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Customer Ratings & Reviews

Your price for this item is $799.99
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The comparable value price is $1,304.99

Customer reviews

Rating 4.4 out of 5 stars with 221 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers regard the 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and CleanGuard highly, praising its ease of use, quiet operation, and excellent cleaning performance. Many appreciate the machine's design and large capacity, finding it suitable for even bulky items. While some users experienced minor challenges with the app's functionality, the positive feedback on cleaning ability and convenience outweighs this concern. Overall, the washer receives overwhelmingly positive reviews for its performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 221 reviews
  • Rated 5 out of 5 stars

    Aesthetically pleasing and functional. Twofer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptionally smart with AI functions and matching washer. Feature packed and useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer Washes

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer wirks as designed, SmartThings function intergrates well my other Samsung devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new washer and this was an easy choice, love the front load

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer/Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was just what we expected. Installers were on time and did a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice set, with quick & professional delivery and setup!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're so happy to hear that you're happy! Thank you so much for choosing Samsung. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a set of Samsung washer/dryer. Easy to connect with smart thing.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Jasky, We appreciate your review on your Samsung Washer and thank you for choosing us in your home. We would like to welcome you to our Samsung community. ^Brad Samsung

  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time snd the product is awesome. Great features for a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very quiet washer. The smart features are overrated, but handy to have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and install of washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and install experience.we’ll packaged and delivered safely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great dryer and completely stackable great from space-saving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Sar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine just a little different the controls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also love my washer, It is beautiful and huge! and I just love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung front load washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice but wish Best Buy asked which way we wanted door to open.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Delivery was professional and they arrived early.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy mom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I am tempted to purchase the matching dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job well, haven't had any issues so far. Recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    4 days and 10 loads later

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly good machine except the on/off switch and smart control are embedded into the machine making it nearly invisible to the naked eye of a senior citizen . So quite when it operates you have to double check that it is on .

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, I hear what you are saying and I definitely understand where you are coming from. At Samsung, we manufacture several products that all come with different features. It is only through feedback from customers like yourself that we are able to make our products better. If you have any further concerns, please feel free to reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144091341) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung

  • Pros mentioned:
    Cleanliness

    Rated 5 out of 5 stars

    Great Family Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love my new washer. Everything comes out so nice and fresh smelling. I don’t have to go to the laundry mat to wash queen size comfort! It handle it so easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Amazing, Smooth Cleaning, and very nice design

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Abraham, I thank you for sharing your review on your new Samsung Washer. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Pretty good easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent appliance so far!!! Would recommend it!!!!

    I would recommend this to a friend