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Customer Ratings & Reviews

Your price for this item is $629.99
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Customer reviews

Rating 4.5 out of 5 stars with 968 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the 5.0 Cu. Ft. 14-Cycle Addwash High-Efficiency Fingerprint Resistant Front-Loading Washer with Steam's cleaning performance, large capacity, and quiet operation. Many appreciate its ease of use and the convenient AddWash feature. However, some experienced issues with the spin cycle, and a few reported concerns about the washer's long-term reliability and the small AddWash door. A small number of users also mentioned occasional odor problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 968 reviews
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    like large capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    alot more features than my old one large capacity and cery quiet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very easy to to use and has several different options to choose from.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    It's huge!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer was a lot bigger than we thought, but seems to do the job. If it's a small load, it may have issues in the spin cycle. This is actually our second washer, the first we had to return because the strut was broken so it shook violently. This new one is still louder than expected but it is what it is

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Awesome washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clothes get very clean, like being able to put a lot of clothes on at once.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use - Cleans clothes great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't let the high tech sleek look of this washer intimidate you if you are upgrading from a standard washer. It is easy to use and has pre-set options you can choose that are so simple. Just turn a dial to the type of laundry you are doing, put your detergent and softener in the tray, and press start.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, does not shake and the clothes come out so clean.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    great washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine for price. handles large loads and runs quietly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job removing stains. Cycles are a bit long but you get used to that. Had a whirlpool cabrio before. This does MUCH BETTER on stains!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quiet, efficient, and plays a delightful tune.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always wanted a front-loading washer. I'm 5'1" and had a hard time getting clothes out of my last Samsung washer. Now I have a large bin plus an easy opening to collect my clothes - socks rarely escape me now! I also love the digital buttons and my favorite feature is the little song the washer plays at the end of the cycle to let me know my clothes have finished washing.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Washer

    Rated 5 out of 5 stars

    Outstanding capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer handles large loads and the clothes come out clean!! Love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great service plan is needs some improvement. Need them to come back to level my machines properly they give me the run around.

    I would recommend this to a friend
  • Pros mentioned:
    Washer

    Rated 4 out of 5 stars

    Decent washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, we have used it for about 1 month. Compared to the previous one (whirlpool, similar pricing range), it has more cycles, quieter, appears to wash cleaner. The only con I have is if you add "too much" (really not too much) detergent, you may get some overflow on the floor. A little bit bad!!! Now I have to try to use much less detergent.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer . Big load washer is very very very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is out of sight. It can be put on silent. It also can be used in a smart mode. It is really nice. With a lot of great features.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Great Large Washer But....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is big, 5 cu ft. We’re able to do less loads per week. I bought it for $620 open box dew so worth the money. Saved over $600. Two issues with the washer. 1) The clothes come out more winkle than my old LG washer. I contacted customer support and they recommend using liquid softener and washing with warm or hot water. Not economically beneficial, I don’t want to use warm/hot water on every load. 2) After each wash, the inside stay wet for the long time. You either have to keep door open until it dries up or wipe it down after each wash.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Cleans well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans clothes well. Runs so quietly you don't know it is on.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This guy is so quiet and amazingly cleans my clothes!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had good luck with Samsung appliances in the past, this one is no different. Only downside is the top scratches easily.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles large loads easily and cleans very well. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    So far So good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received my product last week. Working great so far. The add a door feature does leak a small amount with larger loads. Best buy has ordered a new door through Geek Squad. Yes I bought the extended warranty!! I think the delivery drivers damaged the door during delivery. Otherwise I'm very statisfied. This washer will fit large king size comforters.

    I would recommend this to a friend