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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1558 reviews

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  • Quality

    Rating 3.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers love the 4.8 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer's cleaning performance and large capacity, frequently praising its quiet operation and ease of use. However, some customers have noted that the spin cycle could be improved, and the depth of the tub may be a concern for some users. A few also mentioned occasional issues with the washer's balance during the spin cycle, particularly with larger items.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,558 reviews
  • Rated 5 out of 5 stars

    Working great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to replace my old machine with this one. Working great for several Months now!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Clothes still dirty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a long time to get clothes clean! Be prepared to let your clothes soak.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer from Samsung!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer from Samsung, very impressed! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does what it isd supposed to do, and well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed bigger machine so I could wash bedding. Got it. it worked well. what more can I say?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looked like a good pick for us.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the Samsung washing machine. Clothes come out clean. Very happy with our choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was actually a replacement for a recalled washer. But we like it it and recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was concerned that this washer was on the recall list but it wasn't. I love this machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my husband loves this washer, cleans great, saves water, and many other features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer, very pleased!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with new purchase!! Never purchased a samsung before and am very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really cleans your clothes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, hardly uses any water. Doesn't damage clothes like washers with an agitator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine works properly, takes some getting used to. Need to add more water to the loads.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    To New to Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have this machine only a short time. I no longer give high reviews for items less than 6 months. It works fine with no problems so far. Again I am not recommending it until 6 months has passed. This was purschased as a result of a recall on our previous machine. It is the same machine with the recalls adjustments. We could bought a different machine if we wanted.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung washers are great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a big fan of Samsung washer. My previous one was a samsung and purchased another one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I would do differently is but the one with the hand wash basin. Other than that we love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this washing machine because mine was not energy efficient. It's very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the Samsung washer and its variety of options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washer, if my hubby would of had the camera all you would of seen were my Feet....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another best buy at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is everything we expected and more. Great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large Capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek looking, High tech, washer which is very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for recalled washer. A few more features but basically the same machine.

    I would recommend this to a friend