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Customer Ratings & Reviews

Your price for this item is $899.99
The comparable value price is $1,079.99

Customer reviews

Rating 4.6 out of 5 stars with 1411 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer for its quiet operation, large capacity, ease of use, and effective cleaning performance. Many appreciate its stylish design, aesthetic appearance, and smart features. While the washer is praised overall, some customers have reported concerns regarding the spin cycle, warranty length, and higher price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,411 reviews
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is amazing, worth every penny. Samsung has always been a favorite of mine for the quality of products they offer. Couldn’t be happier, works quietly & efficiently wish I would’ve bought it sooner. The capacity on this washer is insane. If your looking to buy a new washer consider this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Recommend- Perfect for large families!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer, it is perfect for my family of 6 with 4 children that always have stains or spills. I also noticed my water bill decreased with this washer. I was almost everyday and havnt had ANY issues. The only thing I had to get used to was making sure I don’t leave any pieces out. Once you press start it isn’t a good idea to pause it and open it back if the water has started to fill or if the detergent was already poured in its designated area. It is truly a large load capacity as well. I washed some bedding to test the strength of the washer. ( in my family we don’t put bedding in the washer because it tends to get heavy and wet and cause problems) the washer remained quite through the entire cycle AND the blanket came out fluffy and not soaked in water. 10/10 definitely recommend. I’m buying the dryer next. I love this washer. PLUS you can start loads from your phone if you are in a hurry leaving the house, you can toss in the items you need and set the load type from the smart things app. If you are tech savvy and know how to care for your electronics and home appliances this is a great investment. The last thing I’ll mention is the different load options to meet every need when it comes to whites, delicates bedding you name it! I’m satisfied with this item! Go buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer and dryer handle with care and nothing seems to b wrong. Not happy I had to pay extra for the parts for but the overall condition and care of my washer and dryer was phenomenal. Shot out the my delivery guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Samsung washer and dryer. They both have large tubs, and I love setting each load according to the load. The dryer dries fast and saves on our electric bill.And definitely let Best Buy install it! They did an awesome job setting up and going over how to use them!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine. It looks great , is huge inside, and has very intuitive controls. We really like the incremental adjustments to aspects of the wash cycle, like number of rinses and spin speed. Overall, we really love this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These machines are absolutely stunning. Very skeek design and great color combos. They operate whisper quiet and get your items so clean! Love the ability to control them from my phone via the app.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Product for the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. Geek Squad installed, all went great. We stacked our units! The washer does all we need and it runs smoothly and quietly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washing machine very clean and easy to use I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful design, great features, washing cycles are quick, laundry is clean and smells great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    my best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works awesome after installing it we used it and fell in love with it

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Our samsung dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a open box samsung dryer. We love it. This is our first steam dryer (and matching the washer lol) and we love it. Got a shirt that isnt dirty, but wrinkly? No problem! 15 min steam cycle will take care of it! Quite as can be, multiple selections that actually do what they say! You dont be disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Performance

    Rated 5 out of 5 stars

    Washer and drier

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best machine I have had. It's fast, efficient, and has a huge capacity. I was happily surprised by the machine. Its very pretty too.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Samsung washer/dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my new washer and dryer. Extra large capacity, which is great, 1 load a week:) they are absolutely beautiful and very easy to use with so many different settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performance and good looking

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Washer. The best in washing and also the best looking. If you are going to keep it in place that is visible this is amazing. We keep it in our garage but we also use it as a living area, so this is a perfect it. Love it! Highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Fresh and clean!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great! Quite and efficient. Hooked it up to my smart things app. I get a notifications when its done. Also easy to use. Lots of settings for different loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer review

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I had to choose an absolute beast of a washer, it would have to be this. I used to have a old washer that I thought was good until I bought. I kid you not, when I bought this Samsung washer and washed my dirty clothes with this new washer, it gave my clothes a new clean I never seen with my old washer before. It literally turned my panel long sleeve brand new, as if I bought it from the store. The features on it is incredible too, where it can automatically sense how long the clothes actually needs to be washed and adjusts it for you. Also, there’s an app called smart things where you can view everything on the Samsung washer, including if the filter needs to be cleaned and showcase any problems with it. 10/10 washer I would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    excellent machines and very quiet

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent combo, the cycles are fast and the clothes come out extremely clean

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Martin & Victor

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Martin and Victor both helped me out so much! The appreciation and gratitude I have to say for these 2 amazing workers can’t even come close to how amazing they have been in helping me bring my washer and dryer to my home. I have been patiently waiting for my two big appliances to arrive and they actually came right on time and helped me out with educating me on my new purchase with more than what I thought I knew. I am a loyal customer and just like past purchases that needed to be delivered Best Buy never lets me down. I am very thankful for these two who went above and beyond in delivering my appliances and I’m just very thankful. Thank you Martin and Victor for helping me out.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Easy to use . Nice large capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My experience with my Samsung Washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I enjoy its bigger than my other Samsung Washer. I have a big family. So this unit pretty much was needed to accommodate us.

    I would recommend this to a friend
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