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Customer Ratings & Reviews

$949.99
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The comparable value is $1,079.99

Customer reviews

Rating 4.6 out of 5 stars with 1694 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the product's excellent overall performance, quiet operation, generous capacity, and user-friendly design, often praising its stylish appearance, compact size, and useful smart features. While generally positive, some users have raised concerns regarding specific aspects of its washing performance, particularly with damp drying, and issues with the spin cycle, with a few also noting its higher price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,694 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Esay to load, very quite, the color matchs easily with my house

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My first front load washer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!!! It was not easy on the install of leveling the washer. But once we got it. Make sure you read directions and you use the parts. VERY VERY IMPOERTANT.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Amount of detergent is to vague

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The detergent drawer is way to vague. Add to much and the clothes will smell like detergent I use 4rinses per cycle . How does this save water . Seems like allot of variables in washing which is very neat . Not like the BS the same dryer has which can’t be varied . It’s quiet and has great capacity. .

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large capacity drum in this washer. The steam function is my favorite. My clothes are so clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Very Nice and easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer. A little pricey. It's very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and met my needs. I had an older model and this is new and improved

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Overall great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase is great. Service was also great. Customer service excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this unit to replace a 12 year old smaller unit that broke down. Very happy with larger capacity as youngest daughter and two granddaughters are now living with us. Got a great deal on the price for both units with timely delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    great washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great washer it clean clothes with very little soap and you can wash close as in little time as 30 minutes lots of setting and not as loud pretty much quieter than my old washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Washer To Date!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works perfectly. It's stylish and fits a large amount making laundry a breeze as we don't have to wait for multiple loads to be washed. As a family of 6 this has been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wash

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good wash I love it, Everything is fine, except that when it is spin out the clothes it makes a little noise.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best washer ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. My clothes actually smell great now. The front loader I had had an odor to it that made my clothes smell funny.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 2 out of 5 stars

    You're Gambling With Your Money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid a premium for this washer (and the matching dryer - about $2,000) because I wanted the best. I took very good care of both units, but the washing machine is unusable after less than two years of use. The spin cycle sounds like a freight train running through the washing room. Samsung refuses to replace the machine because it's just over the 12-month warranty. Samsung also does not manufacture the replacement part - nonsensical. Home warranty will only cover $350 because of depreciation. I'm left holding the bag on this lemon from Samsung. Don't find yourself in my unfortunate position with a manufacturer who builds garbage units and doesn't stand by their products. Save yourself $1,000 and go with a competing brand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great washer!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product would Definitely buy again i highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer and dryer set. Was a little skeptical about switching to Samsung but have been great so far.

    I would recommend this to a friend
  • Cons mentioned:
    Washing performance

    Rated 4 out of 5 stars

    Big washer!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very big washer! I’m able to wash my large rugs and blankets. Only downfall is the smell that acquires after a wash. There is a self cleaning option though and I wipe it down with vinegar.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement like the upgrade. Replacement for a Samsung washer

    I would recommend this to a friend
  • Cons mentioned:
    Washing performance

    Rated 5 out of 5 stars

    My favorite washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned this washer for exactly one year, thus far I’ve had no issues aside from the washer smelling a bit once in a while.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s GREAT. The only feature missing is the indoor light and self ventilation. The app is easy to use , my previous washer lasted 3 years but it crappies out, hopefully this one doesnt

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Washer and dryer sets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two sets of washer and dryers and I'm please

    I would recommend this to a friend