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Customer Ratings & Reviews

Your price for this item is $99.99
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Customer reviews

Rating 4.7 out of 5 stars with 424 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the 43" Class CU8000 Crystal UHD 4K Smart Tizen TV (2023) for its exceptional picture quality, ease of use, and vibrant colors. Many also appreciate the TV's size and affordability. However, some users find the remote control less than ideal and the menu system could be improved for better intuitiveness. The sleek design is another frequently cited positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 424 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 43" Smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So impressed with this TV. Great picture and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    43” Samsung Chrystal SmartvTV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Have enjoyed every minute watching it!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price...love the picture quality, performance, and an ideal price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gamers look elsewhere.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best to know for gamers, as soon as your console goes idle the TV will auto go into Samsung TV mode and start playing tv shows and stuff. Sometimes when my ps5 would disconnect, the tv wouldnt reconnect to it or only show a solid green screen so I would then have to factory reset it. Fine TV for streaming, awful for gaming.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi DevinS,

      Thank you for your purchase and feedback on gaming with the CU8000 TV. I have a few troubleshooting steps for you to try to prevent your PS5 from shutting off.

      Your PS5 has a feature called HDMI Device Link that allows your TV to turn on immediately when you power on your PS5. This can cause the PS5 to shift into Rest Mode. To disable, go to the PS5 Settings> System> HDMI> Disable.

      I hope these tips help you enjoy your new product.
      You can contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My samsung tv.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality and i love it. I recommended. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great bedroom TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, great picture. Very very light in weight.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    I will buy LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture but not as easy to setup as an LG. Bought for my Son and I wish it had been an LG.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture. Quality LED tv for the money. Open box price was hard to beat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is good for the bedroom. Not as good as higher level models. Easy to setup and program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my brother. He is in a nursing home due to minimal usage of his arms/legs due to MS. This tv was purchased for the features, mirroring, voice remote, and apps. He loves it. Such a great purchase, the ease of it helps with his handicap.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung CU8000

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and the picture quality is good.i will recommend this product to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Samsung TV’s and this one is no different. Easy to setup and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    smart a(ss) TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture. Terrible instructions. TV sometimes has a mind of it's own. Very difficult to learn how to operate it with other devices, such as Firestick and tv cable and DVD recorder. Needed HDMI converters for DVD recorder. TV named the DVD recorder as an xfinity cable box. I'd like to reset it to factory condition and start over but can't see how.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi devil251,

      Thank you for reaching out and letting us know about the issues you are experiencing with the CU8000. Please know we are here to help. To reset your TV go to Settings >Support >Device Care >Self Diagnosis >Reset Smart Hub.

      For instructions on how to use your TV, you can find this guide on Samsung's website by clicking Support (upper right corner) > Manuals & Software > TVs & Home Theater > Crystal UHD TVs. From there, you can select the CU8000 under Crystal UHD TVs and download the manual.

      The e-Manual is also embedded into the TV itself under Menu > Settings > Support > Open e-Manual.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Jazzmikee review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, good sound, quick channel changes. Reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing that disappointed me is that I had to use a roku to access apps. I was unaware that the year model of the tv made anll the difference. Other than that I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with my tv purchase. First smart tv ever! I always purchase through Best Buy because I trust them to stand by their product

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Still having some trouble

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new tv it is a little hard to get started but I am getting better still have some trouble with finding what I want. The pitcher is very good, and I cone see things so much better. I still have trouble getting what I want.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JamesW,

      Please give us a chance to assist you by calling us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture but…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Only complaint is that I constantly have to reconnect to the internet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Samsung 43

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV perfect for a small room, easy to set up. 1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Samsung user

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a big fan of Samsung TV's I have a total of 4 in my house. I couldn't be happier and I will not trust any other brand. These TV' are sophisticated, dependable, and I enjoy the functionality of them.

    I would recommend this to a friend