Customer Ratings & Reviews
- Model:
- UN43CU7000FXZA
- |
- SKU:
- 6537422
Customer reviews
Rating 4.7 out of 5 stars with 2875 reviews
(2,875 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the 43” Class CU7000 Crystal UHD 4K Smart Tizen TV (2023)'s superb picture quality, ease of use, and attractive price point. Many appreciate the vibrant colors and straightforward setup process. However, some users express dissatisfaction with the remote control's design and the TV's volume capabilities. Overall, the positive feedback on picture quality and ease of use outweighs the negative comments regarding the remote and volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
New but not needed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought my bedroom tv had burned out. After getting this one, I discovered the problem was with Spectrum. I’m still very glad I got a new tv. It’s SMART. It’s easy to navigate.
I would recommend this to a friend Rated 4 out of 5 stars
Samsung TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, turns on quickly, Samsung media options are many, only negative is doesn’t allow me to find all of the over the air local stations, found only one, the search and save for these stations doesn’t capture the stations
I would recommend this to a friendRated 5 out of 5 stars
Would buy again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV has been on my porch that faces the sun, weather, etc. for almost 2 years. No issues at all. Bluetooth links well. Volume could be better but it works for me and my neighbors.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great overall tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is excellent audio is good easy to set up has all available apps WiFi hooked up easily good tv great price would recommend it to anyone
I would recommend this to a friend - Pros mentioned:Tv quality
Rated 5 out of 5 stars
Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Samsung TVs. Always have the best quality. The employee that assisted me was great, he was not pressure some at all and helped me with exactly what I was looking for.
I would recommend this to a friend - Cons mentioned:Volume
Rated 4 out of 5 stars
Great TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is a great replacement for the super old tv that my fiancée had for years. Everything is great. Only downside was that I keep having to uninstall Netflix and reinstalling it due to it being stuck on the loading screen. Also, it could be louder. The volume is mediocre at best. Other than that, awesome tv.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Solo,
Thank you for your feedback on the CU7000 TV. Please know we are here to help.
To ensure performance is fully optimized, please make sure your TV is running the latest firmware. To do so, go to Settings> Support> Software Update. You can easily update from there if necessary.
Next, I recommend utilizing the self-diagnostic tool, which checks memory, frees unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care.
Finally, there are several volume features you can adjust, which may improve your audio experience.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume.
2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode
Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is excellent in every way. Picture is crystal clear, sleek and easy to use menu and remote.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For what some would call a smaller TV it is perfect for our small space. Nice picture quality as well as good sound. No issues thus far. Very happy with our purchase
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Samsung Smart Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Tv. It was easy to set up. Very much enjoy watching it. The gentleman who helped me was very informative answering my questions and going above and beyond to assist m.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung 43”
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my son’s room. Added many apps with no problem and picture quality is great. Convenient pickup from Best Buy!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
My daughter's TV!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV for my daughter and she loves it. Just an awesome TV from the picture quality, audio, & all of the apps and capabilities makes this a very impressive TV!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Samsung tv. The picture is very clear and my old remote from my last Samsung works with this tv which I really like, since I am used to that remote.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung Lover
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful TV. Great picture. Great size. Perfect size for my home office.
I would recommend this to a friend - Cons mentioned:Remote control
Rated 5 out of 5 stars
Decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice for bedrooms will get a sound bar. The remote is different, no numbers just touch remote(all buttons) like a sound bar remote. It’s smaller better grip. Various apps included. Not complicated to navigate.
I would recommend this to a friend Rated 5 out of 5 stars
Samsung TV Size Option
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for a college student living off campus.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome TV
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great, we use it in our master bedroom. The picture quality is great and is perfect for streaming apps.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best Buy is awesome!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Samsung TV. It’s so clear and great and Best Buy was able to give me a great deal and the customer service was
I would recommend this to a friend Rated 5 out of 5 stars
Love my Samsung
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so much, it is really great quality for the price.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung AAA+++
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our 2 tablets, 2 smart phones, 2 TVs, 2 DVD players...are ALL Samsung. Need I say more? Best bang for the dollar as well as superb quality. Thanks Samsung!!!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung Smart 43" 4K TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung Smart 43" 4K TV is exactly what I was looking for. It's about quality, durability, style and looks incredible.
I would recommend this to a friend







