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Customer Ratings & Reviews

$949.99
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The comparable value is $1,079.99

Customer reviews

Rating 4.6 out of 5 stars with 1694 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers consistently note the product's excellent overall performance, quiet operation, generous capacity, and user-friendly design, often praising its stylish appearance, compact size, and useful smart features. While generally positive, some users have raised concerns regarding specific aspects of its washing performance, particularly with damp drying, and issues with the spin cycle, with a few also noting its higher price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,694 reviews
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    RitaR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, different loads options and high efficiency

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    My very first appliance to purchase at 67 years

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just WOW!! What a wonderful, magical machine this is. My old washer broke down after. 12 years of use. I washed my first load in this new washer- they were actually clean when I pulled them out! So easy to Operate and a good looking washer & dryer set. I love, love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my washer machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on the fence about getting a front load but so far so good. I love this one. I would definitely get it again. Just in case you are concerned with water retention as long as you leave the door open for a few hours after you are done washing for the day to let it air dry you won't have any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    So Far So Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is decent size. Works well so far. Also bought matching dryer that’s been great. Five stars for appliances. Zero stars for not teceiving my $25 gift card as part of a promotion. This even after numerous customer seevice contact via chat and phone calls.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Excellent choice !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Noiseless, great size, I've just loce it !!!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 4 out of 5 stars

    Samsung is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new washing machine is fantastic! The design is modern and sleek, and it fits perfectly into my laundry room. It washes clothes efficiently and leaves everything spotless. Plus, it's surprisingly quiet - you can barely hear it! I'm really pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a new washer and dryer set, and I must say, they’ve completely transformed my laundry routine. After using them for a few weeks, I feel confident enough to share an in-depth review of their performance, features, and overall value. Washer Review Let’s start with the washer. The build quality is excellent—sturdy, modern, and sleek. The stainless steel drum not only looks great but also feels incredibly durable, resisting scratches and wear even after multiple loads. One of the standout features for me is the capacity. It’s large enough to handle bulky items like comforters and large loads, but it also works efficiently with smaller loads without wasting water or energy. The machine offers multiple settings tailored for every kind of laundry imaginable. Whether it’s delicate fabrics, heavily soiled clothes, or quick washes for lightly worn items, the washer delivers. The intuitive control panel is a bonus—it’s user-friendly and clearly labeled, making it easy to navigate through all the options. What really impressed me, though, is the quiet operation. My old washer sounded like an airplane taking off, but this one hums along softly, even during the spin cycle. Speaking of spinning, the high-speed spin cycle extracts so much water that drying time is significantly reduced, saving energy in the long run. The washer is also smart-enabled, which I initially thought was more of a gimmick, but it’s been surprisingly useful. The app notifications let me know when the cycle is done, and I can even start or pause loads remotely. This has been a game-changer on busy days. Dryer Review Now, onto the dryer. Like the washer, it’s spacious and can easily handle large loads. I love the sensor-dry technology, which detects moisture levels and adjusts the drying time accordingly. This not only prevents over-drying (and potential fabric damage) but also saves energy. The dryer has a variety of settings, from a delicate cycle for lightweight garments to a heavy-duty mode for towels and jeans. One feature I didn’t know I needed until now is the wrinkle prevention option. If I can’t get to the dryer right away, it periodically tumbles the clothes to keep them from sitting in one spot and getting wrinkled. It’s also impressively fast. A full load of laundry dries in record time compared to my old machine. And, just like the washer, the dryer operates quietly, which is especially appreciated in my household. Combined Performance As a pair, these machines are perfectly in sync. The washer preps the clothes with an efficient spin cycle, and the dryer finishes the job seamlessly. The design of both machines is aesthetically pleasing, and they complement each other well in terms of performance. Final Thoughts Overall, I couldn’t be happier with this washer and dryer set. They’ve not only made laundry less of a chore but also given me peace of mind with their reliability and efficiency. They’re a great investment for anyone looking to upgrade their laundry experience. If you’re considering buying a new washer and dryer, I highly recommend looking into this set—it’s worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Beautiful washer and dryer set

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love ny new set! I love the looks of the outside its very classy looking. I also love the feature with the smart app.. if i get busy doing things the washer and the dryer both play a musical tune but the app will also send you a message letting you know your wash or dryer is complete. Its been a time saver for me. The washer has its own self clean notification so it will let you know it is ready for that. The dryer also will let you know if your lint hasnt been cleaned out it will promot you that maybe you need to check it. Also the dryer has a sensor that lets you know if it can breath or not. So if you have a blockage on the dryer vent that leads outsideit will let you know! Great feature so glad that is there will keep me safer from a dryer housefire! Im very satisfied with this set and i would highly recommend it! And yes i would buy this again!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Very Good Washing Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient, nice looking, sleek, great machine!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Satisfied!!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is amazing. It’s dropped my electric bill by at least $20 alone since replacing it!! It’s quiet and works amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to match the rest of my appearances, fits well in my space and looks amazing. Nice and quiet and like the flat surface on top to use as an ironing station instead of having a big clunky ironing board. Would definitely recommend, now saving up to get the matching dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Samsung Smart Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles king comforter with ease. Attractive design.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    My first Samsung washer and it’s great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paired this with the Samsung - 7.2 Cu. Ft. Electric Dryer with Sensor Dry - White and it’s the perfect combo. They are both simple to use, efficient and I got an amazing combo deal. If you need a great washer and dryer combo I recommend these together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super clean and retains the quality of clothes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased an samsung dryer and washer. It's Great! They do a great job cleaning the garments. We purchased this set to utilize in our home after using a filthy washer and dryer which use to leave very bad smell in the clothes even I have get it professionally cleaned. The machine is able to clean everything while still leaving a pleasant scent and overpowering the old scent! Before writing this review, I waited thirty loads to be sure they were worth my time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Beautiful set.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful set! Got it on sale, I bought this set for my daughter who had a really awful top-loader. She loves this set, never seen her do so much laundry! Loading is pain-free with the front loading feature, and I also love the quick wash. I usually put the setting on high soil, and my wash is done in 30 mins. Perfect for water conservation. We really love the bedding settings, this will handle a couple of blankets (do one at a time for heavier). It's a great machine all around.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Samsung Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works great and is very efficient. The only issue with these machines is that if something break there seems to be little anyone can do to actually repair it. The bearing went out in my previous one and the whole unit had to be replaced instead of someone just putting in new bearings. Other than that the smart feature is nice and convenient especially with our Samsung T.V.’s we get notifications when the was load is done which is really nice. All in all it’s a good washer and does the job. I just hope this replacement one actually lasts longer than my previous one without something breaking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality. Love the color. We have purchased Samsung products in the past and have had good luck.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints at all. It's good, spacious and works perfectly. It's e, actly what I want it and it looks so good too. I'm still learning how other functions works but I like that I can get the notification on my phone when is done

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer its so easy to use super quiet its the best. I really recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    My high tech washing machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it's quietness, efficiency, and the sanitize option since I have a pet!

    I would recommend this to a friend