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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 968 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the 5.0 Cu. Ft. 14-Cycle Addwash High-Efficiency Fingerprint Resistant Front-Loading Washer with Steam's cleaning performance, large capacity, and quiet operation. Many appreciate its ease of use and the convenient AddWash feature. However, some experienced issues with the spin cycle, and a few reported concerns about the washer's long-term reliability and the small AddWash door. A small number of users also mentioned occasional odor problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 968 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the add wash feature. I have used it more than I thought I would. It is a HUGE washer! pretty cool when you add the smart home adapter that notifies me on my smart phone when laundry is done.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new washer. When my old one finally gave out I decided I wanted a larger front load. Also I wanted a Samsung so I got both when I bought this washer. It washes great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my washer. I love the small door to added missed items to my wash without opening the large door.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is 2020 had it for almost 2 years worth every penny I just review because I've been lazy lol but works until this day quickly and quietly great machine

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent wash options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity reduces number of loads for a family of 5. Machine literally comes with bells and whistles with its sonic indicators for different buttons. I am very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Washer and dryer is working well. Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Positive review for my family. We use it 4-6 times a week. It’s vey quiet, washes the clothes great. Has many options. The dryer also works well. With many settings.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Big Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can wash a lot of stuff in one load. It's a must buy if you have big loads to do.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had washer for a few days but it is awesome compared to my old Maytag. The washer is so quiet, I can finally watch a TV show in the next room while it is running

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Machine is great, slight damage in shipping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is great, although it had to be delivered and installed twice due to the first two units and pedestals both being slightly damaged upon delivery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice washer. Addwash feature is more of a gimmick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really is a nice washer, with lots of options, large capacity, great looking in a set, economical to operate and does a great job. Don't buy this washer for the Addwash feature alone though! When standing on the showroom floor the small little door seems sooo cool...and the commercials showing this feature being used is just mind blowing...you get your machine home, and read the operating instructions indicating to use the Pause button BEFORE you can actually open the "Addwash" door!!! ...isn't that just the same as opening the main door to add additional items to the wash? Anyway, great washer other than the crazy Addwash gimmick.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesone Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I love Samsung products. It is so quite, sometimes I forget it is even on. I love the add door as well, I have already used it on a couple of items. Definitely worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the LG front loader I replaced. Very quiet an can tell quality is much better as my LG broke 4 months after getting and took forever to get the parts. I like Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine. Especially with the new window in the front, we're all you have to do is pause it and you can add to the wash.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Good Washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Still haven't had any problems with it after 2 years. Pretty neat that you can add in clothes while it is running.

    I would recommend this to a friend
  • Pros mentioned:
    Washer

    Rated 4 out of 5 stars

    i was expecting better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this after we read a lot of reviews , it washes pretty good the only problem is water remain around the door seal and if doesent gets cleaned will built mildew .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient add wash.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. I forget adding tide pods and run cycle without detergent. This is cool feature not only to add extra clothes, but also detergent. 2. This may be interesting to those who complain about noise. People who install miss the calibration and run the first cycle. Do calibrate and note how the noise fades after that. 3. Samsung network adapter is a waste if you want to controi the machine. It only reports but doesn't yet do remote operation.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    It is still very new so only used it a few times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used it a few time but good so far. It is much quieter than I thought it would be. Still waiting on pedistal I think it will be even better when we get that.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Bought for new house and 2 years later still love

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the washer/dryer/ pedestals 2 years ago and they are still working g perfect as intended. Look great, work great, love them

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super convenient pocket door to add after start. Been using for several months now and has no drain or mold problems like the older front loaders.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the addwash feature for the washer and that I can leave it open so it can air out without leaving the whole door open.

    I would recommend this to a friend