Customer Ratings & Reviews
- Model:
- UN43CU7000FXZA
- SKU:
- 6537422
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the 43” Class CU7000 Crystal UHD 4K Smart Tizen TV (2023)'s superb picture quality, ease of use, and attractive price point. Many appreciate the vibrant colors and straightforward setup process. However, some users express dissatisfaction with the remote control's design and the TV's volume capabilities. Overall, the positive feedback on picture quality and ease of use outweighs the negative comments regarding the remote and volume.
This summary was generated by AI based on customer reviews.
SANSUNG SMART TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great tv not easy to set up. COST TO HIGHT TO HIRE A PROFESSIONAL SET UP
I would recommend this to a friendGood TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV but gets glitchy and loses connection sometimes.
I would recommend this to a friendBrand response from Samsung
Posted .Hi BBCustomer,
We appreciate your feedback on the Samsung CU7000 TV. I'm sorry to hear you are experiencing issues with your TV losing connection. Please try the below troubleshooting tips to resolve this issue:
First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. To ensure you do not miss any Firmware Updates, I recommend enabling Auto Updates. Go to Settings> Support> Software Update> then select Auto Update.
Next, let's try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.
I hope these tips help resolve your concerns. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Perfect TV for budget
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a super solid TV, a bit of a slow OS but i can deal with it
I would recommend this to a friendtv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.working fine. Got a great price on the tv. technicians very helpful
I would recommend this to a friendBusiness olive ttc
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv Samsung, it work good and strongest I advised people to buy
I would recommend this to a friend- Pros mentioned:Picture quality
Picture is Amazing but sound disappoints
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV specially for the built in surround sound. The sound is horrible. My Hisense with built in surround sound is better than this one, and half the cost. Wish I hadn't of missed the 15 day return period as I would have returned it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DylanK,
Thank you for sharing your thoughts regarding the CU7000 TV’s sound quality. We recommend adjusting the Sound Settings to improve your experience. You can change the Sound Mode by going to Settings > All Settings> Sound > Sound Mode.
You can also customize the sound with Expert Settings by going to Settings > All Settings> Sound > Expert Settings.
To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
na
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no issues with this purchase. I have nothing to add
I would recommend this to a friendMs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok for a cheaper model, not overly happy with it
I would recommend this to a friendGifted TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV for a friend and she tells me she loves it!
I would recommend this to a friendSamsung 43"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this television and got it for an affordable price.
I would recommend this to a friendSamsung tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is midrange. The tv could use better speakers.
I would recommend this to a friendOk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I may need to return it. It is very heavy!!.,,,,,,,,,,,,……..!.???….mmmm,Mm
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MaryY,
So we can better understand the issues you are experiencing, please give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Screen good but slow interface
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On such a small screen it looks good, the interface is very slow tho
I would recommend this to a friendGood TV
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The volume button on the controller is annoying, its a rocker that flicks up or down, rather than two individual buttons.
I would recommend this to a friendCan’t go Wrong
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It a great tv. Worth every penny. Lots of apps available
I would recommend this to a friendValue for money TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good for the price you pay, value for money TV.
I would recommend this to a friendABC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have problem to hear well even I raise the volume to 95.
No, I would not recommend this to a friend- Cons mentioned:Volume
Not a good product
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Samsung products, but this TV is the worst product I've ever bought. Bought TV on December 29, 2023, and have had to unplug several times because volume goes completely out, also have to turn up to 50 or more for good volume, LG TV volume was 8. When watching movies the pictures skips. Samsung do better.
No, I would not recommend this to a friend Samsung tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is difficult to regulate - must be very high to hear
I would recommend this to a friendAverage quality tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my son's room, my only complaint would be all the ads that seem to be part of the menu. I know samsung is trying to sell some apps and provide suggestions, but its a bit too much when it takes up most of th3 screen when gping through the menu.
I would recommend this to a friendBrand response from Samsung
Posted .Hi DiegoS,
Thank you for your feedback on the user interface of the CU7000 TV. Please know it will be shared with our internal teams.
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Thanks for being a part of the Samsung family!
~ Samsung Advisor