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Customer Ratings & Reviews

Your price for this item is $629.99
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The comparable value price is $1,259.99

Customer reviews

Rating 4.5 out of 5 stars with 968 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the 5.0 Cu. Ft. 14-Cycle Addwash High-Efficiency Fingerprint Resistant Front-Loading Washer with Steam's cleaning performance, large capacity, and quiet operation. Many appreciate its ease of use and the convenient AddWash feature. However, some experienced issues with the spin cycle, and a few reported concerns about the washer's long-term reliability and the small AddWash door. A small number of users also mentioned occasional odor problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 968 reviews
  • Rated 5 out of 5 stars

    great machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad ,because this machine is just like or better tha n

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleans GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with this washer! Rated number one on several sites and for good reason!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a top loading machine before and we could not reach the bottom to get the clothes out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Energy efficient

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, wife loves the multiple settings available in the machine.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I agree, Tmobile, the versatility with the multiple settings is amazing! ^Jecca Samsung

  • Rated 5 out of 5 stars

    Great Washing Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, quiet, efficient, money saver. A little difficult to level in small wash room area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer however it was too large for our space so we had to exchange it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung Washer with Steam is the best. It was all the clothes amazingly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only returned the washer because the dryer had issues. he only issue I had was the quality of the product not the functionality of it. But for $999 I expect the materials to be of better quality. It was banged up when it was delivered. The frame on the new designs are not very sturdy. If it was better qulaity I would buy in the future.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Quit working after a year & half

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine was fine until it quit working. So far Geek Squad has replaced four different parts. I got three loads washed, and it quit working again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for the feedback, Rebecca. ^Shifa Samsung

  • Rated 5 out of 5 stars

    love of my life

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this washer is great. I LOVE the add in door!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    great product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love the little add wash window. Overall great product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The front load door leaked

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy and Samsung had a little dispute about who should fix the door leak on the three week old washer. It was resolved but I was very unhappy. Samsung made it right but on occasion I get a small leak from the access door.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for taking the time to share your experience with us, Greg. Samsung is happy to hear that you were able to get this resolved. ^Lo Samsung

  • Rated 5 out of 5 stars

    Great Washer and Dryer by Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful pair- washer and dryer on pedestals. My laundry room looks so sexy now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good machines

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really liking the dryer all that much, seem like it takes forever to dry clothes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid performer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched washers for several weeks before deciding on this model. Very happy with my choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS WASHER COMES IN 2 SIZES , OF COURSE I HAD TO GET THE BIGGEST ONE ! LOOK FORWARD TO USING IT !

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Great capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes large loads of clothes without overcrowding washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent wash machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All items come out super clean. Very efficient use of energy, detergent and water

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as an open box. Love the capacity and the spin cycle almost drys the laundry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for an older model that stopped working after 4.5 years

    I would recommend this to a friend