Customer Ratings & Reviews

I bought this tv because of the claim of vivid, deep blacks, but very dark night-time scenes (eg, what you'd see in horror movies or dystopian sci-fi) no better than a top rated LCD TV at nearly half the price. It holds its own as a TV, but its pricey technology is meant more for gaming than for tv/movie watching.

Tv is great, it has great picture and great sound.

I am pleased with the TV, but I purchased at the wrong time. The price has been reduced by $150.00 within 30 days of my purchase. I guess I only have myself to blame. I wonder if the price was lowered before the 15 day return date. No recourse, no need to know?

Excellent picture and color. Nice smart hub features.

Managed to get this open box but would have payed full price after using it. This is a great TV with solid display output. The only downside is the Samsung home screen that plays sometimes when you turn it on, it'll slow the tv down a bit but otherwise its a great tv

high quality TV. favorite thing has to be the remote, it doesn’t matter if it’s under the sheets, facing any way, in the other room, it still works! my other TV removed you have to face them right at the Tv, it’s old school.

TODD VANDENHOUVEL DID A FANTASTIC JOB IN HELPING FIND WHAT I NEEDED TO GET THE JOB COMPLETED THAT I WAS WORKING ON. NOT ONLY DID HE GET ME THE RIGHT EQUIPMENT BUT HE ALSO GAVE ME SOME POINTERS ON HOW TO AVOID SOME POTENTIAL PROBLEMS. THANKS TODD.

We went to the door, he directed to a salesman he showed us several models at what we were looking for. We went with the one model. The salesman made the arrangements for delivery. The only snafu was the haul away with the old tv. Everything else went great.

I had some experience using the 2019 q60 and was impressed enough to get myself one. Turns out the 2020 q60 is a q60t as opposed to a q60r. First off it costs less, but at some serious costs. the interface lags significantly, the screen sharing is less intuitive, the picture quality is noticeably worse (the picture was very good in the q60r), and the viewing angles are worse. I had to return it. Still an okay tv, but the LG 7 series will be better for less.

Our Samsung was delivered and set up by Stephen Boyd of the Geek squad. Very friendly and prompt. Good service. I would highly recommend this service to family and friends. He put our minds at ease by doing this work for us. Also, was able to get the old television removed.

Great TV! My wife and I use this TV for our bedroom and it's perfect. The screen is brighter compared to my 65" OLED, but I kinda like that. The remote is beautiful and sleek, unlike its LG counterpart. It's a fantastic buy.

Viewing angle is horrible. Motion blur is very noticeable. Once you calibrate the tv, colors and picture look better but still lacking. Blacks are black though. Not really worth the extra cost for an OLED at this price point.

works with all my Apple tech. Screen is super vibrant and everything works seamlessly. Even like Samsung streaming TV. Pretty cool as a cord cutter.

Always freeze issues. Connection issues wifi/network. Its the tv! Color is excellent however. Yet i wouldn't recommend this particular model at all. Nothing but a headache.

Gave this item as a gift. Finally getting a chance to mount & use due to moving to a new place. Not on the high end but definitely an upgrade & glad it was a Q model as it offers better specs.

I own all Apple products. I went with Samsung in this one due to the reviews and quality. Not disappointed

Samsung quality again & again. Our salesman Rob was very helpful and guided us through the purchase. We have made several purchases thanks to Rob's guidance. He has a great grasp on the various options,

We really took a time and researched what was the best television for us to purchase at this time hands down this television was worth every penny. The ambient mode feature is worth the price alone.

the sales professional in Montgomerville store was very helpful in explaining the differences between different TVs. He moved away from us to allow us time to discuss what we wanted - there was no pressure to buy. We purchased the Samsung QLED TV. Upon checkout, the associate at the register paid very little attention to us - she was busy in conversation on her phone. she did not ask if we wanted any warranty on the TV or if anyone helped us. as we were leaving, our sales professional was then on register and we thanked him for his help. He acknowledged us and thanked us for coming in. the associate at the register then asked if this sales professional helped us and we replied yes.

The head phone system is excellent for my wife's hearing...AND...Mitch in Green Bay Best Buy deserves an award for his highly knowledgeable assistance. What a great quality representative for Best Buy.