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Customer reviews

Rating 4.7 out of 5 stars with 189 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the 43” Class DU8000 Series Crystal UHD Smart Tizen TV (2024), especially regarding its picture quality and ease of use. Many appreciate the vibrant colors, sound, and brightness, considering it a great value for the price. However, some customers find the remote control a bit small and have noted the limited number of HDMI ports. A few customers have also expressed concern about potential backlight issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 189 reviews
  • Pros mentioned:
    Color
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    TV,,

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this tv.. the color is amazing THE only thing I would change is the remote.. its difficult to turn volume up or down

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi DanielK,

      Thank you for your feedback on the DU8000 TV. Please know that many of the buttons on your remote have multiple functions. For example, the Volume button is moved UP/DOWN to adjust the volume, and to MUTE the sound, you need to PRESS it in. If that same button is pressed for more than 1 second, the Accessibility Shortcuts appear.

      If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      Thanks for being a part of the Samsung family!

      If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! Easy to set up and use. Lightweight and great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sleek, Simple, and Solid for Everyday Watching

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this Samsung 43” DU8000 so far. The picture quality is super crisp, and it’s the perfect size for a bedroom or guest space. Setup was quick, the interface is smooth, and the design is sleek. Great value for the price — exactly what I needed without overcomplicating anything.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love This TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful tv. I was concerned that the sound wouldn't be good because I kept hearing how Samsung tv's need sound bars, but the sound on this rv is fantastic - and I'm in the city.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great TV, lots of features!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV for our bedroom and discovered it has the ability to connect to Bluetooth headphones, not only that, but two sets at once! My husband was excited when he found out he can play steam games on the tv. We’re now planning to get one for our teen. The one downside is the remote is so slim and small that I keep losing track of it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV! Picture quality AND sound system is awesome! Ease of using all the features and apps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    43 inch tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it for our bedroom. good picture and easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture with good internal speakers. Good quality material.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    MY BEST TV EVER

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced all 4 TV's in my home in 2024, 2 of the TV's are Samsung. The Samsung 43" Class DU8000 Crystal UHD Smart Tizen TV has the clearest picture and best sound of any TV I have ever owned including some that were a lot more costly. You cannot go wrong with this TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Stunning picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv I own and has bought in the past years would recommend to all my friends and family

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    new tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV like the size and good sound price is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is clear and the colors are great. I would prefer I tv that I could just turn on instead of a screen with movies and other things advertised. The volume on this TV did not go up high enough for me since I am hard of hearing, and I had to get a sound bar in order to hear it. That cost me another $100. To get it connected and Verizon had to come out to get the TV TO WORK. ALL I. ALL, not a great experience.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi PatriciaL,

      Thank you for reaching out to us regarding the DU8000 TV. If you do not wish to use the Smart Features and only typically access local channels or use your Dish/Cable Box, you can turn off Smart Hub. Should you want to disable TV Plus, follow the steps below:

      1) Navigate to the Samsung TV Plus app and press and hold the enter or select button on the remote. This will bring up two options. ‘Move’ and ‘Remove.’
      2) Navigate to ‘Remove’ and select. This option brings up the ability to remove the app icon or disable the service.
      3) Navigate to ‘Disable’ and select. This will remove the service from the launcher bar and the channels from the TV Guide.

      Alternatively, you can leave TV Plus enabled and utilize the Autorun Last App feature to automatically start the last app you used once the TV is turned on. To enable this feature, follow the steps below:
      1) Navigate to Settings > All Settings> General > Smart Features > Autorun Smart Hub
      2) Enable the Autorun Smart Hub feature
      3) Navigate to Settings > General > Smart Features > Autorun Last App
      4) Enable the Autorun Last App feature

      Next, please know there are several volume features you can adjust, which may improve your audio experience.

      1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume.

      2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound.

      3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode.

      Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.

      I hope these tips help you enjoy your new product.
      You can contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excel quality television picture, mediocre sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality. The thin edge frame width allowed me to place the set in a location a wider frame would not permit. The sound, however, is of less quality, requiring a Samsung sound bar for an additional one hundred dollars. Hence, just four stars. It seems many new sets skimp on sound, requiring an additional purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for $100 I had to buy the mounts and power cable for everything I spent 140 with the control, it was an excellent investment works great, I'm delighted.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv. Got a great deal on to tv. I couldn’t be happier with it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 43-Inch for my bedroom and it's perfect. The picture is amazing. Streaming movies and shows and playing video games in high quality. I am very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife wanted a bigger TV for the living room. We had a easy time picking this unit. It was been a nice addition to our TV enjoyment and has some great features, some of which we use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the picture, easy to set up, nice sound. ¡!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I made this purchase. The picture quality, size, delivery and installation were high quality and I could not have asked for more. I will be making more purchases from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter she loved it you even had your own photos for the screen saver. Has a lot of features I can’t think of them at the moment more then my 55” I got sooo. Picture qualities of great nice size for a teenager.

    I would recommend this to a friend