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Customer reviews

Rating 4.7 out of 5 stars with 2879 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the 43” Class CU7000 Crystal UHD 4K Smart Tizen TV (2023)'s superb picture quality, ease of use, and attractive price point. Many appreciate the vibrant colors and straightforward setup process. However, some users express dissatisfaction with the remote control's design and the TV's volume capabilities. Overall, the positive feedback on picture quality and ease of use outweighs the negative comments regarding the remote and volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 2,879 reviews
  • Rated 5 out of 5 stars

    Perfect TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is exactly the size and quality we were looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crystal UHD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good model and decent pricing. Best Buy always has product ready to pick up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Samsung tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a slick tv. Always been a loyal customer of the Samsung brand. Can't go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my tech savvy sinr who does everything wirelessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 43” Class CU7000 Crystal UHD 4K Smart Ti

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it I got it for his birthday and he is happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Does not work with Google Home application

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture. Easy installation. however, it does not work with Google assistant. You can't added to a Google home routine to work with a sound system, you can't use "Hay Google" commands to operate it. False advertising. It is a great tv in general, if you don't use Google home routines for automation in your house.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MDahroug,

      Thank you for your purchase and your feedback on the CU7000 TV's features. Please know the CU7000 TV does not have voice assistants built-in but you can connect external devices through the Smartthings app.

      To connect an external voice assistant, please follow the below steps:

      1. Download the Smartthings App on your Android or Apple device and log in with the same account that you are signed into on your Samsung TV.
      2. On the app, you will need to add your TV as a device if you have not already done so.
      3. Using the voice assistant app on your Android or Apple device, connect the app to Smartthings, which should be under Devices> Your Smart Home Skills. Follow the prompts to sign in to your Samsung Account and enable the device.

      You can find more information on setting up voice assistants here: https://www.samsung.com/us/support/answer/ANS00083611/

      If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this purchase. Great service, professional and friendly staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and slick

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guaranteed quality experience You will get the best TV experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung CU7000

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Bought it for Christmas present. My kids love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and value for the money! Always satisfied with Samsung TV's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soy fan de Samsung, la calidad siempre es la mejor!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased for Bedroom room

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for Bedroom room , Smart Tv apps are very nice Tv looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 43" Class CU7000 Smart Tizen TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the television. It has every feature that I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Movies

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying watching movies The display and color are do great

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to navigate, remote commands don’t quite work, have to apply command sometimes 3-4 times. Picture not the best.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi DominicanaR,

      We appreciate your feedback on the CU7000 TV's remote and picture quality. Please know we are here to help.

      First, please ensure you are running the latest Firmware Update. Go to Settings> Support> Software Update.

      Next, I have a few recommendations that may improve your visual experience:

      Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:

      1) Standard: Default mode suitable for general viewing environments.
      2) Natural: Reduces eye strain for a comfortable viewing experience.
      3) Movie: Most suitable for watching TV or movies in a dark room.
      4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
      5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.

      You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.

      I hope these tips help you enjoy your new product.
      You can contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent! Best brand I can had purchase ever!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    My review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with sound quality picture is good gotta work on speakers

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall has been a good TV since I bought it. I recommend this for anyone as a starter TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There’s no glair in our RV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our RV it works perfect, and cuts the glare from the large windshield

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, Samsung has delivered a great product again

    I would recommend this to a friend