Customer Ratings & Reviews
- Model:
- QN43Q60TAFXZA
- SKU:
- 6401760
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the 43" Class Q60T Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, easy setup, and affordable price. Many users rave about the vibrant colors and sharp images, while others appreciate the user-friendly interface and smooth gaming experience. However, some users express dissatisfaction with the remote control and viewing angles.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Happy TV viewer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this TV. Great picture along with added channels to view free. I bought an $8 Samsung lighted remote that does much more easily than the original remote does.
I would recommend this to a friend - Pros mentioned:Ease of use
the best toaster oven I have ever had
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to read and operate plain and simple it made using the over so simple all the operations are there for you to see and the using of a dial to change the temp and time is fantastic
I would recommend this to a friend Good picture but Interface Could Be Better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV looks and performs well but the menu system leaves much to be desired. Moving through the APPS and settings is very cumbersome and often leads to temporary lock ups, black screens or just inaccurate navigation. I like to watch this TV while I work out. I use blue tooth headphones while I do this. Though the TV says it recognizes the headphones as soon as I turn them on and I give the command to connect, they never work until multiple connects/disconnects power offs etc.....There are also issues when connecting to Smart TV APPS such Disney +, Youtube, etc....the screen will often just turn black when trying to connect resulting in me having to exit, reenter multiple times. Another weird thing is the lack of the TV indicating HDR features are active. If you sift through menus you may be able to find it's active, but there are no settings or adjustments stating anything about HDR. I have the same size Sony Bravia X800G in one of my other rooms. Usually I prefer Samsung over Sony. In this case the Sony doesn't have any of these issues and is way more polished. I know this TV is a new model and I'm hoping they fix the issues in a firmware update.
No, I would not recommend this to a friendBrand response from Samsung
Posted .lasher15158,
Thank you for choosing this Samsung Q60T QLED TV.
I apologize for the issues you have experienced.
To optimize the smart TV performance, please try Device Care option under the Support Menu.
Go to Settings > Support> Device Care > Start Device Care.
This service checks memory and frees up unused cached memory and closes background apps.
The issue with the Apps may be related to your network connection and quality.
We suggest you try the following:
1. Use 5G WiFi if possible
2. Try wired LAN if available
3. Try repositioning the router so there are no obstacles between your TV and the router
Please try repairing your Bluetooth headphone with your TV.
Go to Settings > Sound> Sound Output > Bluetooth Speaker List
Your TV detects HDR automatically.
While an HDR source (HDMI, Netflix, USB etc) is playing, it will display an HDR logo next to the picture mode icon of the picture mode you are currently in.
I hope these tips resolve your concerns.
Should you need further assistance, please contact our Customer Support via:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
Have you registered your new Samsung TV with us? If not, we invite you to do so at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F, and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
-Samsung Ambassador
- Pros mentioned:Picture quality
Faulty remote cover
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out of the box the TV defaults to an ECO setting that significantly dims the screen. I adjusted the brightness and it was still very dark. Finding the ECO setting under a different category greatly improved the picture. The remote cover, like every other, is supposed to slide off to install the batteries. After doing everything possible to open it, I went on line to discover multiple complaints about it. This shouldn't require an explanation. The call center did nothing to resolve the issue insisting that I open the cover and install the batteries to give them an error code. Very disappointing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DDom:
I am very sorry for the issue you experienced in opening the battery cover on your remote. We appreciate you sharing your user experience with us and will share it with our internal teams.
If you should ever have other issues with your TV or questions regarding setup, function, features, or settings, please know that Samsung Customer Support is here to help.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Picture quality
Fantastic TV with great internet capabilities.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has an excellent picture and the internet capabilities are awesome. Smart TV's are the way to go and this one is head and shoulders above all others in its class.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV sound bar combination
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are really enjoying the TV sound bar combo. We needed an upgrade to our existing set-up and after researching this looked like the best choice for us and it has been.
I would recommend this to a friend - Pros mentioned:Picture quality
Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality of the Samsung TV is by far one of the best TVs out on the market I highly recommend
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung QLED Q60 43" TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife got this to replace my son's old TV. He uses this TV for gaming and watching Netflix, Disney +, and Hulu. The picture is very good for everything he uses it for.
I would recommend this to a friend - Pros mentioned:Picture quality
Quality television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking television. Built-in OS is easy to use, and apps have been working well. Sound and picture quality are both above average. Very pleased with this television.
I would recommend this to a friend - Pros mentioned:Smart tv
Parents love it!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this television for my parents. They are both 80+. They are having a wonderful time viewing it since they don’t get out a lot right now due to the Coronavirus!
I would recommend this to a friend - Pros mentioned:Picture quality
liking this tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been very happy with this tv. The picture is sharp and very clear. the sound from the tv's speakers is good. It is in a small space and fills the room with good sound.
I would recommend this to a friend - Pros mentioned:Picture quality
Great T.V
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy the T.V. I bought it a couple of weeks ago and it works well for me. Good picture and sound. I would recommend for others.
I would recommend this to a friend - Pros mentioned:Picture quality
Excellent Picture Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this 43 inch TV for my mom and she absolutely loves the beautiful picture on this Samsung. This is her first QLED TV and she will never go back to an off brand again.
I would recommend this to a friend - Pros mentioned:Picture quality
Seabee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Samsung Q60 series TV that I’ve purchased from Best Buy; the fact that I’m a repeat customer speaks for itself! Great picture for the price point!
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Interface
Wonderful picture, with 2 issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is wonderful. The tv has connection issues when no other tv in the house or other devices are fine. The Samsung interface is difficult to see/use.
I would recommend this to a friendBrand response from Samsung
Posted .Stantall:
Thank you for purchasing the Samsung Q60T TV. We appreciate you sharing your thoughts regarding the interface and will share your feedback with our internal teams.
I am very sorry you are experiencing connection issues with your TV. A new firmware update has recently been released which may help with your issues. (1460.9 released on 12/7/20)
Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically.
You may also want to enable automatic updates for future convenience.
Select Settings > Support > Software Update, then select Auto Update.
Should your problem persist, please contact Samsung Customer Support:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Picture quality
Picture perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little tv. Crisp picture, perfect for sports, travel, or cooking shows. Little pricey for a 43" tv but delivers on features and picture quality. Two thumbs up
I would recommend this to a friend - Pros mentioned:Ease of use
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My other TV was going out and it was heavy and bulkey. This one Was easy to set up and add my Blu-Ray disc player
I would recommend this to a friend - Pros mentioned:Picture quality
Checks all the boxes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV checks all the boxes for a new, updated, TV. the picture quality is great. I wish the would make smaller versions, for smaller rooms, with this much functionality.
I would recommend this to a friend - Pros mentioned:Picture quality
Can't go wrong with Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of Samsung tv are amazing especially QLED. They're smart tv features keep getting better and better. Samsung tv plus is basically like free cable.
I would recommend this to a friend Great Smart tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m so happy with this tv!! Specially all the apps what I can upload!! Many choices to watch movies and shows!!
I would recommend this to a friend