Customer Ratings & Reviews
- Model:
- UN43DU8000FXZA
- SKU:
- 10362566
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers have good things to say about the 43” Class DU8000 Series Crystal UHD Smart Tizen TV (2024), especially regarding its picture quality and ease of use. Many appreciate the vibrant colors, sound, and brightness, considering it a great value for the price. However, some customers find the remote control a bit small and have noted the limited number of HDMI ports. A few customers have also expressed concern about potential backlight issues.
This summary was generated by AI based on customer reviews.
Samsung tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is clear and the colors are great. I would prefer I tv that I could just turn on instead of a screen with movies and other things advertised. The volume on this TV did not go up high enough for me since I am hard of hearing, and I had to get a sound bar in order to hear it. That cost me another $100. To get it connected and Verizon had to come out to get the TV TO WORK. ALL I. ALL, not a great experience.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi PatriciaL,
Thank you for reaching out to us regarding the DU8000 TV. If you do not wish to use the Smart Features and only typically access local channels or use your Dish/Cable Box, you can turn off Smart Hub. Should you want to disable TV Plus, follow the steps below:
1) Navigate to the Samsung TV Plus app and press and hold the enter or select button on the remote. This will bring up two options. ‘Move’ and ‘Remove.’
2) Navigate to ‘Remove’ and select. This option brings up the ability to remove the app icon or disable the service.
3) Navigate to ‘Disable’ and select. This will remove the service from the launcher bar and the channels from the TV Guide.
Alternatively, you can leave TV Plus enabled and utilize the Autorun Last App feature to automatically start the last app you used once the TV is turned on. To enable this feature, follow the steps below:
1) Navigate to Settings > All Settings> General > Smart Features > Autorun Smart Hub
2) Enable the Autorun Smart Hub feature
3) Navigate to Settings > General > Smart Features > Autorun Last App
4) Enable the Autorun Last App feature
Next, please know there are several volume features you can adjust, which may improve your audio experience.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume.
2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode.
Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.
I hope these tips help you enjoy your new product.
You can contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality was excellent..I am very happy with the purchase
I would recommend this to a friendLoving my new TVs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good ! Had to finally breakdown and replace two ANCIENT TV's.... never had smart TV's before so wanted something uncomplicated and I like Samsung products so went with two samsung TV's Thank God for the Geek squad helping me in my purchase and installation!!!
I would recommend this to a friendMs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture is very bright and very clear and precise
I would recommend this to a friendCharlie
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the tv is great, setting up the required Samsung account was challenging. We purchased this particular tv and we’re told that using the legs gave us the ability to adjust the height up to 1.5”. It’s only .75”. The remote is small and solar powered and for an additional purchase, you can change the remote with a type C patch cord.
I would recommend this to a friendBuy it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my mom, she's really happy with it. Very friendly and nice quality
I would recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m so glad I made this purchase. The picture quality, size, delivery and installation were high quality and I could not have asked for more. I will be making more purchases from Best Buy.
I would recommend this to a friendA favorite in my home!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv! Beautiful quality and I LOVE the fact that the remote is rechargeable!
I would recommend this to a friendGreat display, but non-intuitive controls
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are a Samsung family with a dozen products. Samsung has entered the game trying to take control of what you watch and how you get to your programming. Two legacy TVs in our house have suffered from upgraded software and this new 2024 has taken Samsung to new lows.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi LoveSV,
We appreciate your feedback on the DU8000 TV and are sorry you are not satisfied with your experience. For optimal performance, we ask that you please ensure you've got the latest firmware version installed on your DU8000 TV. You can check this by going to Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to Home > Menu > Settings > Support > Device Care > Start Device Care.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
New tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV. Tech came out and set it up. Good service
I would recommend this to a friendWish I'd purchased a better Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's nice to have a Smart TV at last. But, opt for the best you can buy for the best picture.
I would recommend this to a friendSatisfied with purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've enjoyed the sharp picture, good sound and clear captions.
I would recommend this to a friendSamsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best things I have purchased in 2025 hands down. Love the built in apps
I would recommend this to a friendBest Tv
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is the best tv for my room. Thank you Best Buy, always is a pleasure.
I would recommend this to a friendUpgrades Appreciated!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third Samsung TV. My last one stopped working after 8 years of nightly use. My new 43 “ is perfect and has many new Apps and features. I’m enjoying the upgrade!
I would recommend this to a friend
Samsung TV
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, I’m a big Samsung fan and this was a very good upgrade
I would recommend this to a friendGot it setup , but took it back
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Positive: Head on the colors are great, extra HDMI feed, smart TV Negative: From the side the colors are washed out, there aren’t any RCA connections
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MarkS,
We appreciate your feedback on the DU8000 TV. Please know your review will be shared with our internal teams. Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, we would be happy to help. Call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~ Samsung Advisor
Great TV
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung TVS are the best. We don’t buy any other brand. Best Buy has great prices on TVs.
I would recommend this to a friendawesome picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.tv has a great picture, but the set up was to complicated for a boomer like me. also needs a sound bar as others have said. over all pleased with the tv and really pleased with how the manager and associate helped me .
I would recommend this to a friendExcellent TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the purchase. Good quality at good price.
I would recommend this to a friend
