is large you can't fill it as much as manual indicates. Also it is a long reach to bottom of drum to retrieve small items (e.g., socks) out. I would check that out before I buy again. In general I think appliances built years go were much better value and quality.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy unit to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish all machines weren't digital anymore. Only problem we've had was on the delicate cycle it threw out some error code so I haven't used that cycle again but otherwise good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great capacity and lots of cycle choices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the amount of items you can fit into this top loader and the all the choices you have for the different types of washing you would need to do.

    I would recommend this to a friend