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Customer Ratings & Reviews

Your price for this item is $629.99
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The comparable value price is $1,259.99

Customer reviews

Rating 4.5 out of 5 stars with 968 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the 5.0 Cu. Ft. 14-Cycle Addwash High-Efficiency Fingerprint Resistant Front-Loading Washer with Steam's cleaning performance, large capacity, and quiet operation. Many appreciate its ease of use and the convenient AddWash feature. However, some experienced issues with the spin cycle, and a few reported concerns about the washer's long-term reliability and the small AddWash door. A small number of users also mentioned occasional odor problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 968 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's all we need it is a great washer it does it all.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes beautifully. Looks modern. Great purchase. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Washer

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Samsung washer 2 month ago and loving it.

    I would recommend this to a friend
  • Pros mentioned:
    Washer

    Rated 5 out of 5 stars

    Extremely happy overall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend this product to others.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love this washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washed clothes so good that I love how fast it does.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It perfectly works and we like the model and bit pricy

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does more then I ever dreamed good for large family

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice dryer with more performace and nice options..

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    This is a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great front load washer. My wife loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the floor sample so has a few dings and scratches here and there but washer works fine so far. It's a little noisier than I expected based on other reviews but it is on a pedestal. Installer said the noise is a common complaint.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart Things not so much but really good washer...

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In order to use the Smart Things, you'll need the Samsung universal smart home adapter HD2018GH. With this you'll be to monitor your washer and control some thing. other then that, really nice washer.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback and helpful suggestion, DJMADCLASS. We are proud to have you as a satisfied member of the Samsung family. ^Lo Samsung

  • Rated 4 out of 5 stars

    Good Washing Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is nice to look at, does a good job at washing clothes, have not really used the addwash feature, but its convenient to have. Can be controlled with your smartphone. What i dont like about it: the clothes are still slighly dripping water when you have it in normal wash cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Waching machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was our first time not to buy Maytag -- our older Maytag broke. I went to BestBuy website, and I was impressed with the Samsung washing machine. It’s quiet but the rinse cycle does shake the house. I like the lighted tub. So far it’s working as advertised. I will try to update this review after a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We like it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using the Add-wash door from the very first load so I think it's convenient do not have to open the large store for one item. I've been leaving the door open to dry after finishing laundry day -no scent. Very pleased, and as always BestBuy's delivery service is excellent. Looks bada$$. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality washer, good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very high quality washer at a reasonable price. Excellent value. Installation provided by Best Buy's contractor was, however, a nightmare. Best Buy needs to do a better job with quality control on contractors. Don't allow the irresponsible contractors to tarnish your name: Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power foam does get dirty clothes cleaner than the conventional machine However a machine this expensive should allow you to adjust the completed cycle signal. The rubber seal on door collects more water than previous model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine for family with multiple children

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this machine to be able to wash bed linen and king size comforter. This machine has changed our laundry routine. We are down less than a load a day because we can get so much into every load. Plus all the settings make washing delicates and such a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washes better than top loading

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are trying to figure out between top and front loading, after a few years with both, I can say this is the best washer we had in a long time. And the access port while the cycle already started is a big plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. Multiple settings provide the ability to customize your wash cycle. The Powerfoam technology seems to make a real difference in how well the clothes are cleaned. Very pleased with my purchase. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little worried about this purchase with some of the complaints regarding the door leaking. I haven't had any issues and it works great. I love that it remembers how I change the settings for normal wash so that I do not have to change them every time.

    I would recommend this to a friend