Customer Ratings & Reviews
- Model:
- UN43RU7100FXZA
- SKU:
- 6323703
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.1 out of 5 stars
- Brightness
Rating 4.3 out of 5 stars
Customers are saying
Customers are impressed with the picture quality, easy setup, price, and size of the 43" Class - LED - 7 Series - 2160p - Smart - 4K UHD TV with HDR. They describe the picture quality as excellent and appreciate the user-friendly setup process. Many customers also highlight the great value for the price and find the size to be perfect for a bedroom.
This summary was generated by AI based on customer reviews.
Average TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess it’s decent was only $350. Some shows and sports screen jutters. Picture is just ok.
No, I would not recommend this to a friendBrand response from Samsung
Posted .LLMM,
The NU7 series comes with Auto Motion Plus, a feature designed to eliminate blur and judder on an LED TV, specifically in fast moving images. It does so by taking a 30-fps signal and adding in additional frames to help smooth out any blur or judder between frames – this is called interpolation.
Here is the step-by-step guide to change Auto Motion Plus settings:
1) With the TV powered on, press the Home button on the Samsung remote to open the Home screen
2) Then select Settings > Picture > Expert Settings > Auto Motion Plus
Note: This option may not be visible initially. Continue scrolling through the Expert Settings Menu to locate Auto Motion Plus
3) Then Select Auto Motion Plus again, and you will see the following three options:
a) Off: Auto Motion Plus will always be off
b) Auto: Auto Motion Plus will automatically activate and deactivate based on the type of program being watched
c) Custom: Allows custom adjustments and settings to be used
4) By selecting the Custom option, you can further access these advanced settings:
a) Judder Reduction: Use the directional keys on the remote to adjust the Judder setting.
b) LED Clear Motion: Select to turn On/Off
Should you need further assistance with this features or other usage (such as setting adjustments), please reach out to Samsung Support and an agent will gladly assist you. You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Again, thank you for taking the time to share your thoughts on this product. Your invaluable feedback helps us continuously deliver best-in-class products and service.
-Samsung Ambassador
- Cons mentioned:Reliability
TV died in less than 2 years.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV in May 2019 and it died on us yesterday (1-24-2021). Couldn't believe it. Do not have a warranty so I guess we will be buying another TV. Terribly disappointed. Now I'm unsure whether to buy another Samung TV to replace.
No, I would not recommend this to a friend Working again
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv died a week after return to best buy date ended. It was working fine speed was nice prior to it not starting suddenly. After working with main company it has been repaired with cost paid by myself as I did not purchase coverage. And it is working fine again for the last four week's. Hope it lasts.
I would recommend this to a friend- Cons mentioned:Reliability
Terrible Monitor
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing has been buggy from the start and just stopped working all together. You have picture for about five seconds, then it goes dark no matter what device you plug in or what port you try using.
No, I would not recommend this to a friend - Cons mentioned:Remote control
Bad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worse purchase by far . I bought the tv open box . It said came with a control and the tv stand . But I did not come with either one . I did not want to go thought the return process so I had to spend more money on a new control and tv stand .
No, I would not recommend this to a friend Great equipment!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like this review process. The Employees and service should be mentioned.
I would recommend this to a friendIt’s hard to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is difficult to use. The screen is so wide it distorts the picture.
No, I would not recommend this to a friendGreat computer for school
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had some battery issues but the warranty has been great!
I would recommend this to a friendThis was a gift.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was a gift to my parents. They are really enjoying it.
I would recommend this to a friendi bought a tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's a tv we bought at best buy because we needed a tv
I would recommend this to a friendWHY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do I really have to do 50 characters to please thi
No, I would not recommend this to a friendnot too bad but not that good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The video clarity is decent enough, The Samsung operating system is easy enough to figure out but the audio quality isn't great and that's a breaker deal for me. Suggestion, pay a little extra for a TV with better picture quality and better audio
No, I would not recommend this to a friendFestering piece of dung!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drops wireless and will not reconnect. I am writing this review through my wireless - my PC has no problem connecting. Our iPhones are connected and working on wireless. The Roku connected to the NOT smart TV is getting Netflix just fine. I have set up this TV and connected to wireless 3 times since I purchased it. Once it drops, it will not reconnect and tells me there is a network error. The network error is on the receiving end. I'll be returning this piece of dung!
No, I would not recommend this to a friendline in picture
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked fine for 13 months, then a line formed across the screen. The picture above the screen was fine, but the 3/4ths of the screen below the line was blurry. Of course, it was 1 month out of warranty.
No, I would not recommend this to a friendTV was damaged
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was damaged. Looked like a Fork lift or something had pierced the box and damaged the TV. We had opened it for the ACC tournament in Greensboro and the TV was all busted up in upper right corner from the rear view. Tried to return it to Best Buy in Hilton Head 7 days after opening the box. They would not take it back. They said that it was past the 14 day return period and that they were not the store that sold it. The TV was a return replacement for one we bought for our Super Bowl party that quit working right before Super Bowl started. Best Buy doesn't have to worry about us any more.
No, I would not recommend this to a friendPoor lighting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv had bad back lighting and the colors were very muted. Tried adjusting the settings several times but ultimately returned it for the more expensive Sony.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Synova,
I am sorry that the RU7100 TV did not work out for you.
Your overall customer experience feedback is important to us and will be shared with the product team.
Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help. You can contact our Customer Support toll-free at 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Simply copy-paste this link into your browser to LiveChat or Email us: https://www.samsung.com/us/support/#contact_us_for_support
We are likewise reachable by Facebook Messenger at: https://www.facebook.com/samsungsupport
Or find us on Twitter at https://twitter.com/SamsungSupport
Again, my sincerest apologies. We hope to regain you as a customer in the future.
-Samsung Ambassador
We are very unhappy with the TV.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We aren’t at all happy with the TV. We thought Samsung was a good product. Color fades out when viewing from the sides. I will return to Best Buy next week regarding this matter.
No, I would not recommend this to a friendBuggy Pain
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought Samsung TV becusae I have Smartthings and Samsung TVs have great treputaytion. However, this has buggy software, constantly reboots and freezes. Am ready to buy a Roku
No, I would not recommend this to a friendPoor Contrast, Poor Resolution
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always pleased with Samsung produts, but this item is not up to par. TVerizon had to install an updated HD set-top box which arrived via UPS after a long delay. The screen images are dim and have poor contrast. Very, very disappointed. Perhaps Sony soon for a good denroom TV.
No, I would not recommend this to a friendTV stopped working after 1 month. Poor Quality!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not purchase again. TV started turning in and off independently. I looked up issue on the internet and other customers have experienced the same. Best Buy did issue a refund which I was thankful for but it was a big inconvenience taking it back and setting and hooking up the new tv. It was NOT a Samsung!
No, I would not recommend this to a friend