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Customer Ratings & Reviews

Your price for this item is $629.99
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The comparable value price is $1,259.99

Customer reviews

Rating 4.5 out of 5 stars with 968 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the 5.0 Cu. Ft. 14-Cycle Addwash High-Efficiency Fingerprint Resistant Front-Loading Washer with Steam's cleaning performance, large capacity, and quiet operation. Many appreciate its ease of use and the convenient AddWash feature. However, some experienced issues with the spin cycle, and a few reported concerns about the washer's long-term reliability and the small AddWash door. A small number of users also mentioned occasional odor problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 968 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Fantastic Samsung Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great styling and amazingly quiet! I cannot believe this thing is even running. Get the pedestal. Beside the extra storage space, the height addition prevents bending over.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Good for normal use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because it was larger and I have a very big comforter I want to wash regularly. It fits my comforter, but sometimes tells me it's unbalanced. I should have bought the larger washer l saw. Also, no matter how small or large my load is, my clothes are still more damp then they were with our old washer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love this washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer! Will let you know when its time to clean the washer and it has like a melody when it stops. I at times do not even remember its on because its so quiet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in May, 2019 and I'm so glad I did. I never spent this much money for a washer before, but on the strength of the reviews I took a chance. GLAD I DID! Same for the matching dryer. There are so many settings that at first it seems too much, but as we have used it, we realized that the settings make sense. The sanitize option is amazing. The ability to modify the default settings is great. The ability to add something in the small door... brilliant! Yes it's expensive, but it's worth every penny.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for highlighting the fantastic features of this washer! We are excited to hear that it's the perfect fit for your home. ^Lo Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer. Super large capacity. I ha e had no issues with this machine since purchasing it. Use it every day.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Easy to use and works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gets clothes cleaner than the old washer and does it much faster. It was delivered and installed with no complicatioms.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Makes our old washer look like an antique! Clothes are way cleaner and fresher that before! I would recommend this washer to anyone l!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Performs well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couple problems with broken pieces before we could use but once that was resolved it functions properly. Two complaints as it relates to usability: 1 - the detergent, softener,bleach tray is a drawer in the front of the machine and needs to be pulled out to add detergent, etc. Yes, I knew it was like that when purchased but on our last one, you added the items into the top and the machine would run with out "having" to shut the drawer. 2 - the spot to add bleach is behind the fabric softener spot and it's very awkward to get to which leads to splashing and dripping

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Very good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't quite know how to work every function of the washer right now, but what I do know is it works like a charm for washing my blankets and towels.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great unit, has a lot of features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have really liked this unit. The user interface is very good and it has a lot of features. It is also high capacity which is very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my purchase. It washes clothes very well and haven’t had any problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very pleased, so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs as expected. The extra capacity is needed when washing bedding. I should have gotten the pedestal though to save my back unloading it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Very good washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love how it cleans. Only reason it didn't get a 5 star was because some of the preset settings can't be altered.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. Easy to use, many options to pick, you can load even after you start your cycle. Very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Nice Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking. Tons of features, almost to a fault coming from an old washer/dryer unit. Would recommend reading through the manual to get it all dialed in

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    It sings too!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine has a mini sink in it to do touch up work on collars and etc. My wife loves it and it does a great job getting out the soap and rinsing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    In love with...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our new washer. It's amazing and quiet and is simple to use! So many features and the black steel shade is beautiful addition to our home!

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Great capacity, clothes are clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again trying to navigate the many settings, So far clothes are clean and spun perfectly. Takes longer to wash but results are important.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It is great to hear that this washing machine is meeting your expectations. Thank you for the 5 Stars! ^Lo Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    I absolutely love Samsung products

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is amazing you can actually wash a king size comforter with towels and get everything clean on the 1st wash.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Large Capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great washer my wife was so happy with this purchase, the first time she was able to do our laundry together with plenty of room to spare.

    I would recommend this to a friend