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Customer Ratings & Reviews

$999.99
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Comp. Value: $1,699.99

Customer reviews

Rating 4.7 out of 5 stars with 250 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

  • Features

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are pleased with the expansive screen size and the exceptional refresh rate of the 49" Odyssey OLED G9 monitor. The monitor's overall performance and OLED quality, particularly its impressive contrast and deep black levels, receive high praise. Glare reduction and curvature also contribute positively to the immersive gaming experience, however, some customers have reported issues with the internal speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 250 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great monitor, good quality i been playing so comfortable with the monitor great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great monitor!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor is amazing! I love the size and how much easier I can see on it. Easy setup, make sure to have a second person to help lift because it’s heavy. Picture quality is great. Also one suggestion make sure to have plenty of space for it. It’s large!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great employees - great service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and service from the employees! Best Buy for the win!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing monitor . Looks great and runs amazing……….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing monitor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just recently bought this monitor and I love it, this is my first curved monitor and I was a little worried. I wouldn't get used to the curve, but after about a week the curve isn't a problem at all. I will say one downside to this monitor is watching YouTube or anything else, because YouTube or any other streaming services don't support ultra wide monitors. So it windows it into the center of the monitor, making your 49" into more of a 22" monitor. Some games might also do this but I haven't played one yet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get one NOW!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the office and gaming solution for anyone who has 13 things going at once! I love streaming and working off of this monitor, it has been totally life changing! Note: on top of my PC is a 32” flat monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Immersive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having this monitor for a while I am super pleased with the performance. This is hands down the best monitor that I have ever gamed on.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great, get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great just get it. Would have never considered and ultra wide until I tried it out at a friends. Great for excel work and for gaming. Can’t imagine a better picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Day trader

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design of it and like the picture quality and strong screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Upgrade You Can Make

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this monitor! I truly can’t say enough good things about it. Now that I’ve gone to an Ultra Wide there really is no going back. I work from home and record music as a hobby and this monitor works amazingly for increasing my productivity, no matter what task I am trying to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get it for gaming, not wfh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for work and it’s def more of a gaming monitor. It’s a little more inconvenient to use for work because I do find myself swinging my head back and forth alot because it’s so wide but I’m also looking at really small numbers, not a gaming scene, so the issue is mine, not the monitor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love It!!!! One feel inside the world of gaming as if you were actually inside the action..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Monitor out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this monitor, thanks to best buy did my card application and bought this beauty, big love to best buy team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Gaming Monitor!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely incredible gaming monitor, flawless vibrant color and perfect blacks, feels unreal and real at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 1 out of 5 stars

    Poor Quality and Customer Support, DO NOT BUY THIS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $1,200 monitor. Pressed the power button this morning and it fell off in my hand. The button and stem are cheap plastic. Samsung support said I “turned it on too hard.” Apparently normal use is abuse now. This isn’t a one-off either—people are already 3D-printing replacement buttons because Samsung won’t fix it. Imagine DIY repairs just to turn on a flagship OLED. Great screen, embarrassing build quality, worse customer support. Avoid unless you enjoy fixing brand-new products yourself. I included a pic of my monitor, as you can see, it's been sitting in its special place its entire life. If you push a pencil eraser into the hole left by the power button, it still turns on. Pic of plastic button also.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    you won’t regret it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this monitor! best purchase i could’ve made! the colors are so vibrant it’s unbelievable!!! you can see the difference in the colors!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Major impressive upgrade.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This screen is amazing. Previously had 2 monitor set up and decided to go a new upgraded route. Glad I did.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible build quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐ 1/5 – Absolute Disaster. Premium Price, Cheap Build, Useless Support I deeply regret buying the Samsung 49-inch Odyssey OLED monitor. For a product that costs this much and is marketed as “premium,” the quality and customer support are shockingly bad. After barely ONE month of normal use, the screen literally started popping out of the frame. No drops, no abuse, no modifications—just sitting on a desk as intended. This is clearly a manufacturing defect, not user damage. What’s even worse is Samsung Support. Instead of standing behind their product, they refused to fix it under warranty, gave generic scripted responses, and acted like this was somehow my fault. No real troubleshooting, no escalation, no accountability—just denial. This is unacceptable for a flagship monitor: ❌ Terrible build quality ❌ Screen separating from the frame ❌ Warranty practically meaningless ❌ Customer support that does absolutely nothing I’ve owned cheaper monitors for years without a single issue, yet this so-called high-end Odyssey OLED couldn’t survive a month. Samsung clearly prioritizes marketing over quality and abandons customers once they’ve taken your money. Avoid this monitor at all costs. If you’re considering Samsung for a premium display, don’t. There are far better brands that actually honor their warranties and respect their customers. Never buying Samsung monitors again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Dont use HDR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking monitor, great for my racing simulator, colors are sharp.. HDR needs some work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Best Buy purchase!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Best Buy purchase! Staff was knowledgeable and helpful through the entire process

    I would recommend this to a friend
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