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Customer reviews

Rating 4.6 out of 5 stars with 355 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

  • Features

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the overall performance and screen size of the 49" Odyssey OLED G9 gaming monitor. The monitor's refresh rate and OLED quality are also appreciated, along with its crisp resolution. Some customers have expressed concerns about the internal speakers, connectivity, and port selection. Glare was not an issue for the customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 355 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Immersive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having this monitor for a while I am super pleased with the performance. This is hands down the best monitor that I have ever gamed on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 49in Ultrawide

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than any other monitor, once the size has been adjusted too. Great refresh rate and able to see more on screen at one time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung widescrewn monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! Creates a whole new level of gaming and workflow !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung G9

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming monitor rich dark color and rich color full is best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obsessed with my monitor—crisp, smooth, perfect! Love

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get it for gaming, not wfh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for work and it’s def more of a gaming monitor. It’s a little more inconvenient to use for work because I do find myself swinging my head back and forth alot because it’s so wide but I’m also looking at really small numbers, not a gaming scene, so the issue is mine, not the monitor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Upgrade You Can Make

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this monitor! I truly can’t say enough good things about it. Now that I’ve gone to an Ultra Wide there really is no going back. I work from home and record music as a hobby and this monitor works amazingly for increasing my productivity, no matter what task I am trying to do.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Delaminating panel from frame

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t say this slightly this panel has a gorgeous screen. That being said there is a massive fatal flaw with this G9 93 and the 95 and basically the whole G9 OLED lineup with the curve screen and the thin monitor bezel. do your research online make sure you are aware that the panel itself has a factory de laminating issue from the bezel or the back box so to speak and overtime the screen itself will separate from the metal frame holding it in. It’s not a matter of if this happens but when the situation is exacerbated with HDR on and the excessive heat that HDR causes and the hot cold cycles of the monitor itself, it weakens thr adhesive inside the frame, and it begins to crack and delaminate and separate be aware other than that other than Samsung‘s terrible quality control the panel itself does look good but they’re all suffer this flaw look online first what I’m talking about. This issue is not exclusive to Samsung. It happens to all manufacturers, especially on larger curved monitors with extreme curves and larger width. If you are going to buy this monitor, you need 100% purchase the Best Buy protection plan don’t count on the Samsung warranty for anything at all. Their customer service $1 billion company runs through text messages on your phone. They deny most warranties and they deny this issue and state that it’s a physical condition not a manufacturing condition again please make sure if you buy this you get the Best Buy #Warranty if you’re in the store walk right up to the geek squad counter they’ll say oh yes, we know all about the delaminating issues we send x ammount a month back to them so they will tell you. This is not an issue as long as you have the protection. They will just immediately give you a brand new one as long as your #Warranty is still good with geek squad. All 49 qd oleds Are made by Samsung so other 49 qd oled brands use the same panel and fwiw the msi 49 qd oled 5120 version has a stout bezel and frame

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      BenjaminY:

      We appreciate you sharing your experience with your monitor. Your input is invaluable in our continuous pursuit of delivering the best in product and customer experience, and we'll be sure to pass this along to our internal teams.

      If you ever have questions or need help with your G93SD Monitor, please don't hesitate to contact us at 1-800-SAMSUNG, available 8AM - 9PM EST Monday - Friday, and 8AM - 6PM Saturday and Sunday. You can also connect with us via LiveChat through the ‘Support’ link on our website.

      ~ Samsung Monitors Samsung

  • Rated 5 out of 5 stars

    TV review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great tv I love it HD pictures sit nice and right in my living room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great OLED Monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice for OLED monitor. No issues so far. Would Recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic monitor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, great look, very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Samsung 49” curved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! The best screen, I work perfect in this screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love It!!!! One feel inside the world of gaming as if you were actually inside the action..

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 1 out of 5 stars

    Poor Quality and Customer Support, DO NOT BUY THIS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $1,200 monitor. Pressed the power button this morning and it fell off in my hand. The button and stem are cheap plastic. Samsung support said I “turned it on too hard.” Apparently normal use is abuse now. This isn’t a one-off either—people are already 3D-printing replacement buttons because Samsung won’t fix it. Imagine DIY repairs just to turn on a flagship OLED. Great screen, embarrassing build quality, worse customer support. Avoid unless you enjoy fixing brand-new products yourself. I included a pic of my monitor, as you can see, it's been sitting in its special place its entire life. If you push a pencil eraser into the hole left by the power button, it still turns on. Pic of plastic button also.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      NolesTX26:

      We appreciate you taking the time to share your experience with Samsung Support. Feedback like yours plays a vital role in helping us improve, and it will be shared with our internal teams as we continue working to enhance the customer experience.

      If you ever have questions, please don't hesitate to contact us at 1-800-SAMSUNG, available 8AM - 9PM EST Monday - Friday, and 8AM - 6PM Saturday and Sunday. You can also connect with us via LiveChat through the ‘Support’ link on our website.

      ~ Samsung Monitors Samsung

  • Rated 5 out of 5 stars

    Best Monitor out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this monitor, thanks to best buy did my card application and bought this beauty, big love to best buy team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Gaming Monitor!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely incredible gaming monitor, flawless vibrant color and perfect blacks, feels unreal and real at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    you won’t regret it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this monitor! best purchase i could’ve made! the colors are so vibrant it’s unbelievable!!! you can see the difference in the colors!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible build quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐ 1/5 – Absolute Disaster. Premium Price, Cheap Build, Useless Support I deeply regret buying the Samsung 49-inch Odyssey OLED monitor. For a product that costs this much and is marketed as “premium,” the quality and customer support are shockingly bad. After barely ONE month of normal use, the screen literally started popping out of the frame. No drops, no abuse, no modifications—just sitting on a desk as intended. This is clearly a manufacturing defect, not user damage. What’s even worse is Samsung Support. Instead of standing behind their product, they refused to fix it under warranty, gave generic scripted responses, and acted like this was somehow my fault. No real troubleshooting, no escalation, no accountability—just denial. This is unacceptable for a flagship monitor: ❌ Terrible build quality ❌ Screen separating from the frame ❌ Warranty practically meaningless ❌ Customer support that does absolutely nothing I’ve owned cheaper monitors for years without a single issue, yet this so-called high-end Odyssey OLED couldn’t survive a month. Samsung clearly prioritizes marketing over quality and abandons customers once they’ve taken your money. Avoid this monitor at all costs. If you’re considering Samsung for a premium display, don’t. There are far better brands that actually honor their warranties and respect their customers. Never buying Samsung monitors again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      MamunC:

      We appreciate you taking the time to share your experience with Samsung’s G93SD Monitor. While we regret the product didn’t meet your expectations, your feedback is valuable and will be shared with our product teams. Should you reconsider Samsung in the future, our team will be here to support you. You can always reach us at 1-800-SAMSUNG, available 8AM - 9PM EST Monday - Friday, and 8AM - 6PM Saturday and Sunday. You can also reach us via LiveChat by visiting the ‘Support’ link on our website.

      ~ Samsung Monitors Samsung

  • Rated 4 out of 5 stars

    Dont use HDR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking monitor, great for my racing simulator, colors are sharp.. HDR needs some work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Best Buy purchase!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Best Buy purchase! Staff was knowledgeable and helpful through the entire process

    I would recommend this to a friend