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Customer Ratings & Reviews

Your price for this item is $629.99
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The comparable value price is $1,259.99

Customer reviews

Rating 4.5 out of 5 stars with 968 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the 5.0 Cu. Ft. 14-Cycle Addwash High-Efficiency Fingerprint Resistant Front-Loading Washer with Steam's cleaning performance, large capacity, and quiet operation. Many appreciate its ease of use and the convenient AddWash feature. However, some experienced issues with the spin cycle, and a few reported concerns about the washer's long-term reliability and the small AddWash door. A small number of users also mentioned occasional odor problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 968 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Energy saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes well. I was looking for a front loader and this does a great job. I have even over loaded the machine and still does well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer/dryer set after my previous one stopped working. Love the design and love how clean our clothes feel after washing and drying them!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Large capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the large capacity. The add in feature is nice but takes a while to unlock so that you can add an item. Overall, a great washer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great front loading washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great front loading washer With the often used small pass thru to add just ‘one more thing’

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works well and is easy to use. It has many options so that you can easily wash or you can customize for different wash cycles.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my washer so far. It wasn’t until I got a new one that I realized how bad my old one had gotten. My clothes feel so much better.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the washer for a few weeks now and it does a great job of cleaning my clothes within a reasonable amount of time.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great for family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great for a family because it is large enough to do a big load of laundry. It can even wash comforters and blankets.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are so glad you chose to be a part of the Samsung family, Sarahc! It is a privilege to take part in helping your growing family live their best lives! Thank you for the 5 stars! ^Mae Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on Memorial day sale with a good price. Very quite and easy to use. The delivery service is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the little door in case you forget to put something in the wash, I've used it several times already. Lots of different cycles to choose from too.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for 2 months. Performance is excellent. Best Buy installed and hauled away old unit. Installers were on time, professional and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets it done faster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this washer for about 3 weeks now and so far it's doing a really nice job cleaning the clothes. It has a function that allows you to speed up some of the cycles which cuts down on your washing time. The only negative that I have experienced is that it leaves water behind in the rubber gasket at the end of the cycle. I use something from the wash to absorb it before loading into the dryer. It's a small amount but I leave my door open when I'm done to allow the entire washer to dry out so there is no smell or mildew problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you missed something to put in washer it is very easy to put additional throw the small Windows.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    I love my set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to put clothes in after you start the washer and the slbeing able to put my king size comfortable

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are happy to hear that you're enjoying the features of this washer., Msfrefre! ^Lo Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it that it's big enough to wash my king size comforter.i especially like a small slot to drop in laundry while during washing process.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer is awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We can now do half as many loads as before. Capacity is huge. Takes much less time then our old washer. And my loves the color bonus

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great look but has its setbacks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have heard negative things about Samsung front-loaders but really liked the look of this washer and dryer set so decided to give it a try. I love the number of settings and how well they each work-- including the deep steam! I was a little frustrated that you can only use the small front door to add in items AFTER you pause the cycle and wait a few seconds. It's still handy but not much different than what you would do for a top-loader. I've also had issues with water standing in the front rubber seal of the door-- I spoke with BestBuy, Samsung directly, and had 2 Samsung referred companies come out to look and they say nothing is wrong with the product, but to leave all doors open and let the machine air dry. So I have been doing that without good results-- basically I have to wipe dry the door/seal after each use to prevent molding. I have heard that this is an issue for most front-loaders but definitely not convenient!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just got it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing. easy to use and easy to load. Didn't take as long as it used to with my other washer. Everything I hoped it would be.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet unit makes quick work steam feature is nice. Only thing that is a bummer the smart home feature is sold separate

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    We have had this a month and are very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, had a Samsung 4.5 cu ft washer before for 7 years and like the extra size and features that this one has to offer.

    I would recommend this to a friend