Customer Ratings & Reviews

I’ve always had Samsung appliances and live them but this washer is so loud it’s ridiculous. I have small kids and a super loud house but when this thing spins it’s like a train going by your laundry room. I switching as soon as I can afford to.

I have owned this machine for 6 weeks now. Good washer but Nothing special, I previously owned a GE and LG and preferred them both over this machine. It does have a steam feature, and has large capacity. I got this on sale and I would not pay full retail price. I prefer my old GE model. There’s nothing wrong with it, but nothing spectacular about it either. If you catch a good sale, I’d recommend.

Wonderful washing machine, has all the best features, with non of the stupid campy stuff that clutters up operation for a senior citizen.

I try to wash a different kind of clothes and works pretty good with all, is not to noisy and the best thing, you csm conect with your phone and adjust how you want to whash your clothes and it will send to you a notification when it finish

We have always bought our appliances, computers, refrigerators, TV’s and other items from Best Buy. When our son’s washer/dryer stopped working… we told him that buying the next washer/ dryer needed to be bought at Best Buy. He is vey happy with his new washer/dryer!

Beautiful washer, easy to use, sleek and efficient

Last Samsung washer and dryer lasted 17 years. Hoping this new set does the same. Already liking it!

Washer machine is AMAZING , quite and very efficient - water savings . The color clothes comes out nice and white clothes nice. I notice that the washer machine has great mechanism - the clothes tumbles instead of twisting.

Great choice I very much enjoy the look and the features. I've got many compliments on this!

Beyond screaming to the heavens that your laundry is done, this product is perfect for my light use life. No issues after two years, highly recommend.

I love my new washer. I love all the new features that are included. I haven't hada a chance to implement being able to start my washer from my phone yet but I look forward to being able to do that. It was on sale at a great price which was great and very affordable.

Very nice washer and even the fast wash cleans my clothes very well.

Great buy for the money large capacity and super quiet operation

Samsung makes great products including this washer. It works great and would recommend to anyone looking for a washer and/or dryer. I bought the set.

This washer so far has been very good. My wife does the laundry and her biggest complaint is she wants more water in the tank while washing, she thinks that with more water the clothes would get more clean. I told her that Im sure Samsung monitored the amount of water that went into the tank when they tested it out. This is the reason I gave it a 4 star, it should give you an option for the amount of water you can put in the tank.

Beautiful design and great capacity. Easy to use.

It would be 5 stars but the drum started wailing like a jet engine on day 14. Unfortunately i waited until day 31 to report the issue and was stuck dealing with Samsung, Well have a 30 day wait , they have agreed to have Best Buy replace it at their expense. I am told 5 days give or take before Best Buy gets the authorization paper work. It cleans very very well, its just super loud due to the defect. I anticipate the replacement will be fines. Things happen. I have owned many Samsung products , and currently own a fridge made by them. I just ordered the magic dryer as my LG dryer has indicated that its on its last leg. Samsung stepped to the plate once I survived an inept 3rd part service company that closed the ticket without telling me . Thus the 30 day wait. I recommend the extended warranty so that Best Buy can expedite service or replacement. Dealing with Korea takes more time.

Very quiet and pretty well. Make sure you take out all packaging screws from Back side otherwise it will vibrate like an earth quick.

It is wonderful. It’s quiet and I can wash large amounts all at once. It is super sensitive digital features so that takes time to get used too but great washer.

Bought this samsung washer with matching dryer and had bestbuy install. So far holding up to my family of 6 and 2 dogs clothes and hair. Their even stacked on an uneven floor with no problems. took me minutes to connect to my phone for updates.