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Customer reviews

Rating 4.7 out of 5 stars with 2879 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the 43” Class CU7000 Crystal UHD 4K Smart Tizen TV (2023)'s superb picture quality, ease of use, and attractive price point. Many appreciate the vibrant colors and straightforward setup process. However, some users express dissatisfaction with the remote control's design and the TV's volume capabilities. Overall, the positive feedback on picture quality and ease of use outweighs the negative comments regarding the remote and volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,879 reviews
  • Rated 4 out of 5 stars

    Screen decent processing not great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screens decent you get what you pay for in this budget tv with a name brand but the proccessing is nad on loading apps sometimes it freezes up and if you use something that has ads that have an ad within the ad then it will shrink your screen when you return to whatever you were viewing minor annoyanve but if it was your main tv it would get okd fast its a solid bedroom tv

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned Sony, LG, and other off brands. The Samsung tv offers more apps, channels and a USB to watch movies off my jump drive. It’s play MKV, MP4, AVI, MP3, and other formats. It has an excellent WiFi range as well. Quality of the screen is good too.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good works good so far remote a little hard to see it was for my mom and she is 88 and does not see well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always like too shopping at Best Buy there have very good quality and great prices always me and my husband always like too shopping at best best i would like too purchase all my appliances from Best Buy store

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Older man with Modern TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we bought this TV, we had no idea how complicated it would be. It has taken from January till now to be comfortable in using it. The concept is Spectrum is just another option to pick as we go through our day. If you are a Techie, You'll be fine, BUT if you're an 80 year old and go back to rotary channel selectors, get somebody under 30 to help you get started...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    covered patio TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture quality is lifelike. Brightness is great. Sound is not that great but i would still recommend this TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    crap remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good picture quality - tiny remote that is terribly hard to operate with older adult hands and eyes - lever action on volume control and channel up/down - nowhere near intelligent design involved here. this was recommended by wifi/high speed installer, bad choice all around.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      Thank you for choosing Samsung’s CU7000 TV and sharing your experience with the Samsung remote. Please know that we understand that everyone is different, and the provided remote may not be your preference. Most third-party remotes will work with this TV, and you can utilize the Samsung SmartThings app to control your TV from your cell phone.

      If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      Thanks for being a part of the Samsung family!

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    amsung - 43” Class CU7000 Crystal UHD 4K Smart Tiz

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great affordable TV will be recommended for purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv really looks nice, not too small and not too big either which is perfect for what I got it for which is my kitchen

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi eddi3401,

      Thank you for your purchase and feedback on the CU7000 TV. If there is anything we can do to improve your experience, such as Settings adjustments, or if you have any questions, please give us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Advisor Samsung

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really nice for the price. would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, great brightness and I just love it! Go get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has been fantastic and fit perfectly in the space. No issues connect to our fire tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    fantastic picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture but navigation to and from the hub apps and regular TV is not easy at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing improvement from my 9 year old Samsung!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this television! I had a Samsung that was about 9 years old and boy what difference! I can access all my apps which I couldn’t on the old ones. I have Apple, Prime and Netflix and it’s all right there on the TV. I can talk into the remote. I’m so excited to have all these perks.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a TV asap for spare bedroom. Good tv for the price. It works!

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 4 out of 5 stars

    Good Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sets it self up so it’s really a smart tv. Perfect for office settings

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good. Remote could be improved. Minimum 50 characters.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV bad remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the TV but HATE the remote. I should have listened to others who also disliked the remote that has no numerical buttons, no mute button etc; The volume and channel is a bar that you push up or down grrrrr! I wish I could find a universal remote for it. What was Samsung thinking???

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    43 inch Samsung tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price. Only issue is I didn’t know the 4K was only 30 fps

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    JonBeeler123

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good produc. So far, so Good. Lives up 2 expecaions so far.

    I would recommend this to a friend