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Customer Ratings & Reviews

$449.00

Customer reviews

Rating 4.7 out of 5 stars with 188 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the 43” Class DU8000 Series Crystal UHD Smart Tizen TV (2024), especially regarding its picture quality and ease of use. Many appreciate the vibrant colors, sound, and brightness, considering it a great value for the price. However, some customers find the remote control a bit small and have noted the limited number of HDMI ports. A few customers have also expressed concern about potential backlight issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 188 reviews
  • Rated 3 out of 5 stars

    Great display, but non-intuitive controls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are a Samsung family with a dozen products. Samsung has entered the game trying to take control of what you watch and how you get to your programming. Two legacy TVs in our house have suffered from upgraded software and this new 2024 has taken Samsung to new lows.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi LoveSV,

      We appreciate your feedback on the DU8000 TV and are sorry you are not satisfied with your experience. For optimal performance, we ask that you please ensure you've got the latest firmware version installed on your DU8000 TV. You can check this by going to Home > Menu > Settings > Support > Software Update.

      You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to Home > Menu > Settings > Support > Device Care > Start Device Care.

      If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Satisfied with purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've enjoyed the sharp picture, good sound and clear captions.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Wish I'd purchased a better Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to have a Smart TV at last. But, opt for the best you can buy for the best picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best 43" TV around.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A super bargain. These are great little screens to have around. I have one in my study. One in office. I use it as a monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Samsung TV

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, I’m a big Samsung fan and this was a very good upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Customer Care Agent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works as advertised. Have had no issues. Great sales

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrades Appreciated!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Samsung TV. My last one stopped working after 8 years of nightly use. My new 43 “ is perfect and has many new Apps and features. I’m enjoying the upgrade!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Got it setup , but took it back

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Positive: Head on the colors are great, extra HDMI feed, smart TV Negative: From the side the colors are washed out, there aren’t any RCA connections

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MarkS,

      We appreciate your feedback on the DU8000 TV. Please know your review will be shared with our internal teams. Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, we would be happy to help. Call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.

      We hope to regain you as a customer in the future.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best things I have purchased in 2025 hands down. Love the built in apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung TVS are the best. We don’t buy any other brand. Best Buy has great prices on TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good selection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture quality. Perfect size for a small den

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the purchase. Good quality at good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has a great picture. Easy to use. Great for my living room. I always buy Samsung. Never been disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in Looking for a tv for my daughter, I was helped right away and they answered all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal great tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is perfect, was very cheap open box. Tv was in perfect condition and i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, live the clarity. Researched several tvs and this one was the best for the price and size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit for my room. Easy to Install. Probably has more to it then I know just yet, but really happy with this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2025 43” Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung TVs continue to excel in all areas! Best Buy knowledge and support is outstanding!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your installers were fantastic, Tutorial was most welcome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great specs for a very affordable price. Thank you!

    I would recommend this to a friend