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Customer Ratings & Reviews

Your price for this item is $449.00

Customer reviews

Rating 4.7 out of 5 stars with 184 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 184 reviews
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best things I have purchased in 2025 hands down. Love the built in apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I made this purchase. The picture quality, size, delivery and installation were high quality and I could not have asked for more. I will be making more purchases from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality was excellent..I am very happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture is very bright and very clear and precise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my new TVs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good ! Had to finally breakdown and replace two ANCIENT TV's.... never had smart TV's before so wanted something uncomplicated and I like Samsung products so went with two samsung TV's Thank God for the Geek squad helping me in my purchase and installation!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Tv

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the best tv for my room. Thank you Best Buy, always is a pleasure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my mom, she's really happy with it. Very friendly and nice quality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great display, but non-intuitive controls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are a Samsung family with a dozen products. Samsung has entered the game trying to take control of what you watch and how you get to your programming. Two legacy TVs in our house have suffered from upgraded software and this new 2024 has taken Samsung to new lows.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi LoveSV,

      We appreciate your feedback on the DU8000 TV and are sorry you are not satisfied with your experience. For optimal performance, we ask that you please ensure you've got the latest firmware version installed on your DU8000 TV. You can check this by going to Home > Menu > Settings > Support > Software Update.

      You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to Home > Menu > Settings > Support > Device Care > Start Device Care.

      If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    New tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV. Tech came out and set it up. Good service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wish I'd purchased a better Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to have a Smart TV at last. But, opt for the best you can buy for the best picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A favorite in my home!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! Beautiful quality and I LOVE the fact that the remote is rechargeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied with purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've enjoyed the sharp picture, good sound and clear captions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung TVS are the best. We don’t buy any other brand. Best Buy has great prices on TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrades Appreciated!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Samsung TV. My last one stopped working after 8 years of nightly use. My new 43 “ is perfect and has many new Apps and features. I’m enjoying the upgrade!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    awesome picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv has a great picture, but the set up was to complicated for a boomer like me. also needs a sound bar as others have said. over all pleased with the tv and really pleased with how the manager and associate helped me .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the purchase. Good quality at good price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Got it setup , but took it back

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Positive: Head on the colors are great, extra HDMI feed, smart TV Negative: From the side the colors are washed out, there aren’t any RCA connections

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MarkS,

      We appreciate your feedback on the DU8000 TV. Please know your review will be shared with our internal teams. Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, we would be happy to help. Call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.

      We hope to regain you as a customer in the future.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    A++++++

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV ever! I have samsung phone & the 2 sink together effortlessly A++++++

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Samsung TV

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, I’m a big Samsung fan and this was a very good upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has a great picture. Easy to use. Great for my living room. I always buy Samsung. Never been disappointed

    I would recommend this to a friend