Customer Ratings & Reviews
- Model:
- QN43Q60TAFXZA
- SKU:
- 6401760
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the 43" Class Q60T Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, easy setup, and affordable price. Many users rave about the vibrant colors and sharp images, while others appreciate the user-friendly interface and smooth gaming experience. However, some users express dissatisfaction with the remote control and viewing angles.
This summary was generated by AI based on customer reviews.
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new tv right away. Went online and it was ready for pickup in less than an hour. Very pleased with tv and great service.
I would recommend this to a friendGood TV for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When i say the best I mean the best it is 4K UHD HDR and a smart TV with dual LED and it has 2 voice assistants witch is bixby and alexa and I would recommend this to a friend absolutely
I would recommend this to a friendGreat TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super happy with this TV. Samsung makes a great product. Our salesman recommended this model over the one we originally wanted. He clearly explained the differences and we ‘re happy we took his advice.
I would recommend this to a friendGreat Kiosk screen
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for what we used it for. It is being used as a kiosk screen to display customer names and order status. The only reason it lost one star is that the screws needed to mount it are not standard, that come with most mounts.
I would recommend this to a friend- Pros mentioned:Picture quality
Only 7 Days Remote Not Working
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Picture quality/voice control is good. The remote stops working on the seventh day we received it. I am trying to contact BESTBUY. The line is so busy. I will come back later update the review.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Glucklich,
I am sorry to hear that your remote has stopped working.
Samsung is committed to providing the best possible product experience, quality, and value. We back this TV with a 1-year limited manufacturer's warranty if purchased brand-new directly from an authorized seller.
Please reach out to us via any of the following so that we can provide troubleshooting or begin warranty service.
1) Phone: 1-800-SAMSUNG
Available 8AM - 9PM EST (Mon-Fri)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
We hope to hear from you soon and assist you with a satisfactory solution.
-Samsung Ambassador
- Pros mentioned:Smart tv
Nice picture but broke less than a year after gett
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had this tv for less than a year now and the power button literally broke off of it, it’s a nice tv but for not being touched since it is wall mounted, it broke easy
I would recommend this to a friend - Pros mentioned:Picture quality
Flop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture, frustrating menu system and poor controller layout. It doesn't respond smoothly and lags almost everytime you make a move.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Ashri:
Thank you for purchasing the Samsung Q60T TV and for your review. Your thoughts regarding the menu interface and remote design are important to us and will be shared with our internal teams.
To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care
This service checks memory and frees up unused cached memory and closes background apps.
Should you ever have questions or need help with TV features, specs, or operation, please contact Samsung Customer Support for help.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Great TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my mom and had it installed on the wall. She absolutely loves it. Geek squad helped her set up her hearing aids to connect to the tv so she can hear it. Very happy.
I would recommend this to a friendMom's TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We always get the protection plan with our TV's this is the 2nd one we have had through Best Buy and both times they replaced the sets with no issues when they couldn't be repaired.
I would recommend this to a friendGood, Expected Much Better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the Samsung Q60T works fine, not great. It is making a popping sound sometimes when you change the channels. When I press the volume buttons, sometimes it skips 2 or 3 levels. There are no instructions included what so ever, the online "manual" is extremely hard to use. Sometimes it makes a loud sound, like a tablet or phone makes when a new email comes in. Can't figure out what that is. Picture quality is not as brilliant as the other 4K Samsung tv I put in the other bedroom. It had a sound problem - it would get stuck at a level and would not let you change it. Had to unplug it or turn it off for a while.
No, I would not recommend this to a friendGreat TV and Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and service. We ordered on line and picked it up at curbside. It is a very easy TV to set up and start watching. Lots of options and more channels than we knew existed
I would recommend this to a friendNo Good For Streaming with Xfinity app
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We wanted this TV for the bedroom. We wanted to stream the news in the morning, after recording it earlier so we could skip the ads using the Xfinity Beta Streaming app. Unfortunately it struggled whether on WiFi or ethernet We had trouble getting the Xfinity app to start or it would buffer at times. So even though it is a model that is supposed to work with the Xfinity streaming app we were disappointed and returned it. We had more trouble with streaming Xfinity with this TV than a less expensive Samsung we tried first. We will probably get a TV with Roku built in as our experiences with an external Roku Premiere + were better.
No, I would not recommend this to a friendBrand response from Samsung
Posted .dwneeded:
Thank you for sharing your review of the Samsung Q60T TV. I am very sorry experienced issues using the Xfinity app and have decided to return it.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
Again, my sincerest apologies. We hope to regain you as a customer in the future.
1) Phone: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Again, thank you for taking the time to share your thoughts. Your feedback helps us continuously deliver best-in-class products and service.
~ Samsung Solutions
TV sizing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The employees were outstanding on helping me figure out what size TV would best fit were I wanted to have one installed. Thanks for the advice.
I would recommend this to a friendGreat TV for bedroom
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picked TV up curbside, at local Best Buy. Took TV home. Installed within 15 minutes. Quality and clarity of programming is phenomenal. Great value for the quality of TV Samsung manufactures.
I would recommend this to a friendExcellent TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are extremely happy with our new TV purchase! Thanks to Best Buy, our TV arrived exactly as we had expected and we were thrilled with the help that Best Buy provided every step of the way!
I would recommend this to a friendLarry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The person I dealt with was very professional and knowledgeable. He explained EVERYTHING although I didn't want to spend as much as I did his knowledge and knowing the product sold me.
I would recommend this to a friendEase of install perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problem with install and learning about the upgrade of my video audio product. Attempting to limit time Warner/spectrum from my life, the recommendations to that end were appreciated.
I would recommend this to a friendMy new TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new TV works great. I did have to turn it off and then back on once when the remote would not work. I wish the remote had numbers on it instead of just up and down.
I would recommend this to a friendAbove average monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this as a computer monitor daily. It's a big too contrasty and the edges have some backlight / vignette issues but not nearly as bad the the lower level model. Funky deep screws for the VESA mount, strangely.
I would recommend this to a friendGreat TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for medium size room. Love the extra Samsung channels. Qled color is supper. Purchased another remote control with more buttons. Makes changing channels easier.
I would recommend this to a friend