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Customer Ratings & Reviews

Your price for this item is $629.99
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The comparable value price is $1,259.99

Customer reviews

Rating 4.5 out of 5 stars with 968 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the 5.0 Cu. Ft. 14-Cycle Addwash High-Efficiency Fingerprint Resistant Front-Loading Washer with Steam's cleaning performance, large capacity, and quiet operation. Many appreciate its ease of use and the convenient AddWash feature. However, some experienced issues with the spin cycle, and a few reported concerns about the washer's long-term reliability and the small AddWash door. A small number of users also mentioned occasional odor problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 968 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a fantastic washer. Quiet and sings a little song when it's done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't come with the usb stick needed to use the smart features. Can't find it online or in stores for under $60. Samsung was ZERO help. The machine works great. Switched to a front-loader after our top-load Samsung broke down due an to unbalanced drum that ripped apart the drum and wore out the stabilizers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new washer and dryer. And we checked several stores plus read numerous reviews. Best Buy had the best deals by far. The pricing was great and the appliances work well. Samsung sells superior products. The washer and dryer clean and dry our clothing in a quick energy efficient manner. So glad that we bought these products. We highly recommend them both.

    I would recommend this to a friend
  • Pros mentioned:
    Washer

    Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal in nice washer. Still at Best Buy as my house is being built

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves the washer and is quick and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Fit-for-Purpose Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance, meets our household washing needs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer with many options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is very simple to operate. Works great and has many options.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Gets clothes Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some cycles seem to be a bit too long but clothes come out clean

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife is happy and it seems to be working great for now.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a great job for our large family no problem.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Having a washing machine that fits your families' needs is important, and we're glad you found the perfect one for you. Thank you for letting the Samsung family be a part of your family. ^Lo Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. I recommend Samsung washer machine. Love

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far!!! It has so many cycle options and is so efficient

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great large washer for a family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the larger capacity washer and the variety of settings.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Large capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offered large capacity and still fit in the space.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Excellent news! Thank you for being a part of the Samsung family. ^Lo Samsung

  • Pros mentioned:
    Washer

    Rated 5 out of 5 stars

    Large Capacity!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer for 3 kids under 4 yrs old. Works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Washer

    Rated 5 out of 5 stars

    Great Washing Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves the new washer. I would recommend this to a friend.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    quiet ,clean and save water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quiet, clean and save water running time shorter than the old one

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Perfect Washer!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it, super quiet and very reliable!! Way to go Samsung!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Have used and it is easy to use. Will recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    good machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is good for large loads and efficient for time

    I would recommend this to a friend