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Customer Ratings & Reviews

$949.99
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The comparable value is $1,079.99

Customer reviews

Rating 4.6 out of 5 stars with 1694 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers consistently note the product's excellent overall performance, quiet operation, generous capacity, and user-friendly design, often praising its stylish appearance, compact size, and useful smart features. While generally positive, some users have raised concerns regarding specific aspects of its washing performance, particularly with damp drying, and issues with the spin cycle, with a few also noting its higher price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,694 reviews
  • Rated 5 out of 5 stars

    Simple and Reliable, with a chance to do more.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a similar model to this from 4 years ago. Decided to get the next slight upgrade from the previous model I had. Loved the previous, and loving this one. Such an interesting color scheme. I enjoy all the smart features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best washer ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed & wanted. Highly recommend to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just installed this weekend! Has worked great so far!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Bespoke washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases ive made this year (matching set). The delivery was excellent and the set up took less that 10 minutes. The only regret was not purchasing sooner. This device fits perfectly into my ecosystem and provides real time notifications when cycling. Using the app I can track estimated finish time and receive a notification.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Amazing washer dryer set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The capacity of both washer and dryer will reduce the amount of use. We’re very happy with our purchase and highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung 5.0 Cu.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These products have done us so much beyond explaining, too connecting them via bluetooth to in hand experience i love them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great fast and efficient. Looks nice. Definitely would recommend getting the pedestal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I appreciate it thanks again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelen service in Best Buy and delivery people thank you guys

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer!!! This is my first new washer and it was a great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repeat Customer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung washers/dryers. I had a set in my home in CO and purchased another set for my new home in NC. I love that these connect to smart things and Alex. She'll tell me when the load is done and I get notifications on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    WORTH IT

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are nice and sleek. The color looks great in my darker themed house. Not too loud, and my clothes smell so clean and fresh!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer with many convenient features. It is does exactly what its supposed to do very well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    My wife love me again, lol. Super Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and the best quality for the paid price. There is no noise, good efficiency, and the 5.0 cu ft offers a superb capacity...

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is great! We’re able to fit everything including comforters easily and they look fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung 5 cu. ft. washer - Ivory

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with this washer. It is quiet. It plays a nice music when it's done. It has all the cycles I need. It allows you to change the temperature of water on a 4 point scale. If I forget something, I can stop, it unlocks the door and I can add laundry. I like that I can use powder detergent because I don't like other detergents.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Replaced an old Electrolux that we loved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this washer! Huge capacity! Easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this purchase. My husband even noticed a difference in the clothes although our previous washer was a samsung as well. We had it for 13 years and then the motor went out. This washer has a 20 year warranty and the clothes are bringer and softer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    The BEST!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Huge capacity and washes super well! Smart things app will tell you how much time is left, as well as if you need to run a cleaning mode!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the set! They work so well and excited you can set it up on your phone. I get notified when they are gone which is a huge help when I’m upstairs cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use! I have it connected to my smart things app (you can control the machine with the app on your phone as well) set up was super easy to do as well! I love the colors of my set, theyre quiet and clean very well!

    I would recommend this to a friend