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Customer Ratings & Reviews

Your price for this item is $449.99
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Customer reviews

Rating 4.5 out of 5 stars with 1558 reviews

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  • Quality

    Rating 3.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers love the 4.8 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer's cleaning performance and large capacity, frequently praising its quiet operation and ease of use. However, some customers have noted that the spin cycle could be improved, and the depth of the tub may be a concern for some users. A few also mentioned occasional issues with the washer's balance during the spin cycle, particularly with larger items.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,558 reviews
  • Rated 3 out of 5 stars

    Washer too deep. Can't do full load.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know why tub is so deep. I can't a do full load. If you try to put a full load in the washer goes back to a wash cycle all over again. It does get the clothes clean it just can take a large load. I will keep because I've learned how to use and don't feel like sending it back. It's too deep. I have to get a step stool and a stick to get my clothes out of the bottom of the washer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person very helpful. Delivery as promised. Product meets or exceeds expectations

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Decent for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this because other set was defective. Liked other set better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer for Florida condo, loved so much bought one for the northern condo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that there is no agitator in the center of the bin. I can EASILY wash bedding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and works like a charm. Not a loud machine at all and delivery was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is well worth every penny and this company honors their warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, quite and efficient. I'm a Samsung fan! Great deal from Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use and fairly quiet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the washer overall. The only complaint I have is there is no setting for whites.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great improvement over old style washers and fun to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy and very convenient to use. I love it! The price is worth for the product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    RUST AND A PUMP THAT MY FLOOD YOUR HOME

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just 16 months after purchase and the top assembly near the soap dispenser is rusting (see photo). Rust is also around the top lid hinge holes. Add to this a failed pump that needed to be replaced with along with the wire harness and relocated off the tub to the washer bottom ( design error). Washer is in heated and cooled main living area. Cost to repair pump $300.00.

    No, I would not recommend this to a friend
    • Brand response from MsSamsung
      Posted .

      Dear jbio1959,

      I'm very sorry to hear about your experience. However, please note that the model you've submitted the review for was not available 16 months ago. The WA48H7400AW has been available only since the spring of 2014.

      - Ms. SamsungMsSamsung

  • Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with the product. Works Good. Product as described on the website.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok - expected more based on consumer report.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is ok, at least it has not yet twisted up all the clothes like my old washer. Can not set rinse temperature, assume it is all cold rinse. Can not preset an additional rinse, I just have to reset to rinse and spin cycle after initial setting is finished if I want an extra rinse cycle. Wash cycles are long. Bedding cycles take 120 minutes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Top loader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size for the price great so far.. Even though it's white trends come and go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very happy with washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was replacement due to recall. very happy with my Best Buy experience

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has all of the washing and energy saving features of all the machines I considered buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great! Works fast and efficiently. Would recommend to every one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    washer is great. service was great as well. very helpful and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer & dryer great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish they would had ask which way door should open.

    I would recommend this to a friend