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Customer Ratings & Reviews

$949.99
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The comparable value is $1,079.99

Customer reviews

Rating 4.6 out of 5 stars with 1694 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the product's excellent overall performance, quiet operation, generous capacity, and user-friendly design, often praising its stylish appearance, compact size, and useful smart features. While generally positive, some users have raised concerns regarding specific aspects of its washing performance, particularly with damp drying, and issues with the spin cycle, with a few also noting its higher price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,694 reviews
  • Rated 4 out of 5 stars

    Washer is good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is fine and does its job, can't say the same for the dryer that broke on me and my wife 3 weeks after purchasing.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Bester washer ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for a family of 4 and 2 pets. With a 3rd on the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recent purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with our new washer and dryer. They are awesome! The Best Buy staff were great to work with, both the sales team and the delivery/set up team.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this washer, beautiful appliance, Sorry to say, there was a problem, with it. When it washed, it would stop, & flash 4 C wouldn't fill up again, to rinse. We had a plumber ,come & check the water heater, he flushed out all lines & water tank. It still exact same thing.The plumber said everythig was clear.all lines work great,throughout household. We had guys come & check,hookup, it was good.So we picked out an LG, hopefully it will serve us good. I have used Samsung before.My other washer & dryer is Samsung, my washer leaked around door, i still have my dryer, it is 15 yrs old.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi StellaGray,

      Thank you for choosing Samsung for your washer needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      ^Aloe Samsung

  • Rated 5 out of 5 stars

    Wash It Up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Washer is Great the color is awesome music comes on when it's finished how awesome is that waiting on the matching Dryer I'm just loving it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding: Fast, Silent, and Convenient

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this washing machine, and it has exceeded all my expectations. It works incredibly well, delivering fast and efficient cleaning every time. One of its standout features is its quiet operation—it's almost silent, allowing me to run it at any time without disturbing the household. Another feature I truly appreciate is the notification system. The machine announces my phone when the laundry cycle is complete, which is a fantastic convenience, especially when multitasking around the house. The user-friendly interface and sleek design add to the overall positive experience. Highly recommend this washing machine for anyone looking for efficiency, silence, and convenience in their laundry routine!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy this spectacular washing machine again, it is the best without a doubt.!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    new washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, the delivery guys were a little sketchy. I always though best buy had their own delivery guys. A little disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Washer, noise is not much and worked perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    great appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent equipment, very big we could reduce the usage per week.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MRS

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY ARE AMAZING!!! EASY TO USE AND CHANGE SETTINGS HIGHLY RECOMMEND. WASNT LOOKING FOR THIS BRAND BUST VERY HAPPY THAT WE DID FING THESE

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    my new washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good washer, nice color, the carrier was excellent

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer so far has been great, cleanes well, not as loud as i thought it would be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top load = dirty clothes front load cleans them.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washing machine, it works perfectly and the wash times are all very quick compared to other brands. The front load is the way to go since top loads do not have agitators any longer. A top load the clothes just sit in one place with no movement in dirty water that just drain through the clothes, if theres any grass or other debris on the clothes they just sit on the clothes since the water drains at the bottom and these solid materials cant pass through the clothes. So, my advice if you want clean clothes go front load.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The good stuff store

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent I was ask by my daughter to go visit Best Buy. I always thought that Best Buy was place only to purchase electronics but I found out it to be a placed different and I really enjoy going inside of Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is quiet, you can add big loads however the more you add the less the softener will smell and with the app it’s easy to know when it finished so that you don’t have to be checking on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Was apprehensive about a front load but the rumbling proves to clean better than a top load. I’m completely satisfied. I also love that I can operate it from an app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this washer and feel it does a great job of extracting dog hair. My favorite option is probably yhe steam sanitize as it gets my reusable mop pads extremely clean. It can be loud at times during the spin cycle but tends to happen more with smaller loads. That would be my only reason for the 4-star rating because outside of that, I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung winning

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set it with my phone and simply walk over to it and turn it on. It lets me know on my phone when its done and how much time is left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is perfect. My clothes are efficiently cleaned with no pilling or damage. The sound setting is a long song but can be silenced.

    I would recommend this to a friend