Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,079.99

Customer reviews

Rating 4.6 out of 5 stars with 1541 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer, particularly its performance, quiet operation, and large capacity. Users appreciate its ease of use, effective cleaning, and stylish design. However, a few customers have reported issues with the spin cycle, expressed concerns about the limited warranty, and noted the higher price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,541 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large capacity drum in this washer. The steam function is my favorite. My clothes are so clean.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best Front Load washer.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a large capacity. It also has several washing with the ability to sanitize. Love it's WFI app for my cell phone. Also it is energy star rated.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect washer

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer still have it need dryer i need the gift card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied, Happy Customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer and dryer set i ever owned. Gotta love that style, color - bronze. I mean come on! How can you not like it. The pedestals really help bring it out. Beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Washer performance

    Rated 5 out of 5 stars

    Excellent washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes very well. Bedspread and blankets are easy to wash.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Best Buy Employee

    Rated 5 out of 5 stars

    10/10

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washing machine definitely worth the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fab!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Nice! It has the best color options and designs !

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    Washes!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one washes! I had purchased a LG top loader with agitator but noticed it would not wash or clean the cloths correctly. Went back to this Samsung and instantly noticed it washes. Next up is the matching dryer

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    wash

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has too many preset cycles & would like to change temperature more easily

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer was in good conditions, fair price, good model

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful Samsung Front Load Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this beautiful washer but returned it because of the door and drain at the bottom of the machine that had to be drained every 40 washes. I judt didn't want to deal with this "Feature" for the life of the machine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Samsung W/D

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy my appliance from Best buy, I love the delivery service and customer service. The washer and dryer are great! works great and i am very satisfied with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Samsung Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this washer, beautiful appliance, Sorry to say, there was a problem, with it. When it washed, it would stop, & flash 4 C wouldn't fill up again, to rinse. We had a plumber ,come & check the water heater, he flushed out all lines & water tank. It still exact same thing.The plumber said everythig was clear.all lines work great,throughout household. We had guys come & check,hookup, it was good.So we picked out an LG, hopefully it will serve us good. I have used Samsung before.My other washer & dryer is Samsung, my washer leaked around door, i still have my dryer, it is 15 yrs old.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi StellaGray,

      Thank you for choosing Samsung for your washer needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      ^Aloe Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Samsung High Efficiency Washing Machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! I love it! I can handle double the load now.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Replaced an old Electrolux that we loved

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this washer! Huge capacity! Easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung 5 cu. ft. washer - Ivory

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with this washer. It is quiet. It plays a nice music when it's done. It has all the cycles I need. It allows you to change the temperature of water on a 4 point scale. If I forget something, I can stop, it unlocks the door and I can add laundry. I like that I can use powder detergent because I don't like other detergents.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is quiet, efficient and easy to use. We would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great set

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer and dryer set. Was a little skeptical about switching to Samsung but have been great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    Wash

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good wash I love it, Everything is fine, except that when it is spin out the clothes it makes a little noise.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Performance

    Rated 5 out of 5 stars

    washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Washer, noise is not much and worked perfectly

    I would recommend this to a friend