Customer Ratings & Reviews

Beautiful machine. The functionality of the machine is above and beyond. So many options, very quiet, does a perfect job every time. Very happy with my purchase!

We bought this washer and dryer set together and had them delivered and installed. The process was easy and the two installation techs obviously knew what they were doing, though they were a third party crew in an unmarked truck. The washer and dryer themselves are both beautiful and a pleasure to use. We love all the settings, how the door opens and closes, the way the dial feels in your hand, the quiet performance, and analysis of power usage. However, there are some annoyances that might just be us: 1st is the overall size - it barely fit into the laundry room in our new loft! The washer is also extremely heavy, and I am not ashamed to say I will be paying for movers next time we move, even if solely for moving this beast. 2nd is the chime - it plays a whole song that is annoying as all get out. What I did was register this with SmartThings, associate that with my Google Home, then turn off the chime so that notification if a completed load just comes through my phone.

Best washer I have ever owned. It is ease of use and large capacity make it great! It also connects to Alexa which is great

We love our new Samsung washer and dryer. They both have large tubs, and I love setting each load according to the load. The dryer dries fast and saves on our electric bill.And definitely let Best Buy install it! They did an awesome job setting up and going over how to use them!!

This thing is cool quiet and sexxxy. I read a lot of reviews of dif washers. There are 3 things to do before you use it. 1. Read the inatruction manual. 2. Make sure you take out the 4 shipping bolts holding the cord. You unscrew a little and the long screw is connected to a plastic cork you pull out. 3. Calibrate it. You hold 2 buttons and it runs a calibration. It tells you in the book. My phone isnt compatible with the app. Its a older phone. But i would recomend. I had a 80s maytag.it still works!! But got a great deal and time to upgrade. The only negetive is the moisture. I never owned a front load washer. And some other reviewers cover it. But you should leave the door and drawer cracked open so it dries to prevent a smell. Its what they all say. But this has self clean so not really a big deal if you dont. But makes sense. But i would highly recomend. No complaints

Works really great! It's quiet and fits a good sized load.

I bought the washer and dryer and I absolutely love it both have to steam your clothes and have different cycles for bedding and heavy soil, clothes, and towels. I have recommended these washer and dryers to all of my family members and everyone who have seen them compliments how nice they look and how quiet they are when they’re operating.

This washing machine is amazing, worth every penny. Samsung has always been a favorite of mine for the quality of products they offer. Couldn’t be happier, works quietly & efficiently wish I would’ve bought it sooner. The capacity on this washer is insane. If your looking to buy a new washer consider this product.

The Washing machine Works so perfectly. I have a big family and I would have to buy a washing machine that gave me problems almost instantly. I am happy to report that this washing machine worked out of the box (always read the manual! And remove the safety screws it has on the back) everything is easy to understand and fits all my clothes. Most importantly (for me) it washes the clothing quietly

Highly capable, nicely designed, quality construction, and incredible smart features that unlock additional drying modes. Installation services from Best Buy made getting up and running a breeze. Very pleased with this washer!

The washer and dryer is well worth it! Just make sure you watch when it is being tested. My dryer was broken and took about 2 weeks and a headache to be replaced. The managers and team lead Tanner at Weatherford Best Buy, made my headache go away and truly saved my future business with Best Buy!

I love this washer, it is perfect for my family of 6 with 4 children that always have stains or spills. I also noticed my water bill decreased with this washer. I was almost everyday and havnt had ANY issues. The only thing I had to get used to was making sure I don’t leave any pieces out. Once you press start it isn’t a good idea to pause it and open it back if the water has started to fill or if the detergent was already poured in its designated area. It is truly a large load capacity as well. I washed some bedding to test the strength of the washer. ( in my family we don’t put bedding in the washer because it tends to get heavy and wet and cause problems) the washer remained quite through the entire cycle AND the blanket came out fluffy and not soaked in water. 10/10 definitely recommend. I’m buying the dryer next. I love this washer. PLUS you can start loads from your phone if you are in a hurry leaving the house, you can toss in the items you need and set the load type from the smart things app. If you are tech savvy and know how to care for your electronics and home appliances this is a great investment. The last thing I’ll mention is the different load options to meet every need when it comes to whites, delicates bedding you name it! I’m satisfied with this item! Go buy it.

I purchased this Samsung High Efficiency washer and I couldn’t be more satisfied. It cleans clothes thoroughly while using much less water and energy than traditional washers. It’s also very quiet, even on longer cycles, and has multiple settings that make it easy to wash different types of fabrics. The drum is spacious, so I can easily wash large loads, and the rinse function works great, leaving clothes almost ready to dry. Plus, its modern design and easy-to-use controls make laundry so much more convenient. Definitely an excellent purchase for anyone looking for quality, efficiency, and technology all in one machine.

I love the design of this washer. Easy to use. Only thing is don’t like is that after a cycle there’s water in the detergent dispenser so you have to dump the water out cause it won’t go way if you air it out. But everything else it good :)

Excellent washing machine. It looks great , is huge inside, and has very intuitive controls. We really like the incremental adjustments to aspects of the wash cycle, like number of rinses and spin speed. Overall, we really love this washer.

These machines are absolutely stunning. Very skeek design and great color combos. They operate whisper quiet and get your items so clean! Love the ability to control them from my phone via the app.

This is a perfect product for my family and been working great for me.

Well I enjoy its bigger than my other Samsung Washer. I have a big family. So this unit pretty much was needed to accommodate us.

It's the best machine I have had. It's fast, efficient, and has a huge capacity. I was happily surprised by the machine. Its very pretty too.

Great washer and dryer . We bought them for our new home and they both work great.