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Customer Ratings & Reviews

$849.99
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Comp. Value: $1,079.99

Customer reviews

Rating 4.6 out of 5 stars with 1558 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer, highlighting its efficient cleaning performance, quiet operation, and large capacity. Users appreciate its ease of use, effective cleaning, and stylish design. While the spin cycle, price, and limited warranty were noted as potential drawbacks, the overall sentiment leans positively towards this smart front load washer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,558 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, quiet n gets the job done. I like the color and the smart device on it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not reliable control board.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am grading three starts because after two years of ownership the control board of this washing machine died. Replacement parts are expensive, the Samsung service manual is available for DIYers, but the procedure for troubleshooting a total control board failure is not well covered. The controls should outlast the rest of the washing machine as it is the case with other major brands. A friend told me, "That is what you get when you purchase a washing machine from a TV manufacturer", LOL, he is certainly right on this one. Not good quality for its price tag. A two year failure would be expected from a low cost low expected quality device. Different experience than Samsung TVs which I have used for over ten years without any problem.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      PGonzale, we understand the frustration if your washer control board stops working and the replacement part is expensive. Allow us to help.

      To check the availability and compatibility of the control board for your washer, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.

      Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday–Friday. 

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1150575301) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Easy to setup, quiet and large washing space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Samsung, connevt with phone, get all notifications and let you know when its done. Nice design and more stylish

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Replaced an old Electrolux that we loved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this washer! Huge capacity! Easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung 5 cu. ft. washer - Ivory

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with this washer. It is quiet. It plays a nice music when it's done. It has all the cycles I need. It allows you to change the temperature of water on a 4 point scale. If I forget something, I can stop, it unlocks the door and I can add laundry. I like that I can use powder detergent because I don't like other detergents.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this washer, beautiful appliance, Sorry to say, there was a problem, with it. When it washed, it would stop, & flash 4 C wouldn't fill up again, to rinse. We had a plumber ,come & check the water heater, he flushed out all lines & water tank. It still exact same thing.The plumber said everythig was clear.all lines work great,throughout household. We had guys come & check,hookup, it was good.So we picked out an LG, hopefully it will serve us good. I have used Samsung before.My other washer & dryer is Samsung, my washer leaked around door, i still have my dryer, it is 15 yrs old.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi StellaGray,

      Thank you for choosing Samsung for your washer needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      ^Aloe Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Washer and Dryer!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer and dryer set does not disappoint. Easy to use and I have no complaints. Extremely happy I decided to purchase this set!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it, let them install it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade over previous unit, clean look, clean clothes!!! Recommend the pedistal and pro installation. Had balance issues with loose flooring. 100% self install issue.

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and met my needs. I had an older model and this is new and improved

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    Washes!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one washes! I had purchased a LG top loader with agitator but noticed it would not wash or clean the cloths correctly. Went back to this Samsung and instantly noticed it washes. Next up is the matching dryer

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great washer!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product would Definitely buy again i highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item will buy again keep up the good work more good items like this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased and self installed this washer and electric dryer set. We have used them now for over a month and could not be happier. The price from the Black Friday deal would be hard to beat. I love the range of settings on both the washer and dryer and especially the steam for the dryer. I also love the number of rinse cycles on the washer. All of our clothes have come out clean and dry on the specified cycles. So far extremely happy with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful Samsung Front Load Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this beautiful washer but returned it because of the door and drain at the bottom of the machine that had to be drained every 40 washes. I judt didn't want to deal with this "Feature" for the life of the machine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! Clothes come out very clean. Plenty of wash options available and ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best Front Load washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a large capacity. It also has several washing with the ability to sanitize. Love it's WFI app for my cell phone. Also it is energy star rated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A gem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be more happy with my purchase very compack

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Performance

    Rated 5 out of 5 stars

    washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Washer, noise is not much and worked perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wash It Up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Washer is Great the color is awesome music comes on when it's finished how awesome is that waiting on the matching Dryer I'm just loving it

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement like the upgrade. Replacement for a Samsung washer

    I would recommend this to a friend