Customer Ratings & Reviews
- Model:
- UN43CU7000FXZA
- SKU:
- 6537422
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the 43” Class CU7000 Crystal UHD 4K Smart Tizen TV (2023)'s superb picture quality, ease of use, and attractive price point. Many appreciate the vibrant colors and straightforward setup process. However, some users express dissatisfaction with the remote control's design and the TV's volume capabilities. Overall, the positive feedback on picture quality and ease of use outweighs the negative comments regarding the remote and volume.
This summary was generated by AI based on customer reviews.
my smart tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a very nice tv. this is my first smart tv take a bit for me to understand it so I'm a work in progress
I would recommend this to a friendTv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied with how it was easy to to purchase the tv and how easy it was was for me to get the TV
I would recommend this to a friendDecent budget tv
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv; not great. I almost exclusively buy Samsung TVs so I have a pretty good sense of what to expect. Audio output on this unit is subpar
I would recommend this to a friendAwesome tv.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung tv is amazing love the new technology and the clarity of the screen and the refreshing rate is superb
I would recommend this to a friendMr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very good tv , and the process to buy online and get it delivered was smooth . Thank you Best Buy .
I would recommend this to a friendVery Happy Customer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, quality product…Excellent customer service and good price at Best Buy !
I would recommend this to a friendawesome product
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wonderful brand name great performance nice price to
I would recommend this to a friend- Pros mentioned:Tv quality
Buyer Beware- Shady Delivery Drivers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I placed the order for the tv with delivery then next day. Unfortunately it never showed up even though it said it was picked up by the delivery driver. The following morning it said it delivered 8:00am. As I was home and could see no one ever stopped by. Cameras to verify that no one delivered it. Then they took a picture off the internet from 3 years ago saying they delivered it, of course it never showed a package by the door. Had to call and explain several times to the call center of the situation. Finally they would refund my purchase. Nope they charged me a 2nd time with nothing to show for it. Finally the refunded both charges and I ordered the same tv from Target and picked it up locally. TV is great just do not buy it with Best Buy’s delivery service.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ScammedCustomer,
Thank you for your feedback on your delivery experience from Best Buy. I'm sorry to hear of all the difficulties you experienced. You may want to provide the same feedback directly to your local Best Buy.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
jenny colligan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great quality and was delivered perfectly and on time. will be buying more things from best buy !
I would recommend this to a friendTv working amazing.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv work awesome, and load the apps very fast. For gaming is really good
I would recommend this to a friendSound issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service in the store was very good. The sound on the TV we bought doesn't get loud enough. We have to put it all the way up to hear it. This is not an issue with any of our other televisions.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi HowardS,
Thank you for your feedback on the CU7000 TV. I have a few recommendations that may improve your experience with the sound quality.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume.
2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode.
Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.
If you’d like more help with settings, please know we’re here to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Don't know title.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv works just fine. No complaints. Good value for the money.
I would recommend this to a friendSamsung for the W
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Exactly what I was looking for to add to my son’s room.
I would recommend this to a friendSamsung for the win!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What more is there to say about Samsung products? Size definitely doesn’t matter when dealing with this Sammy!
I would recommend this to a friendA Great TV for a reasonable price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung, as usual, produced an exceptional product! And Best Buy did a fabulous job with delivery and installation!
I would recommend this to a friendGood tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV, quality screen and color, easy build, 100 recommended
I would recommend this to a friendsamsung review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV prefect color and the latest technology. Fairly easy to set up.
I would recommend this to a friendTV smart
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service and the tv Is excelent Purchase 5 tv and Never one problem tanks
I would recommend this to a friendDurable and plays continuous videos
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv works great, plays videos continuously, and is very durable.
I would recommend this to a friendsamsung 43" TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent TV.I am very pleased with all functions and operation of unit
I would recommend this to a friend